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Customer sites remain available and protected at all times.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"81745nbddyj0","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"API Security Management","created_at":"2026-02-22T08:43:01.546Z","updated_at":"2026-03-03T13:35:34.709Z","position":5,"description":"Provides dashboards, API inventory, configurations, policies, verification, and on-premises anywhere deployment management for API Security. Issues with this service may affect API discovery views, configuration and policy changes, deployment updates, or access to the MyAPIs experience.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"4qjznt6zr833","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Network DDoS Management","created_at":"2026-02-22T08:34:24.735Z","updated_at":"2026-06-07T09:00:07.511Z","position":6,"description":"Provides configuration, monitoring, and reporting for L3/4 DDoS protection on IPs and network ranges. Issues with this service may prevent configuration changes, visibility into attack dashboards, or access to historical DDoS reports.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"jfl9mw1t02b6","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"DNS protection Managment","created_at":"2026-02-22T13:55:56.298Z","updated_at":"2026-03-01T08:00:07.297Z","position":7,"description":null,"showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"3zxbdw49p72r","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"ABP Management","created_at":"2026-02-22T08:36:14.709Z","updated_at":"2026-05-27T20:47:21.731Z","position":8,"description":"Provides configuration, dashboards, and reporting for Advanced Bot Protection policies and actions. Issues with this service may affect bot policy changes, visibility into bot traffic analytics, or access to ABP dashboards.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"txfbk5jnmdkg","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Account Takeover Protection Management","created_at":"2026-02-22T08:36:59.077Z","updated_at":"2026-02-22T13:56:23.962Z","position":9,"description":"Provides configuration, monitoring, and reporting for Account Takeover Protection policies and incidents. Issues with this service may affect ATO policy updates, visibility into ATO incidents, or access to related dashboards.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"cq57lfbnr1rv","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Client-Side Protection Management","created_at":"2026-02-22T08:37:23.945Z","updated_at":"2026-02-22T13:56:23.972Z","position":10,"description":"Provides configuration, monitoring, and reporting for Client-Side Protection settings and findings. Issues with this service may prevent CSP configuration changes or access to client-side security findings and dashboards.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"sm29qdzctzmy","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Waiting Room Management","created_at":"2026-02-22T08:37:50.288Z","updated_at":"2026-03-22T09:30:07.144Z","position":11,"description":"Provides configuration and monitoring for Waiting Rooms, including rules, capacity settings, and experience controls. Issues with this service may prevent changes to waiting room behavior or visibility into waiting room performance. Regular waiting room functionality is not impacted. Your existing traffic controls and queueing logic remain active.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"0lt8vgd8lhj0","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Runtime Protection Deployment","created_at":"2026-02-22T08:38:18.800Z","updated_at":"2026-02-22T13:56:23.993Z","position":12,"description":"Provides creation and download of RASP agents as packages, including self-tagging for management of on-site deployments.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"8fpw79520k1g","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"SIEM Logs","created_at":"2026-02-22T08:38:41.042Z","updated_at":"2026-09-18T01:35:47.031Z","position":13,"description":"Sends security and traffic event logs from Imperva cloud services to your configured SIEM or logging destination. Issues with this service may delay log delivery, create gaps in event data, or affect integrations with external SIEM platforms.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"2k18jjwx6gh9","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Events Page","created_at":"2026-02-22T08:39:06.965Z","updated_at":"2026-05-03T15:28:49.392Z","position":14,"description":"Displays security events generated when protection rules are triggered for your protected websites and APIs. Issues with this service may delay event visibility or temporarily prevent access to recent security events and request details.