{
  "page": {
    "id": "4dbnz6n8nkt2",
    "name": "Imperva",
    "url": "https://status.imperva.com"
  },
  "status": {
    "indicator": "maintenance",
    "description": "Service Under Maintenance"
  },
  "components": [{"status":"operational","name":"North American PoPs","created_at":"2014-11-20T20:36:48.361Z","updated_at":"2020-10-13T19:14:02.771Z","position":1,"description":null,"showcase":false,"start_date":null,"id":"lt01bsdn0j5x","group_id":null,"page_id":"4dbnz6n8nkt2","components":["22q7n7rk9116","3lz26wptv817","92cs4m2nnnb1","fcts7t7t8t8f","zgl6byg7bzbd","bg64grq61d0d","hh3snjsft8v1","8tg6dcl7xtgk","1zsd9yf9z06q","d5qq0f3y9cs5","v0z9mv127ybv","g4wknlkbd5sb","7sjdbd6hh2sx","4642bnwpvrvk","k5pqtjpfwvks","45lx2gpt855w","4jdwt7nz8tdz"]},{"status":"operational","name":"EMEA PoPs","created_at":"2014-11-20T20:35:59.242Z","updated_at":"2020-10-13T22:38:16.510Z","position":2,"description":null,"showcase":false,"start_date":null,"id":"24zsztjllnxg","group_id":null,"page_id":"4dbnz6n8nkt2","components":["72m4mqw58n2d","16p0fl1374n1","4py0ngt7whmx","fcppmrfl16tz","dt517g5l75p9","cpt6lhlsy123","dbl9bwmkdm89","06gc68vkzd1l","x9w64tpr0cvc","cb0g0xlgqf9f","qfw0sw03tv7g","dqg7b8rcpdld","s5933hgp42qt","n2hgv59mm2v3","750z0j653zv6","r8ld9wcq6lgx","jj5xk244kwnx","t3z1l6mcz8xd","0bj47jwkj388","0m6ggw8mp81r"]},{"status":"operational","name":"LATAM PoPs","created_at":"2015-04-10T15:01:45.525Z","updated_at":"2020-10-13T19:19:39.230Z","position":3,"description":null,"showcase":false,"start_date":null,"id":"cv0yv1x3c3r5","group_id":null,"page_id":"4dbnz6n8nkt2","components":["dkkpbg5prm0j","88zt2wxwsk31","1nbmdvtcqb2x","6kp80j00xxtv","c1285rgfckdy","85lkxy420c6j","gx8xqss0y8mk"]},{"status":"operational","name":"APAC PoPs","created_at":"2014-11-20T20:35:36.287Z","updated_at":"2020-10-13T19:20:20.311Z","position":4,"description":null,"showcase":false,"start_date":null,"id":"kqbr7rjvtw3p","group_id":null,"page_id":"4dbnz6n8nkt2","components":["pgj5nxpb0txx","p3dzl9wy9stv","6k5t4613wcq5","hx2l8q4ld1tl","kyxshd8r1kyz","4kqvdng7mcb6","5nk9s8x4td89","4htj8scjy54s","kbzntzvxf0zp","l24dvyk5kzt3","mbccgm92mkz3","snkw88vkld08","n4r48czz8w6w","xxjwgtm846dr","b6vj2vqxmb2t","jhc5k31kvv30","z9b77h0ypq7k"]},{"status":"operational","name":"Imperva for Google Cloud (IGC) Regions","created_at":"2026-02-22T08:55:14.934Z","updated_at":"2026-03-23T13:52:30.776Z","position":5,"description":null,"showcase":false,"start_date":null,"id":"1qb878lhbrf5","group_id":null,"page_id":"4dbnz6n8nkt2","components":["0cftj4cdz7rr","gjh696pj3fgv","vwfjdbj0ks5s","6zhbxvn15rvr","5bqgq81g4zpv"]},{"status":"operational","name":"Protection Services","created_at":"2026-02-22T08:45:53.744Z","updated_at":"2026-03-23T13:52:43.718Z","position":7,"description":null,"showcase":false,"start_date":null,"id":"bf0d235rjtdd","group_id":null,"page_id":"4dbnz6n8nkt2","components":["ssy85pdq4q4x","pqdjnr5048b9","6l4z2gq8k0sr","lbqgsqsz456d","c0nkdxqg8w5j","wch052vxfk7z","j36s27gzfyw6","lvk7hvgk10kq","gzbkzd687ljv","mgjv4pf67fsf","9yhxtkmffr64","n3bf1kh682vr","sbgd2b9mq1xd","wbqcqnlbv1ds","3n3xcqvjfsbs"]},{"status":"operational","name":"Management and Analytics Services","created_at":"2026-02-22T08:31:19.130Z","updated_at":"2026-03-23T13:52:58.701Z","position":8,"description":null,"showcase":false,"start_date":null,"id":"bq15y144x81v","group_id":null,"page_id":"4dbnz6n8nkt2","components":["kxrqz885wl9c","l8s9n1d1cyw7","v0tgt130ktg3","81745nbddyj0","4qjznt6zr833","jfl9mw1t02b6","3zxbdw49p72r","txfbk5jnmdkg","cq57lfbnr1rv","sm29qdzctzmy","0lt8vgd8lhj0","8fpw79520k1g","2k18jjwx6gh9","9gqqgn9hz9p4","mj7hvl5k5fdc","96v14j0pl26x"]},{"status":"operational","name":"Additional services","created_at":"2026-02-22T08:27:28.681Z","updated_at":"2026-03-23T13:53:11.570Z","position":9,"description":null,"showcase":false,"start_date":null,"id":"bgkzfg3309nj","group_id":null,"page_id":"4dbnz6n8nkt2","components":["tx12wt23zlhb","46l86fhchxg3","p9k71xffn0q4"]},{"status":"operational","name":"Third Party Services","created_at":"2020-10-13T19:21:48.575Z","updated_at":"2026-02-22T08:55:35.846Z","position":10,"description":null,"showcase":false,"start_date":null,"id":"xjfhtctspzgz","group_id":null,"page_id":"4dbnz6n8nkt2","components":["8wf8mzvcq7fl"]},{"status":"under_maintenance","name":"Coming Soon","created_at":"2022-06-23T08:39:29.430Z","updated_at":"2026-02-22T08:55:35.855Z","position":11,"description":null,"showcase":false,"start_date":null,"id":"wmbhnnxx0mnh","group_id":null,"page_id":"4dbnz6n8nkt2","components":["75hh6x8c3b9y"]}],
  "incidents": [{"name":"[ICM-5674] Planned Maintenance on the Imperva data center in Hanoi, Vietnam","status":"scheduled","created_at":"2026-10-23T16:09:50.041Z","updated_at":"2026-10-23T16:09:50.108Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/j20vsbhh776k","scheduled_for":"2026-11-12T19:00:00.007Z","scheduled_until":"2026-11-13T01:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-23T16:09:50.032Z","reminder_intervals":null,"id":"4wz5p5dspnbh","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Hanoi, Vietnam data center will be performed on Thursday, November 12th, 2026 at 19:00 UTC. We expect to complete the maintenance by Friday, November 13th, 2026 at 01:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-23T16:09:50.105Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T16:09:50.105Z","display_at":"2026-10-23T16:09:50.105Z","deliver_notifications":true,"tweet_id":null,"id":"lbrnwcfbf8p2","incident_id":"4wz5p5dspnbh","custom_tweet":null,"affected_components":[{"code":"6k5t4613wcq5","name":"APAC PoPs - Hanoi, Vietnam (HAN)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Hanoi, Vietnam (HAN)","created_at":"2023-10-06T22:11:50.966Z","updated_at":"2026-06-03T18:32:51.384Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-06T00:00:00.000Z","id":"6k5t4613wcq5","page_id":"4dbnz6n8nkt2","group_id":"kqbr7rjvtw3p"}]},{"name":"[ICM-5731] Planned Maintenance on the Imperva data center in Buenos