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"9gqqgn9hz9p4","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Attack Analytic","created_at":"2026-02-22T08:39:49.660Z","updated_at":"2026-05-08T05:45:00.506Z","position":15,"description":"Aggregates and analyzes WAF security events from cloud and on-prem deployments to group related alerts into meaningful security incidents. Issues with this service may reduce visibility into attack campaigns, delay incident investigation, or limit access to detailed analytics on WAF activity.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"mj7hvl5k5fdc","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"IP Reputation","created_at":"2026-02-22T08:40:08.901Z","updated_at":"2026-02-22T13:56:24.034Z","position":16,"description":"Provides IP reputation data about traffic targeting your websites to support investigation and incident response. Issues with this service may reduce visibility into malicious IP behavior, risk scores, and related reputation details used in your security workflows.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"96v14j0pl26x","group_id":"bq15y144x81v","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Additional services","created_at":"2026-02-22T08:27:28.681Z","updated_at":"2026-03-23T13:53:11.570Z","position":9,"description":null,"showcase":false,"start_date":null,"id":"bgkzfg3309nj","group_id":null,"page_id":"4dbnz6n8nkt2","group":true,"only_show_if_degraded":false,"components":["tx12wt23zlhb","46l86fhchxg3","p9k71xffn0q4"]},{"status":"operational","name":"Support Ticketing System","created_at":"2026-02-22T08:27:28.732Z","updated_at":"2026-07-27T07:45:26.328Z","position":1,"description":"Provides access to create, view, and update support tickets. Issues with this service may prevent opening new tickets or accessing and updating existing cases.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"tx12wt23zlhb","group_id":"bgkzfg3309nj","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Support Phone Systems","created_at":"2026-02-22T08:28:14.030Z","updated_at":"2026-07-29T05:35:21.868Z","position":2,"description":"Provides voice connectivity to Imperva support teams via phone. Issues with this service may cause difficulty reaching support by phone, dropped calls, or prolonged waiting time.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"46l86fhchxg3","group_id":"bgkzfg3309nj","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Documentation Portal","created_at":"2026-02-22T08:29:32.190Z","updated_at":"2026-02-22T08:29:32.190Z","position":3,"description":"Provides access to product documentation, guides, and reference material. Issues with this service may prevent viewing documentation pages or cause errors when searching or navigating content.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"p9k71xffn0q4","group_id":"bgkzfg3309nj","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Third Party Services","created_at":"2020-10-13T19:21:48.575Z","updated_at":"2026-02-22T08:55:35.846Z","position":10,"description":null,"showcase":false,"start_date":null,"id":"xjfhtctspzgz","group_id":null,"page_id":"4dbnz6n8nkt2","group":true,"only_show_if_degraded":false,"components":["8wf8mzvcq7fl"]},{"status":"operational","name":"Third Party Services","created_at":"2020-07-28T09:50:22.535Z","updated_at":"2026-03-15T15:38:32.083Z","position":1,"description":null,"showcase":false,"start_date":null,"id":"8wf8mzvcq7fl","group_id":"xjfhtctspzgz","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"under_maintenance","name":"Coming Soon","created_at":"2022-06-23T08:39:29.430Z","updated_at":"2026-02-22T08:55:35.855Z","position":11,"description":null,"showcase":false,"start_date":null,"id":"wmbhnnxx0mnh","group_id":null,"page_id":"4dbnz6n8nkt2","group":true,"only_show_if_degraded":false,"components":["g4wknlkbd5sb","mbccgm92mkz3","75hh6x8c3b9y","n2hgv59mm2v3"]},{"status":"under_maintenance","name":"New York 3, NY (JFK): October 2026","created_at":"2026-08-12T12:52:51.752Z","updated_at":"2026-09-21T19:45:28.079Z","position":4,"description":null,"showcase":false,"start_date":"2026-08-12T00:00:00.000Z","id":"g4wknlkbd5sb","group_id":"wmbhnnxx0mnh","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"under_maintenance","name":"New Delhi 2, India (DEL): October 2026","created_at":"2026-09-28T14:57:12.073Z","updated_at":"2026-09-28T15:00:23.209Z","position":5,"description":null,"showcase":false,"start_date":"2026-09-28T00:00:00.000Z","id":"mbccgm92mkz3","group_id":"wmbhnnxx0mnh","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"under_maintenance","name":"Sydney 2, Australia (BWU): November 2026","created_at":"2026-09-28T14:59:17.975Z","updated_at":"2026-09-28T15:02:42.634Z","position":6,"description":null,"showcase":false,"start_date":"2026-09-28T00:00:00.000Z","id":"75hh6x8c3b9y","group_id":"wmbhnnxx0mnh","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false},{"status":"under_maintenance","name":"Milan 2, Italy (MIL): November 2026","created_at":"2026-09-28T15:04:02.487Z","updated_at":"2026-09-28T15:04:22.122Z","position":7,"description":null,"showcase":false,"start_date":"2026-09-28T00:00:00.000Z","id":"n2hgv59mm2v3","group_id":"wmbhnnxx0mnh","page_id":"4dbnz6n8nkt2","group":false,"only_show_if_degraded":false}],"months":[{"name":"September","year":2026,"starts_on":2,"days":30,"incidents":[{"code":"vyz6ns3k1yx5","name":"[INC-1146] Service degradation of MAD (Madrid) PoP","message":"Service in the data center has been restored to normal. This incident has been resolved.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e09:53\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e02:05\u003c/var\u003e UTC"},{"code":"swtd01qr4hp5","name":"[INC-1147]  Service degradation of LCY (London) PoP","message":"Imperva identified an issue in the London (LCY) PoP that impacted a subset of customers who experienced packet loss, connection timeouts, and intermittent connectivity issues.\nThe issue was traced to one of Imperva's third-party internet service providers. To mitigate the impact, Imperva rerouted traffic and bypassed the affected provider. Following this mitigation, service was restored and performance returned to normal levels.","impact":"none","timestamp":"Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e11:42\u003c/var\u003e - \u003cvar data-var='time'\u003e11:42\u003c/var\u003e UTC"},{"code":"vpc2qfhttzxy","name":"[Scheduled] [ICM-5519] Planned Maintenance on the Imperva data center in Ashburn 2, VA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:38\u003c/var\u003e UTC"},{"code":"44zw5hksq1ht","name":"[INC-1145] Service degradation of multiple PoPs","message":"The issue affecting multiple PoPs has been resolved. Services have recovered, and GRE tunnel connectivity has been restored across the impacted locations. Customers should no longer experience elevated latency or Error 20 responses related to this event.\n\nOur teams have validated service recovery and continue to monitor the environment to ensure ongoing stability.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e07:42\u003c/var\u003e - \u003cvar data-var='time'\u003e09:56\u003c/var\u003e UTC"},{"code":"vkzdzt556wl9","name":"[Scheduled] [ICM-5472] Planned Maintenance on the Imperva data center in Buenos Aires, Argentina","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:25\u003c/var\u003e UTC"},{"code":"37psqnnvsqnz","name":"[Scheduled] [ICM-5537] Essential Maintenance on the Imperva data center in Madrid, Spain","message":"The maintenance has been cancelled.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e19:59\u003c/var\u003e UTC"},{"code":"m2jjnlzfbr2k","name":"[Scheduled] [ICM-5501] DFW to DAL PoP Migration - Dallas, TX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:27\u003c/var\u003e UTC"},{"code":"n915l3m526ng","name":"[INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e11:29\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:57\u003c/var\u003e UTC"},{"code":"d24l7bccm2vg","name":"[INC-1143] ABP Service issue","message":"The incident has been resolved and normal service levels have been restored for the Imperva Advanced Bot Protection service.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e04:42\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"},{"code":"bphfhz7nfx8c","name":"[INC-1136] Service Degradation Affecting SIEM Log Ingestion","message":"Mitigation measures have been successfully implemented, and after a period of monitoring, our teams have confirmed that services are operating as expected with no further impact observed. This incident is now resolved.\nWe apologize for any inconvenience and thank you for your patience while we worked to address this issue.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e23:11\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e UTC"},{"code":"99lq19lq082d","name":"[INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues","message":"The services are now stable, and the issue has been fully mitigated. Post-mitigation validation has been completed, confirming that the services are operating as expected.\nThe incident is now considered resolved.