Aires, Argentina","status":"scheduled","created_at":"2026-11-04T03:24:59.310Z","updated_at":"2026-11-04T03:24:59.360Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/f1b78b3clgqb","scheduled_for":"2026-11-17T02:00:00.007Z","scheduled_until":"2026-11-17T06:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-04T03:24:59.304Z","reminder_intervals":null,"id":"jl90rc6gh2pp","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Buenos Aires, Argentina data center will be performed on Tuesday, November 17th, 2026 at 02:00 UTC. We expect to complete the maintenance by Tuesday, November 17th, 2026 at 06:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-04T03:24:59.359Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T03:24:59.359Z","display_at":"2026-11-04T03:24:59.359Z","deliver_notifications":true,"tweet_id":null,"id":"n2rsgrl104pg","incident_id":"jl90rc6gh2pp","custom_tweet":null,"affected_components":[{"code":"88zt2wxwsk31","name":"LATAM PoPs - Buenos Aires, Argentina (EZE)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Buenos Aires, Argentina (EZE)","created_at":"2020-01-14T14:38:11.100Z","updated_at":"2026-10-08T08:48:02.991Z","position":2,"description":null,"showcase":false,"start_date":null,"id":"88zt2wxwsk31","page_id":"4dbnz6n8nkt2","group_id":"cv0yv1x3c3r5"}]},{"name":"[ICM-5724] Planned Maintenance on the Imperva data center in Toronto, ON, Canada","status":"scheduled","created_at":"2026-11-03T10:54:12.596Z","updated_at":"2026-11-03T10:54:12.651Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/cnbks0wt6l96","scheduled_for":"2026-11-17T06:00:00.007Z","scheduled_until":"2026-11-17T10:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-03T10:54:12.590Z","reminder_intervals":null,"id":"6344h64w6ns9","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Toronto, ON, Canada data center will be performed on Tuesday, November 17th, 2026 at 06:00 UTC. We expect to complete the maintenance by Tuesday, November 17th, 2026 at 10:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-03T10:54:12.650Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T10:54:12.650Z","display_at":"2026-11-03T10:54:12.650Z","deliver_notifications":true,"tweet_id":null,"id":"52y9sfwrq97p","incident_id":"6344h64w6ns9","custom_tweet":null,"affected_components":[{"code":"45lx2gpt855w","name":"North American PoPs - Toronto, Canada (TOR)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Toronto, Canada (TOR)","created_at":"2015-04-10T15:04:24.447Z","updated_at":"2026-10-08T10:30:30.465Z","position":16,"description":null,"showcase":false,"start_date":null,"id":"45lx2gpt855w","page_id":"4dbnz6n8nkt2","group_id":"lt01bsdn0j5x"}]},{"name":"[ICM-5729] SYD to BWU PoP Migration - Sydney, Australia","status":"scheduled","created_at":"2026-11-05T16:55:58.737Z","updated_at":"2026-11-05T16:55:58.793Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/b5hytjlg9l4v","scheduled_for":"2026-11-17T18:00:00.007Z","scheduled_until":"2026-11-18T18:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-05T16:55:58.731Z","reminder_intervals":null,"id":"lwdzx8dfr2tr","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the BWU - Sydney 2, Australia PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in SYD – Sydney, Australia.  Imperva will be migrating all services and customer traffic from our SYD PoP to our BWU PoP, and decommissioning our SYD PoP during a scheduled maintenance window which will begin at Tuesday, November 17th, 2026 at 18:00 UTC, completing by Wednesday, November 18th, 2026 at 18:00 UTC.\n\nFor Cloud WAF customers, Imperva will reroute traffic to an unaffected PoP in the region for the duration of the maintenance, with no expected interruption to Cloud WAF services. At the end of the maintenance, traffic will be serviced by the new PoP.\n\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via an alternate connection such as GRE tunnels or Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. At the end of the maintenance, DDoS Protection traffic will be serviced by the new PoP. If Performance Monitoring is enabled on the connections, you will notice a change in the IP address of the PM servers that are sending ICMP echo messages. This might require you to modify ACL/firewall configurations to allow ICMP traffic from the new IPs. To learn more, see https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/performance-monitoring.htm","created_at":"2026-11-05T16:55:58.791Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T16:55:58.791Z","display_at":"2026-11-05T16:55:58.791Z","deliver_notifications":true,"tweet_id":null,"id":"gcxwhnzghljg","incident_id":"lwdzx8dfr2tr","custom_tweet":null,"affected_components":[{"code":"b6vj2vqxmb2t","name":"APAC PoPs - Sydney, Australia (SYD)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sydney, Australia (SYD)","created_at":"2014-11-10T14:01:55.738Z","updated_at":"2026-11-10T17:58:16.109Z","position":16,"description":null,"showcase":false,"start_date":null,"id":"b6vj2vqxmb2t","page_id":"4dbnz6n8nkt2","group_id":"kqbr7rjvtw3p"}]},{"name":"[ICM-5688] Planned Maintenance on the Imperva data center in Jakarta 2, Indonesia","status":"scheduled","created_at":"2026-10-27T17:27:05.145Z","updated_at":"2026-11-02T23:39:08.703Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/0k9pn7trhg98","scheduled_for":"2026-11-18T18:00:00.007Z","scheduled_until":"2026-11-19T00:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-27T17:27:05.138Z","reminder_intervals":null,"id":"vvrk201wzjrb","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Jakarta 2, Indonesia data center will be performed on Wednesday, November 18th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, November 19th, 2026 at 00:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-02T23:39:08.701Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-02T23:39:08.701Z","display_at":"2026-11-02T23:39:08.701Z","deliver_notifications":true,"tweet_id":null,"id":"xmygxjhyv62l","incident_id":"vvrk201wzjrb","custom_tweet":null,"affected_components":[{"code":"4kqvdng7mcb6","name":"APAC