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e18:57\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e00:09\u003c/var\u003e UTC"},{"code":"29zpl98qtwkt","name":"[INC-1134] Degradation of performance in Imperva Management Console","message":"The issue affecting the Imperva Management Console (MY) has been resolved. Service performance has returned to normal, and customers should no longer experience elevated latency, login issues, or general console degradation.\n\nWe will continue to monitor the environment to ensure stability. Thank you for your patience while we worked to resolve this issue.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e09:45\u003c/var\u003e - \u003cvar data-var='time'\u003e10:19\u003c/var\u003e UTC"},{"code":"ztyyd59z33jj","name":"[Scheduled] [ICM-5477] Planned Maintenance on the Imperva data center in Auckland, NZ","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:32\u003c/var\u003e UTC"},{"code":"dt96wn7r9lcv","name":"[Scheduled] [ICM-5473] Planned Maintenance on the Imperva data center in Detroit, MI","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e12:29\u003c/var\u003e - \u003cvar data-var='time'\u003e13:46\u003c/var\u003e UTC"},{"code":"mfxlqxfq3cmy","name":"[Scheduled] [ICM-5430] Planned Maintenance on the Imperva data center in Queretaro, Mexico","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:01\u003c/var\u003e UTC"},{"code":"5sc080h8hqv4","name":"[INC-1130] Service degradation of user management","message":"The issue affecting user management has been resolved. Based on successful testing and continued stability, we have confirmed that the service is operating as expected, and the incident is considered resolved.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e12:45\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e01:50\u003c/var\u003e UTC"},{"code":"9r1p5f26jyhx","name":"[ INC - 1131] Service Degradation Impacting the Imperva Management Portal","message":"Service levels have been restored and the Imperva Management Portal has returned to normal functionality. \n\nAt this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.","impact":"none","timestamp":"Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e17:34\u003c/var\u003e - \u003cvar data-var='time'\u003e22:31\u003c/var\u003e UTC"},{"code":"jxmrgnc95rl7","name":"[Scheduled] [ICM-5478] Planned Maintenance on the Imperva data center in Seoul, South Korea","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:58\u003c/var\u003e UTC"},{"code":"ttsx29vjdt35","name":"[ INC - 1129 ]Service Degradation Impacting Login to the Imperva Management Portal","message":"Monitoring has confirmed that the environment remains stable, with no further issues observed. The incident is now confirmed as resolved, and normal service has been restored.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e17:31\u003c/var\u003e - \u003cvar data-var='time'\u003e22:29\u003c/var\u003e UTC"},{"code":"qcnp298s11md","name":"[Scheduled] [ICM-5441] Planned Maintenance on the Imperva data center in Zurich, Switzerland","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e03:20\u003c/var\u003e UTC"},{"code":"gl4bn4jt9rsr","name":"Network connectivity degradation in MAD PoP","message":"Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:03\u003c/var\u003e - \u003cvar data-var='time'\u003e05:37\u003c/var\u003e UTC"},{"code":"1j2mpttcmc8q","name":"[Scheduled] [ICM-5440] Planned Maintenance on the Imperva data center in London 1, UK","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:43\u003c/var\u003e UTC"},{"code":"65v6rlgt2dvq","name":"[INC-1120 ] Service Degradation affecting a subset of customers in North America region","message":"Monitoring has shown stable performance following the mitigation measures implemented earlier. This incident is considered resolved at this time. We will continue to monitor the environment as part of our standard operational practices to ensure ongoing service stability.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e20:21\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:33\u003c/var\u003e UTC"},{"code":"9ffybfjnqmms","name":"[Scheduled] [ICM-5434] Planned Maintenance on the Imperva data center in Bangkok, Thailand","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:38\u003c/var\u003e UTC"},{"code":"3tj5byn4gpqp","name":"[INC-1106] Elevated Latency for a Subset of Origin Fetch Traffic in Ashburn, VA (WDC)","message":"The third-party CDN provider has completed the remediation for the routing issue. We have confirmed through our observations and log data that traffic continues to route as expected, with origin fetch traffic operating normally and latency within expected ranges.\nThe service has remained stable throughout the monitoring period, and the incident is now considered resolved.\nWe appreciate your patience and understanding while we worked with our third-party provider to resolve this issue.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e16:53\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e17:30\u003c/var\u003e UTC"},{"code":"hxxby7pgbpzf","name":"[INC-1118] Rio de Janeiro, Brazil (RIO) Data Center Issue","message":"Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e04:56\u003c/var\u003e - \u003cvar data-var='time'\u003e07:16\u003c/var\u003e UTC"},{"code":"yq8xdmdmksgp","name":"[Scheduled] [ICM-5424] Planned Maintenance on the Imperva data center in Miami, FL","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:30\u003c/var\u003e UTC"}]},{"name":"August","year":2026,"starts_on":6,"days":31,"incidents":[{"code":"14l47v49fkml","name":"[Scheduled] [ICM-5399] Planned Maintenance on the Imperva data center in Sydney, Australia","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:50\u003c/var\u003e UTC"},{"code":"lm05qypbn7kk","name":"[Scheduled] [ICM-5418] Planned Maintenance on the Imperva data center in Queretaro, Mexico","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:40\u003c/var\u003e UTC"},{"code":"tfhq1xx0vdtf","name":"[Scheduled] [ICM-5435] Planned Maintenance on the Imperva data center in Frankfurt, Germany","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:55\u003c/var\u003e UTC"},{"code":"4z7hx5qw8gmp","name":"Service Degradation Affecting Email Notifications","message":"We have implemented corrective actions and confirmed that the affected functionality has been restored. Monitoring has shown normal service operation, and validation efforts indicate that requests are being processed successfully.\n\nOur teams will continue to review the incident to better understand the contributing factors and help prevent similar issues in the future.\n\nThis incident has been resolved.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:05\u003c/var\u003e - \u003cvar data-var='time'\u003e10:57\u003c/var\u003e UTC"},{"code":"wy69dcyj2tr7","name":"[Scheduled] [ICM-5423] Essential Maintenance on the Imperva data center in Ashburn 2, VA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:52\u003c/var\u003e UTC"},{"code":"x9tyhx5mwbgm","name":"[Scheduled] [ICM-5396] Planned Maintenance on the Imperva data center in Dubai, UAE","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e04:50\u003c/var\u003e UTC"},{"code":"06mnpx4mkg76","name":"[Scheduled] [ICM-5357] ORD to MDW PoP Migration - Chicago, IL","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e05:53\u003c/var\u003e UTC"},{"code":"7cmt39nlwvtj","name":"[Scheduled] [ICM-5421] Planned Maintenance on the Imperva data center in Santiago, Chile","message":"The maintenance has been cancelled.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e UTC"},{"code":"zqc6qt2cf4h8","name":"[Scheduled] [ICM-5408] Planned Maintenance on the Imperva data center in New York 2, NY","message":"The maintenance has been cancelled.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:59\u003c/var\u003e UTC"},{"code":"crfcgj986h8z","name":"[Scheduled] [ICM-5420] Planned Maintenance on the Imperva data center in Montreal, QC, Canada","message":"The maintenance has been cancelled.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:58\u003c/var\u003e UTC"},{"code":"b88j07cg977z","name":"[INC-1111] Istanbul, Turkey (SAW ) Data Center Issue","message":"Monitoring has confirmed that the PoP is stable and operating normally. The incident has been resolved.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:28\u003c/var\u003e - \u003cvar data-var='time'\u003e22:42\u003c/var\u003e UTC"},{"code":"m62wsytw0lp6","name":"[Scheduled] [ICM-5428] Essential Maintenance on the Imperva data center in Jakarta, Indonesia","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:53\u003c/var\u003e UTC"},{"code":"lkjkclsq4vrb","name":"[INC-1110] Queretaro, Mexico (QRO) Data Center Issue","message":"The issue affecting connectivity through the QRO PoP has been resolved. Following confirmation of stable network conditions, traffic has been restored to the QRO PoP and the bypass has been removed. We have continued to monitor service following the restoration and are no longer observing any impact.\n\nThis incident is now resolved. We thank you for your patience while we worked to restore normal operations.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e22:17\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e11:16\u003c/var\u003e UTC"},{"code":"br7nbbc2v1l3","name":"[Scheduled] [ICM-5392] Planned Maintenance on the Imperva data center in Santiago, Chile","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:03\u003c/var\u003e UTC"},{"code":"m2bjyy5ghrzd","name":"[Scheduled] [ICM-5330] Planned Maintenance on the Imperva data center in Vienna, Austria","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e05:25\u003c/var\u003e UTC"},{"code":"r80r7gcj5ll1","name":"[INC-1109] Frankfurt (HHN) Data Center Issue","message":"Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.