PoPs - Jakarta 2, Indonesia (HLP)","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Maintenance on the Jakarta 2, Indonesia data center will be performed on Wednesday, November 11th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, November 12th, 2026 at 00:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-27T17:27:05.303Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-27T17:27:05.303Z","display_at":"2026-10-27T17:27:05.303Z","deliver_notifications":true,"tweet_id":null,"id":"xf26y77qk3tf","incident_id":"vvrk201wzjrb","custom_tweet":null,"affected_components":[{"code":"4kqvdng7mcb6","name":"APAC PoPs - Jakarta 2, Indonesia (HLP)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Jakarta 2, Indonesia (HLP)","created_at":"2026-08-12T12:53:59.136Z","updated_at":"2026-09-09T01:35:02.805Z","position":6,"description":null,"showcase":false,"start_date":"2026-08-12T00:00:00.000Z","id":"4kqvdng7mcb6","page_id":"4dbnz6n8nkt2","group_id":"kqbr7rjvtw3p"}]},{"name":"[ICM-5553] Planned Maintenance on the Imperva data center in Santiago, Chile","status":"scheduled","created_at":"2026-10-13T09:15:26.073Z","updated_at":"2026-10-22T16:57:33.332Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/bf6zvplqzt9c","scheduled_for":"2026-11-19T04:00:00.007Z","scheduled_until":"2026-11-19T12:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-13T09:15:26.067Z","reminder_intervals":null,"id":"1p22w626yxp1","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Santiago, Chile data center will be performed on Thursday, November 19th, 2026 at 04:00 UTC. We expect to complete the maintenance by Thursday, November 19th, 2026 at 12:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-22T16:57:33.330Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-22T16:57:33.330Z","display_at":"2026-10-22T16:57:33.330Z","deliver_notifications":true,"tweet_id":null,"id":"3fk754m9v968","incident_id":"1p22w626yxp1","custom_tweet":null,"affected_components":[{"code":"85lkxy420c6j","name":"LATAM PoPs - Santiago, Chile (STC)","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Maintenance on the Santiago, Chile data center will be performed on Tuesday, October 27th, 2026 at 04:00 UTC. We expect to complete the maintenance by Tuesday, October 27th, 2026 at 12:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-13T09:15:26.134Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-13T09:15:26.134Z","display_at":"2026-10-13T09:15:26.134Z","deliver_notifications":true,"tweet_id":null,"id":"1q8ksm7ztthc","incident_id":"1p22w626yxp1","custom_tweet":null,"affected_components":[{"code":"85lkxy420c6j","name":"LATAM PoPs - Santiago, Chile (STC)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Santiago, Chile (STC)","created_at":"2024-05-21T16:50:09.490Z","updated_at":"2026-11-03T12:56:19.967Z","position":8,"description":null,"showcase":false,"start_date":"2024-05-21T00:00:00.000Z","id":"85lkxy420c6j","page_id":"4dbnz6n8nkt2","group_id":"cv0yv1x3c3r5"}]},{"name":"[ICM-5739] Planned Maintenance on the Imperva data center in Detroit, MI","status":"scheduled","created_at":"2026-11-10T13:49:40.226Z","updated_at":"2026-11-10T13:49:40.355Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/jc3cqt2ymgr0","scheduled_for":"2026-11-19T06:00:00.007Z","scheduled_until":"2026-11-19T10:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-10T13:49:40.197Z","reminder_intervals":null,"id":"6wx686kbp9j9","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Detroit, MI data center will be performed on Thursday, November 19th, 2026 at 06:00 UTC. We expect to complete the maintenance by Thursday, November 19th, 2026 at 10:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-10T13:49:40.352Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T13:49:40.352Z","display_at":"2026-11-10T13:49:40.352Z","deliver_notifications":true,"tweet_id":null,"id":"g291q33f6wqx","incident_id":"6wx686kbp9j9","custom_tweet":null,"affected_components":[{"code":"hh3snjsft8v1","name":"North American PoPs - Detroit, MI (DET)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Detroit, MI (DET)","created_at":"2023-11-28T21:35:05.480Z","updated_at":"2026-10-14T13:51:22.911Z","position":7,"description":null,"showcase":false,"start_date":"2023-11-28T00:00:00.000Z","id":"hh3snjsft8v1","page_id":"4dbnz6n8nkt2","group_id":"lt01bsdn0j5x"}]},{"name":"[PPNG-7374, PPNG-7375] Planned Maintenance on the Cloud Security Console and API – November 22, 2026","status":"scheduled","created_at":"2026-11-09T13:15:50.552Z","updated_at":"2026-11-09T13:15:50.693Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/qqm05md9mjyf","scheduled_for":"2026-11-22T14:00:00.000Z","scheduled_until":"2026-11-22T18:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-09T13:15:50.517Z","reminder_intervals":null,"id":"91cj8mv8l5l5","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"The Cloud Security Console and API will undergo an essential scheduled maintenance on November 22, 2026, between 14:00 - 18:00 UTC. Any configuration changes made during this window might be published with a significant delay. We warmly recommend avoiding making any configuration changes during that time frame, and in case changes were done but not seen taking place as expected we recommend configuring them again once the maintenance has ended. \n\nCustomer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.","created_at":"2026-11-09T13:15:50.689Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T13:15:50.689Z","display_at":"2026-11-09T13:15:50.689Z","deliver_notifications":true,"tweet_id":null,"id":"zymldhy5b8c8","incident_id":"91cj8mv8l5l5","custom_tweet":null,"affected_components":[{"code":"kxrqz885wl9c","name":"Management and Analytics Services - Cloud Security Management Platform","old_status":"operational","new_status":"operational"},{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"operational","new_status":"operational"},{"code":"v0tgt130ktg3","name":"Management and Analytics Services - Account and User Management","old_status":"operational","new_status":"operational"},{"code":"81745nbddyj0","name":"Management and Analytics Services - CDN and WAF Management","old_status":"operational","new_status":"operational"},{"code":"4qjznt6zr833","name":"Management and Analytics Services - API Security Management","old_status":"operational","new_status":"operational"},{"code":"jfl9mw1t02b6","name":"Management and Analytics Services - Network DDoS Management","old_status":"operational","new_status":"operational"},{"code":"3zxbdw49p72r","name":"Management and Analytics Services - DNS protection Managment","old_status":"operational","new_status":"operational"},{"code":"txfbk5jnmdkg","name":"Management and Analytics Services - ABP Management","old_status":"operational","new_status":"operational"},{"code":"cq57lfbnr1rv","name":"Management and Analytics Services - Account Takeover Protection Management","old_status":"operational","new_status":"operational"},{"code":"sm29qdzctzmy","name":"Management and Analytics Services - Client-Side Protection Management","old_status":"operational","new_status":"operational"},{"code":"0lt8vgd8lhj0","name":"Management and Analytics Services - Waiting Room Management","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cloud Security Management Platform","created_at":"2026-02-22T08:31:19.175Z","updated_at":"2026-11-08T18:00:08.149Z","position":1,"description":"Provides access to the Imperva Cloud Security Console and for configuring and monitoring your services. Issues with this service may prevent login to the console, make the UI unavailable, or stop management APIs from functioning.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"kxrqz885wl9c","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"Cloud Security Management Configuration Changes","created_at":"2026-02-22T08:32:39.145Z","updated_at":"2026-11-08T18:00:10.867Z","position":2,"description":"Processing of the backlog is complete. We are monitoring the situation carefully, but all changes saved in the UMC are now being published as expected and all pending configuration changes have been applied.\r\n\r\nWe will continue to closely monitor the service until 13:56 UTC.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"l8s9n1d1cyw7","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"Account and User Management","created_at":"2026-02-22T08:33:32.316Z","updated_at":"2026-11-08T18:00:14.259Z","position":3,"description":"Manages account settings, user access, audit trail, subscription details, and usage information. Issues with this service may affect user provisioning, access changes, audit visibility, or updates to subscription and usage data.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"v0tgt130ktg3","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"CDN and WAF Management","created_at":"2026-02-22T08:33:58.750Z","updated_at":"2026-09-17T22:04:30.787Z","position":4,"description":"Provides onboarding, configuration, certificate management, and dashboards for CDN and Cloud WAF services, including Cloud WAF, Elastic WAF, and Imperva for Google Cloud, through the UI and APIs. Issues with this service may prevent site onboarding, configuration changes, certificate updates, or access to related dashboards. Application performance is not impacted. Customer sites remain available and protected at all times.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"81745nbddyj0","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"API Security Management","created_at":"2026-02-22T08:43:01.546Z","updated_at":"2026-03-03T13:35:34.709Z","position":5,"description":"Provides dashboards, API inventory, configurations, policies, verification, and on-premises anywhere deployment management for API Security. Issues with this service may affect API discovery views, configuration and policy changes, deployment updates, or access to the MyAPIs experience.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"4qjznt6zr833","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"Network DDoS Management","created_at":"2026-02-22T08:34:24.735Z","updated_at":"2026-06-07T09:00:07.511Z","position":6,"description":"Provides configuration, monitoring, and reporting for L3/4 DDoS protection on IPs and network ranges. Issues with this service may prevent configuration changes, visibility into attack dashboards, or access to historical DDoS reports.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"jfl9mw1t02b6","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"DNS protection Managment","created_at":"2026-02-22T13:55:56.298Z","updated_at":"2026-03-01T08:00:07.297Z","position":7,"description":null,"showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"3zxbdw49p72r","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"ABP Management","created_at":"2026-02-22T08:36:14.709Z","updated_at":"2026-05-27T20:47:21.731Z","position":8,"description":"Provides configuration, dashboards, and reporting for Advanced Bot Protection policies and actions. Issues with this service may affect bot policy changes, visibility into bot traffic analytics, or access to ABP dashboards.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"txfbk5jnmdkg","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"Account Takeover Protection Management","created_at":"2026-02-22T08:36:59.077Z","updated_at":"2026-02-22T13:56:23.962Z","position":9,"description":"Provides configuration, monitoring, and reporting for Account Takeover Protection policies and incidents. Issues with this service may affect ATO policy updates, visibility into ATO incidents, or access to related dashboards.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"cq57lfbnr1rv","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"Client-Side Protection Management","created_at":"2026-02-22T08:37:23.945Z","updated_at":"2026-02-22T13:56:23.972Z","position":10,"description":"Provides configuration, monitoring, and reporting for Client-Side Protection settings and findings. Issues with this service may prevent CSP configuration changes or access to client-side security findings and dashboards.