\n\nWe appreciate your patience and understanding throughout this incident.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e03:04\u003c/var\u003e - \u003cvar data-var='time'\u003e03:55\u003c/var\u003e UTC"},{"code":"5jj8m8b3v64w","name":"[Scheduled] [ICM-5325] Planned Maintenance on the Imperva data center in Istanbul, Turkey","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e02:01\u003c/var\u003e UTC"},{"code":"jm3mz8w3gnhf","name":"[INC-1105] YUL PoP Service Degradation","message":"The issue affecting the YUL (Montreal, Canada) PoP has been resolved, and the PoP has been successfully returned to normal operation.\n\nTraffic is once again being served through the YUL PoP, and validation and monitoring have confirmed that services are operating as expected.\n\nWe will continue to monitor the environment to ensure ongoing stability. Thank you for your patience while we worked to restore full service.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:22\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e13:17\u003c/var\u003e UTC"},{"code":"c6t5k3p805g1","name":"[Scheduled] [ICM-5362] Planned Maintenance on the Imperva data center in London 1, UK","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e03:33\u003c/var\u003e UTC"},{"code":"f5qxqjg37lbn","name":"[INC-1104]Imperva Management Portal Configuration Changes Issue","message":"The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e19:59\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e10:14\u003c/var\u003e UTC"},{"code":"kyhk5mp7094n","name":"[Scheduled] [ICM-5320] Planned Maintenance on the Imperva data center in Paris, France","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e02:55\u003c/var\u003e UTC"},{"code":"dvy1hm7vswq7","name":"[Scheduled] [ICM-5354] Planned Maintenance on the Imperva data center in Bangkok, Thailand","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e00:35\u003c/var\u003e UTC"},{"code":"j2nx89fzh828","name":"[Scheduled] [ICM-5181] Planned Maintenance on the Imperva data center in Los Angeles, CA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:56\u003c/var\u003e UTC"},{"code":"8l2f3kwmrrkg","name":"[Scheduled] [ICM-5306] Planned Maintenance on the Imperva data center in Copenhagen, Denmark","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:04\u003c/var\u003e UTC"},{"code":"xxxk2cglz0qc","name":"[Scheduled] [ICM-5231] Planned Maintenance on the Imperva data center in Singapore, Singapore","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e UTC"},{"code":"nq1kk48y2yxc","name":"[Scheduled] [ICM-5319] Planned Maintenance on the Imperva data center in London 2, UK","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e05:50\u003c/var\u003e UTC"},{"code":"48w3mv72qfkr","name":"[INC-1102] Data Center Issues","message":"The incident has been resolved, and services have remained stable across all affected Points of Presence (PoPs).","impact":"none","timestamp":"Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e17:08\u003c/var\u003e - \u003cvar data-var='time'\u003e19:50\u003c/var\u003e UTC"},{"code":"xbgtlv00xz8z","name":"[Scheduled] [ICM-5327] Planned Maintenance on the Imperva data center in Amsterdam 2, Netherlands","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e00:39\u003c/var\u003e UTC"},{"code":"tgwsz748m72l","name":"[Scheduled] [ICM-5247] Planned Maintenance on the Imperva data center in Zurich, Switzerland","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e01:02\u003c/var\u003e UTC"},{"code":"9rbjz4gqw6xl","name":"[INC-1101] Real-Time WAF Alerting Service Degradation","message":"The issue affecting real-time WAF alerts has been resolved.\n\nFollowing the implementation of a fix and a period of monitoring, we have confirmed that real-time WAF alert delivery has returned to normal operation. WAF protection remained fully operational throughout the incident, and traffic inspection and policy enforcement were not impacted.\n\nWe apologise for any inconvenience caused and appreciate your patience while we worked to resolve this issue.