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"sm29qdzctzmy","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"Waiting Room Management","created_at":"2026-02-22T08:37:50.288Z","updated_at":"2026-03-22T09:30:07.144Z","position":11,"description":"Provides configuration and monitoring for Waiting Rooms, including rules, capacity settings, and experience controls. Issues with this service may prevent changes to waiting room behavior or visibility into waiting room performance. Regular waiting room functionality is not impacted. Your existing traffic controls and queueing logic remain active.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"0lt8vgd8lhj0","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"}]},{"name":"[ICM-5723] Planned Maintenance on the Imperva data center in Lima, Peru","status":"scheduled","created_at":"2026-11-03T10:29:02.514Z","updated_at":"2026-11-03T10:29:02.596Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/7tqd5x65rp1l","scheduled_for":"2026-11-23T04:00:00.007Z","scheduled_until":"2026-11-23T12:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-03T10:29:02.504Z","reminder_intervals":null,"id":"r7s69ckhvwhh","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Lima, Peru data center will be performed on Monday, November 23rd, 2026 at 04:00 UTC. We expect to complete the maintenance by Monday, November 23rd, 2026 at 12:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-03T10:29:02.592Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T10:29:02.592Z","display_at":"2026-11-03T10:29:02.592Z","deliver_notifications":true,"tweet_id":null,"id":"82fw7nrhkgsq","incident_id":"r7s69ckhvwhh","custom_tweet":null,"affected_components":[{"code":"1nbmdvtcqb2x","name":"LATAM PoPs - Lima, Peru (LIM)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Lima, Peru (LIM)","created_at":"2023-10-26T19:10:58.890Z","updated_at":"2026-10-11T10:05:39.697Z","position":3,"description":null,"showcase":false,"start_date":"2023-10-26T00:00:00.000Z","id":"1nbmdvtcqb2x","page_id":"4dbnz6n8nkt2","group_id":"cv0yv1x3c3r5"}]},{"name":"[ICM-5733] Planned Maintenance on the Imperva data center in Barcelona, Spain","status":"scheduled","created_at":"2026-11-04T07:22:11.821Z","updated_at":"2026-11-04T07:22:11.880Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/l8gtqhtj7qwz","scheduled_for":"2026-11-24T01:00:00.007Z","scheduled_until":"2026-11-24T07:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-04T07:22:11.814Z","reminder_intervals":null,"id":"pdxjpn26l8sw","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Barcelona, Spain data center will be performed on Tuesday, November 24th, 2026 at 01:00 UTC. We expect to complete the maintenance by Tuesday, November 24th, 2026 at 07:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-04T07:22:11.878Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T07:22:11.878Z","display_at":"2026-11-04T07:22:11.878Z","deliver_notifications":true,"tweet_id":null,"id":"1p6r4qbzxp9w","incident_id":"pdxjpn26l8sw","custom_tweet":null,"affected_components":[{"code":"16p0fl1374n1","name":"EMEA PoPs - Barcelona, Spain (BCN)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Barcelona, Spain (BCN)","created_at":"2023-10-26T19:12:36.890Z","updated_at":"2026-10-29T02:20:14.718Z","position":2,"description":null,"showcase":false,"start_date":"2023-10-26T00:00:00.000Z","id":"16p0fl1374n1","page_id":"4dbnz6n8nkt2","group_id":"24zsztjllnxg"}]},{"name":"[ICM-5734] Planned Maintenance on the Imperva data center in Bogota, Colombia","status":"scheduled","created_at":"2026-11-05T09:16:31.624Z","updated_at":"2026-11-05T09:16:31.706Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/1hkntl3nyptj","scheduled_for":"2026-11-24T04:00:00.007Z","scheduled_until":"2026-11-24T08:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-05T09:16:31.616Z","reminder_intervals":null,"id":"djnwk43w9wdk","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Bogota, Colombia data center will be performed on Tuesday, November 24th, 2026 at 04:00 UTC. We expect to complete the maintenance by Tuesday, November 24th, 2026 at 08:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-05T09:16:31.703Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T09:16:31.703Z","display_at":"2026-11-05T09:16:31.703Z","deliver_notifications":true,"tweet_id":null,"id":"b780700f1dzn","incident_id":"djnwk43w9wdk","custom_tweet":null,"affected_components":[{"code":"dkkpbg5prm0j","name":"LATAM PoPs - Bogota, Colombia (BOG)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Bogota, Colombia (BOG)","created_at":"2022-01-21T00:20:25.205Z","updated_at":"2026-01-04T13:57:21.583Z","position":1,"description":null,"showcase":false,"start_date":"2022-01-21T00:00:00.000Z","id":"dkkpbg5prm0j","page_id":"4dbnz6n8nkt2","group_id":"cv0yv1x3c3r5"}]},{"name":"[ICM-5741] Planned Maintenance on the Imperva data center in Dubai, UAE","status":"scheduled","created_at":"2026-11-06T03:26:58.999Z","updated_at":"2026-11-06T03:26:59.062Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/fn82676b7js6","scheduled_for":"2026-11-24T22:00:00.007Z","scheduled_until":"2026-11-25T04:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-06T03:26:58.989Z","reminder_intervals":null,"id":"5w80lh2rx6jd","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Dubai, UAE data center will be performed on Tuesday, November 24th, 2026 at 22:00 UTC. We expect to complete the maintenance by Wednesday, November 25th, 2026 at 04:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-06T03:26:59.059Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T03:26:59.059Z","display_at":"2026-11-06T03:26:59.059Z","deliver_notifications":true,"tweet_id":null,"id":"p0g9nqvjqjl8","incident_id":"5w80lh2rx6jd","custom_tweet":null,"affected_components":[{"code":"dt517g5l75p9","name":"EMEA PoPs - Dubai, UAE (DWC)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dubai, UAE (DWC)","created_at":"2025-03-11T21:05:52.460Z","updated_at":"2026-10-29T02:20:14.744Z","position":5,"description":null,"showcase":false,"start_date":"2025-03-11T00:00:00.000Z","id":"dt517g5l75p9","page_id":"4dbnz6n8nkt2","group_id":"24zsztjllnxg"}]},{"name":"[ICM-5732] Planned Maintenance on the Imperva data center in Dusseldorf, Germany","status":"scheduled","created_at":"2026-11-06T03:34:20.532Z","updated_at":"2026-11-06T03:34:20.651Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/lhr61dzn9xkv","scheduled_for":"2026-12-08T01:00:00.007Z","scheduled_until":"2026-12-08T07:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-06T03:34:20.508Z","reminder_intervals":null,"id":"d2tzk3nvqgmp","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Dusseldorf, Germany data center will be performed on Tuesday, December 8th, 2026 at 01:00 UTC. We expect to complete the maintenance by Tuesday, December 8th, 2026 at 07:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-06T03:34:20.642Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T03:34:20.642Z","display_at":"2026-11-06T03:34:20.642Z","deliver_notifications":true,"tweet_id":null,"id":"c8c416n6z660","incident_id":"d2tzk3nvqgmp","custom_tweet":null,"affected_components":[{"code":"dbl9bwmkdm89","name":"EMEA PoPs - Dusseldorf, Germany (DUS)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dusseldorf, Germany (DUS)","created_at":"2024-01-29T21:57:11.299Z","updated_at":"2026-10-29T02:20:14.761Z","position":7,"description":null,"showcase":false,"start_date":"2024-01-29T00:00:00.000Z","id":"dbl9bwmkdm89","page_id":"4dbnz6n8nkt2","group_id":"24zsztjllnxg"}]},{"name":"[ICM-5601] Planned Maintenance on the Imperva data center in Tel Aviv, Israel","status":"scheduled","created_at":"2026-11-11T06:18:11.470Z","updated_at":"2026-11-11T06:18:11.541Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/vc9266vntgn7","scheduled_for":"2026-12-09T02:00:00.007Z","scheduled_until":"2026-12-09T06:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-11T06:18:11.461Z","reminder_intervals":null,"id":"y5lls0cjx2p4","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"scheduled","body":"Maintenance on the Tel Aviv, Israel data center will be performed on Wednesday, December 9th, 2026 at 02:00 UTC. We expect to complete the maintenance by Wednesday, December 9th, 2026 at 06:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-11T06:18:11.539Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T06:18:11.539Z","display_at":"2026-11-11T06:18:11.539Z","deliver_notifications":true,"tweet_id":null,"id":"0xppztfk247y","incident_id":"y5lls0cjx2p4","custom_tweet":null,"affected_components":[{"code":"jj5xk244kwnx","name":"EMEA PoPs - Tel Aviv, Israel (MED)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tel Aviv, Israel (MED)","created_at":"2014-11-10T13:55:03.227Z","updated_at":"2026-11-08T00:41:33.583Z","position":17,"description":null,"showcase":false,"start_date":null,"id":"jj5xk244kwnx","page_id":"4dbnz6n8nkt2","group_id":"24zsztjllnxg"}]},{"name":"[ICM-5710] Planned maintenance on the Imperva data center in New Delhi, India","status":"completed","created_at":"2026-11-02T20:12:58.255Z","updated_at":"2026-11-12T02:20:47.991Z","monitoring_at":null,"resolved_at":"2026-11-12T02:20:47.943Z","impact":"maintenance","shortlink":"https://stspg.io/d7d23ss1sntp","scheduled_for":"2026-11-11T17:00:00.000Z","scheduled_until":"2026-11-12T03:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-11T16:00:21.437Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-02T20:12:58.246Z","reminder_intervals":null,"id":"7zn6bd7nvhry","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-12T02:20:47.943Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T02:20:47.943Z","display_at":"2026-11-12T02:20:47.943Z","deliver_notifications":true,"tweet_id":null,"id":"85c3tbx1th2m","incident_id":"7zn6bd7nvhry","custom_tweet":null,"affected_components":[{"code":"qv8wjqlxdtg8","name":"APAC PoPs - New Delhi, India (NDL)","old_status":"operational","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is still in progress. We will provide updates as necessary.","created_at":"2026-11-11T23:06:47.938Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T23:06:47.938Z","display_at":"2026-11-11T23:06:47.938Z","deliver_notifications":true,"tweet_id":null,"id":"lf7sbdbx0r40","incident_id":"7zn6bd7nvhry","custom_tweet":null,"affected_components":[{"code":"qv8wjqlxdtg8","name":"APAC PoPs - New Delhi, India (NDL)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-11T17:00:09.550Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T17:00:09.550Z","display_at":"2026-11-11T17:00:09.550Z","deliver_notifications":true,"tweet_id":null,"id":"lnlc22r7fsfq","incident_id":"7zn6bd7nvhry","custom_tweet":null,"affected_components":[{"code":"qv8wjqlxdtg8","name":"APAC PoPs - New Delhi, India (NDL)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-11T16:00:21.102Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T16:00:21.102Z","display_at":"2026-11-11T16:00:21.102Z","deliver_notifications":true,"tweet_id":null,"id":"lc352z5vgkxj","incident_id":"7zn6bd7nvhry","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the DEL – New Delhi, India PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in NDL – New Delhi, India.  Imperva will be migrating all services and customer traffic from our NDL  PoP to our DEL PoP and decommissioning our NDL  PoP during a scheduled maintenance window which will begin at 2026-11-11 at 17:00 UTC , completing by 2026-11-12 at 03:00 UTC.\n\nFor Cloud WAF customers, Imperva will reroute traffic to an unaffected PoP in the region for the duration of the maintenance, with no expected interruption to Cloud WAF services. At the end of the maintenance, traffic will be serviced by the new PoP.\n\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via an alternate connection such as GRE tunnels or Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. At the end of the maintenance, DDoS Protection traffic will be serviced by the new PoP.  