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e11:56\u003c/var\u003e - \u003cvar data-var='time'\u003e12:56\u003c/var\u003e UTC"},{"code":"z84tlnw87jc7","name":"[Scheduled] [ICM-5072] Planned Maintenance on the Imperva data center in Chicago 2, IL","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:51\u003c/var\u003e UTC"},{"code":"r06xsmhb4p3b","name":"[Scheduled] [ICM-5311] Planned Maintenance on the Imperva data center in Rio, Brazil","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:38\u003c/var\u003e UTC"},{"code":"j4q6lmbyhtpx","name":"[Scheduled] [ICM-5248] Planned Maintenance on the Imperva data center in Dubai, UAE","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e00:46\u003c/var\u003e UTC"},{"code":"xhj2qflzwf30","name":"[Scheduled] [ICM-5304] Planned Maintenance on the Imperva data center in Sao Paulo, Brazil","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:46\u003c/var\u003e UTC"},{"code":"0rwpxz14mrcp","name":"[Scheduled] [ICM-5267] Planned Maintenance on the Imperva data center in Istanbul, Turkey","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e01:52\u003c/var\u003e UTC"},{"code":"931w2x4m9vmk","name":"[Scheduled] [TR-22861] - Scheduled update to the Cloud Security Console – August 2, 2026","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:15\u003c/var\u003e UTC"},{"code":"nzdmrrxjrj7h","name":"[Scheduled] [ICM-5294] Planned Maintenance on the Imperva data center in Montreal, QC, Canada","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:18\u003c/var\u003e UTC"}]},{"name":"July","year":2026,"starts_on":3,"days":31,"incidents":[{"code":"sg36wxj9mv22","name":"[Scheduled] [ICM-5296] Planned Maintenance on the Imperva data center in Seattle, WA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:02\u003c/var\u003e UTC"},{"code":"h8dbtbtynzzf","name":"[Scheduled] [ICM-5262] Planned Maintenance on the Imperva data center in Johannesburg, South Africa","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e01:32\u003c/var\u003e UTC"},{"code":"my4zycf9h203","name":"[Scheduled] [ICM-4741] Planned Maintenance on the Imperva data center in London 1, UK","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e07:29\u003c/var\u003e - \u003cvar data-var='time'\u003e08:50\u003c/var\u003e UTC"},{"code":"4czj647566v7","name":"[INC-1096] Global Support Phone System Disruption","message":"The technical team has implemented the required fixes, completed validation activities, and confirmed service stability through continuous monitoring.\n\nWe appreciate your patience and understanding throughout this incident.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n\nIn the event of a service disruption, the update will include potential impacts to any affected region.","impact":"major","timestamp":"Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e01:29\u003c/var\u003e - \u003cvar data-var='time'\u003e08:39\u003c/var\u003e UTC"},{"code":"bz2swx73bz91","name":"[Scheduled] [ICM-5268] IAD to WDC PoP Migration - Ashburn, VA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e06:03\u003c/var\u003e UTC"},{"code":"qcwpysn3j500","name":"[INC-1092] Support Ticketing System Issue","message":"The issue that prevented some customers from logging in to the Customer Support Portal has been fully resolved.\nTechnical teams implemented corrective actions and validated that normal login functionality has been restored. The Customer Support Portal is operating normally, and no further customer impact has been observed.\nWe apologise for the inconvenience and appreciate your patience while we worked to resolve this issue. The incident is now closed.","impact":"minor","timestamp":"Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e06:09\u003c/var\u003e - \u003cvar data-var='time'\u003e08:32\u003c/var\u003e UTC"},{"code":"mc15bqvgmlvt","name":"[Scheduled] [ICM-5251] Planned Maintenance on the Imperva data center in Frankfurt, Germany","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e04:14\u003c/var\u003e UTC"},{"code":"k1vnvqx4q8c1","name":"[Scheduled] [ICM-5208] Planned Maintenance on the Imperva data center in Tokyo, Japan","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:20\u003c/var\u003e UTC"},{"code":"6zll053qybgc","name":"[Scheduled] [ICM-5191] Planned Maintenance on the Imperva data center in Taipei, Taiwan","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:25\u003c/var\u003e UTC"},{"code":"c5hwgd3v2h6b","name":"[INC -1084] Rio de Janeiro, Brazil (RIO) Data Center Issue","message":"The technical team has implemented the required fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally, and the PoP has been fully restored to normal operation.\n\nWe appreciate your patience and understanding throughout this incident.