If Performance Monitoring is enabled on the connections, you will notice a change in the IP address of the PM servers that are sending ICMP echo messages. This might require you to modify ACL/firewall configurations to allow ICMP traffic from the new IPs. \n\nTo learn more, see https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/performance-monitoring.htm","created_at":"2026-11-02T20:12:58.354Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-02T20:12:58.354Z","display_at":"2026-11-02T20:12:58.354Z","deliver_notifications":true,"tweet_id":null,"id":"zxcbdxfqnnh1","incident_id":"7zn6bd7nvhry","custom_tweet":null,"affected_components":[{"code":"qv8wjqlxdtg8","name":"APAC PoPs - New Delhi, India (NDL)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"[ICM-5673] Planned Maintenance on the Imperva data center in Bangkok, Thailand","status":"completed","created_at":"2026-10-23T16:05:36.869Z","updated_at":"2026-11-10T21:55:07.539Z","monitoring_at":"2026-11-10T21:31:32.940Z","resolved_at":"2026-11-10T21:55:07.483Z","impact":"maintenance","shortlink":"https://stspg.io/q6rkhxykv8h9","scheduled_for":"2026-11-10T18:00:00.007Z","scheduled_until":"2026-11-11T00:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-10T17:00:34.785Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-23T16:05:36.862Z","reminder_intervals":null,"id":"ydsp55ghx4yp","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-10T21:55:07.483Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T21:55:07.483Z","display_at":"2026-11-10T21:55:07.483Z","deliver_notifications":true,"tweet_id":null,"id":"7g4nc40pgzkw","incident_id":"ydsp55ghx4yp","custom_tweet":null,"affected_components":[{"code":"p3dzl9wy9stv","name":"APAC PoPs - Bangkok, Thailand (DMK)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"verifying","body":"Verification is currently underway for the maintenance items.","created_at":"2026-11-10T21:31:32.940Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T21:31:32.940Z","display_at":"2026-11-10T21:31:32.940Z","deliver_notifications":true,"tweet_id":null,"id":"xc0ksvmlgsf2","incident_id":"ydsp55ghx4yp","custom_tweet":null,"affected_components":[{"code":"p3dzl9wy9stv","name":"APAC PoPs - Bangkok, Thailand (DMK)","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-10T18:00:09.730Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T18:00:09.730Z","display_at":"2026-11-10T18:00:09.730Z","deliver_notifications":true,"tweet_id":null,"id":"vngd68dzwl6z","incident_id":"ydsp55ghx4yp","custom_tweet":null,"affected_components":[{"code":"p3dzl9wy9stv","name":"APAC PoPs - Bangkok, Thailand (DMK)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-10T17:00:33.921Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T17:00:33.921Z","display_at":"2026-11-10T17:00:33.921Z","deliver_notifications":true,"tweet_id":null,"id":"3fpqnrlgd5y5","incident_id":"ydsp55ghx4yp","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance on the Bangkok, Thailand data center will be performed on Tuesday, November 10th, 2026 at 18:00 UTC. We expect to complete the maintenance by Wednesday, November 11th, 2026 at 00:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-23T16:05:36.929Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T16:05:36.929Z","display_at":"2026-10-23T16:05:36.929Z","deliver_notifications":true,"tweet_id":null,"id":"9jnvhg5yfhcb","incident_id":"ydsp55ghx4yp","custom_tweet":null,"affected_components":[{"code":"p3dzl9wy9stv","name":"APAC PoPs - Bangkok, Thailand (DMK)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Bangkok, Thailand (DMK)","created_at":"2024-12-17T20:57:22.587Z","updated_at":"2026-11-10T21:55:07.387Z","position":2,"description":null,"showcase":false,"start_date":"2024-12-17T00:00:00.000Z","id":"p3dzl9wy9stv","page_id":"4dbnz6n8nkt2","group_id":"kqbr7rjvtw3p"}]},{"name":"[ICM-5685] Planned Maintenance on the Imperva data center in Sao Paulo, Brazil","status":"completed","created_at":"2026-10-30T01:28:15.085Z","updated_at":"2026-11-10T06:30:11.994Z","monitoring_at":null,"resolved_at":"2026-11-10T06:30:11.927Z","impact":"maintenance","shortlink":"https://stspg.io/yf2sj57shsbr","scheduled_for":"2026-11-10T03:00:00.007Z","scheduled_until":"2026-11-10T11:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-30T01:28:15.076Z","reminder_intervals":null,"id":"w1hzph157895","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-10T06:30:11.927Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T06:30:11.927Z","display_at":"2026-11-10T06:30:11.927Z","deliver_notifications":true,"tweet_id":null,"id":"1dzc2g6jzlcb","incident_id":"w1hzph157895","custom_tweet":null,"affected_components":[{"code":"gx8xqss0y8mk","name":"LATAM PoPs - Sao Paulo, Brazil (SAO)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-10T03:00:08.707Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T03:00:08.707Z","display_at":"2026-11-10T03:00:08.707Z","deliver_notifications":true,"tweet_id":null,"id":"k8nx93h98zh0","incident_id":"w1hzph157895","custom_tweet":null,"affected_components":[{"code":"gx8xqss0y8mk","name":"LATAM PoPs - Sao Paulo, Brazil (SAO)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance on the Sao Paulo, Brazil data center will be performed on Tuesday, November 10th, 2026 at 03:00 UTC. We expect to complete the maintenance by Tuesday, November 10th, 2026 at 11:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-30T01:28:15.145Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-30T01:28:15.145Z","display_at":"2026-10-30T01:28:15.145Z","deliver_notifications":true,"tweet_id":null,"id":"dflbp9n83xc0","incident_id":"w1hzph157895","custom_tweet":null,"affected_components":[{"code":"gx8xqss0y8mk","name":"LATAM PoPs - Sao Paulo, Brazil (SAO)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sao Paulo, Brazil (SAO)","created_at":"2024-04-16T15:43:12.799Z","updated_at":"2026-11-10T06:30:11.809Z","position":10,"description":null,"showcase":false,"start_date":"2024-04-16T00:00:00.000Z","id":"gx8xqss0y8mk","page_id":"4dbnz6n8nkt2","group_id":"cv0yv1x3c3r5"}]},{"name":"[ICM-5598] Planned