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.","impact":"major","timestamp":"Jul \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e05:06\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e UTC"},{"code":"rxbjp2yhxn0q","name":"[Scheduled] [ICM-5214] Planned Maintenance on the Imperva data center in Zurich, Switzerland","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e03:25\u003c/var\u003e UTC"},{"code":"s6kx7lw0gsvq","name":"[Scheduled] [ICM-5072] Planned Maintenance on the Imperva data center in Chicago 2, IL","message":"The maintenance has been cancelled. We will reschedule it and provide an updated schedule soon.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e14:44\u003c/var\u003e UTC"},{"code":"5qj9wm9x28q4","name":"[Scheduled] [ICM-5245] Planned Maintenance on the Imperva data center in Montreal, QC, Canada","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:39\u003c/var\u003e UTC"},{"code":"jfpmy4z77dt9","name":"[Scheduled] [ICM-5222] Planned Maintenance on the Imperva data center in Istanbul, Turkey","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e01:14\u003c/var\u003e UTC"},{"code":"kc2qln4hkhwp","name":"[Scheduled] [ICM-5250] Essential Maintenance on the Imperva data center in Seattle, WA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:15\u003c/var\u003e UTC"},{"code":"xw5xfgy9zzpj","name":"[Scheduled] [ICM-4853] Planned Maintenance on the Imperva data center in Vienna, Austria","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e03:14\u003c/var\u003e UTC"},{"code":"yjm991tfhscd","name":"[Scheduled] [TR-22853] - Scheduled update to the Cloud Security Console (SIEM) – July 12, 2026","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"},{"code":"ywdwstg0lkvp","name":"[INC-1081] Johannesburg, South Africa (QRA) Data Center Issue","message":"Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.\n\nWe appreciate your patience and understanding throughout this incident.","impact":"major","timestamp":"Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e15:38\u003c/var\u003e - \u003cvar data-var='time'\u003e23:38\u003c/var\u003e UTC"},{"code":"pjy08zv4snd4","name":"[Scheduled] [ICM-5190] Planned Maintenance on the Imperva data center in Mumbai, India","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:22\u003c/var\u003e UTC"},{"code":"139q52mxzk4p","name":"[Scheduled] [ICM-5191] Planned Maintenance on the Imperva data center in Taipei, Taiwan","message":"The maintenance has been cancelled.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:06\u003c/var\u003e UTC"},{"code":"pc20r7f3mnmm","name":"[Scheduled] [ICM-5189] Planned Maintenance on the Imperva data center in Melbourne, Australia","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:28\u003c/var\u003e UTC"},{"code":"tnwyc0sh1n6k","name":"[Scheduled] [ICM-5215] Planned Maintenance on the Imperva data center in Queretaro, Mexico","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:51\u003c/var\u003e UTC"},{"code":"rrwfx7y9qlsr","name":"[Scheduled] [ICM-5205] Planned Maintenance on the Imperva data center in Vienna, Austria","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:54\u003c/var\u003e UTC"},{"code":"2brzxkd8nyhg","name":"[Scheduled] [ICM-5207] Planned Maintenance on the Imperva data center in Hong Kong","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e00:14\u003c/var\u003e UTC"},{"code":"js8wydnpwtww","name":"[Scheduled] [ICM-5197] Planned Maintenance on the Imperva data center in Dubai, UAE","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e04:24\u003c/var\u003e UTC"},{"code":"jd88ktfjc330","name":"[Scheduled] [ICM-5180] Essential Maintenance on the Imperva data center in San Jose, CA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:28\u003c/var\u003e UTC"},{"code":"rvk1nmzk2h27","name":"[INC-1076]  Querétaro, MX (QRO) Data Center Issue","message":"The technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and ready for service.\n\nWe appreciate your patience and understanding throughout this incident.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.","impact":"major","timestamp":"Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e21:40\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:18\u003c/var\u003e UTC"},{"code":"3grq4dpgt7vg","name":"[Scheduled] [ICM-5195] Planned Maintenance on the Imperva data center in London 2, UK","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e05:56\u003c/var\u003e UTC"},{"code":"31fnwy4w032f","name":"[Scheduled] [ICM-5183] Planned Maintenance on the Imperva data center in Bangkok, Thailand","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e00:11\u003c/var\u003e UTC"},{"code":"5yxj1c82br0j","name":"[Scheduled] [ICM-5143] MIA to FLL PoP Migration - Miami, FL","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:59\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e UTC"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2026-07-01T00:00:00Z","end_time":"2026-09-30T23:59:59Z"}