Maintenance on the Imperva data center in Cape Town, South Africa","status":"completed","created_at":"2026-10-09T03:04:37.049Z","updated_at":"2026-11-08T23:33:17.320Z","monitoring_at":"2026-11-08T23:18:22.183Z","resolved_at":"2026-11-08T23:33:17.276Z","impact":"maintenance","shortlink":"https://stspg.io/wdlmjp2n4rqj","scheduled_for":"2026-11-08T22:00:00.007Z","scheduled_until":"2026-11-09T02:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-08T21:01:02.866Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-09T03:04:37.043Z","reminder_intervals":null,"id":"h77lzsnjxgx6","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-08T23:33:17.276Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T23:33:17.276Z","display_at":"2026-11-08T23:33:17.276Z","deliver_notifications":true,"tweet_id":null,"id":"w4rqtf9nxqqj","incident_id":"h77lzsnjxgx6","custom_tweet":null,"affected_components":[{"code":"4py0ngt7whmx","name":"EMEA PoPs - Cape Town, South Africa (CPT)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"verifying","body":"Verification is currently underway for the maintenance items.","created_at":"2026-11-08T23:18:22.183Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T23:18:22.183Z","display_at":"2026-11-08T23:18:22.183Z","deliver_notifications":true,"tweet_id":null,"id":"r8vjy046wyry","incident_id":"h77lzsnjxgx6","custom_tweet":null,"affected_components":[{"code":"4py0ngt7whmx","name":"EMEA PoPs - Cape Town, South Africa (CPT)","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-08T22:00:07.447Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T22:00:07.447Z","display_at":"2026-11-08T22:00:07.447Z","deliver_notifications":true,"tweet_id":null,"id":"w0wtvy2sgkm2","incident_id":"h77lzsnjxgx6","custom_tweet":null,"affected_components":[{"code":"4py0ngt7whmx","name":"EMEA PoPs - Cape Town, South Africa (CPT)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-08T21:00:59.732Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T21:00:59.732Z","display_at":"2026-11-08T21:00:59.732Z","deliver_notifications":true,"tweet_id":null,"id":"58ngp4glkhxv","incident_id":"h77lzsnjxgx6","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance on the Cape Town, South Africa data center will be performed on Sunday, November 8th, 2026 at 22:00 UTC. We expect to complete the maintenance by Monday, November 9th, 2026 at 02:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-23T04:39:25.319Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T04:39:25.319Z","display_at":"2026-10-23T04:39:25.319Z","deliver_notifications":true,"tweet_id":null,"id":"z70w8zwxwtv5","incident_id":"h77lzsnjxgx6","custom_tweet":null,"affected_components":[{"code":"4py0ngt7whmx","name":"EMEA PoPs - Cape Town, South Africa (CPT)","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Maintenance on the Cape Town, South Africa data center will be performed on Sunday, October 25th, 2026 at 22:00 UTC. We expect to complete the maintenance by Monday, October 26th, 2026 at 02:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-09T03:04:37.105Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-09T03:04:37.105Z","display_at":"2026-10-09T03:04:37.105Z","deliver_notifications":true,"tweet_id":null,"id":"6d0zcjr3kmfq","incident_id":"h77lzsnjxgx6","custom_tweet":null,"affected_components":[{"code":"4py0ngt7whmx","name":"EMEA PoPs - Cape Town, South Africa (CPT)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cape Town, South Africa (CPT)","created_at":"2022-07-07T06:38:26.680Z","updated_at":"2026-11-08T23:33:17.212Z","position":3,"description":null,"showcase":false,"start_date":"2022-07-07T00:00:00.000Z","id":"4py0ngt7whmx","page_id":"4dbnz6n8nkt2","group_id":"24zsztjllnxg"}]},{"name":"[TR-23350] - Essential Maintenance on the Cloud Security Console and API – November 8, 2026","status":"completed","created_at":"2026-10-26T09:05:29.230Z","updated_at":"2026-11-08T18:00:20.755Z","monitoring_at":null,"resolved_at":"2026-11-08T18:00:17.969Z","impact":"maintenance","shortlink":"https://stspg.io/yl30mvbgbn5b","scheduled_for":"2026-11-08T14:00:00.000Z","scheduled_until":"2026-11-08T18:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-08T13:00:42.063Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-26T09:05:29.354Z","reminder_intervals":null,"id":"n18kmzk86fd2","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-08T18:00:17.969Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T18:00:17.969Z","display_at":"2026-11-08T18:00:17.969Z","deliver_notifications":true,"tweet_id":null,"id":"7skxlr3j9clc","incident_id":"n18kmzk86fd2","custom_tweet":null,"affected_components":[{"code":"kxrqz885wl9c","name":"Management and Analytics Services - Cloud Security Management Platform","old_status":"under_maintenance","new_status":"operational"},{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"under_maintenance","new_status":"operational"},{"code":"v0tgt130ktg3","name":"Management and Analytics Services - Account and User Management","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-08T14:00:07.595Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T14:00:07.595Z","display_at":"2026-11-08T14:00:07.595Z","deliver_notifications":true,"tweet_id":null,"id":"2245nz4kfx5m","incident_id":"n18kmzk86fd2","custom_tweet":null,"affected_components":[{"code":"kxrqz885wl9c","name":"Management and Analytics Services - Cloud Security Management Platform","old_status":"operational","new_status":"under_maintenance"},{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"operational","new_status":"under_maintenance"},{"code":"v0tgt130ktg3","name":"Management and Analytics Services - Account and User Management","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-08T13:00:39.806Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T13:00:39.806Z","display_at":"2026-11-08T13:00:39.806Z","deliver_notifications":true,"tweet_id":null,"id":"qwqgvbjb3wjz","incident_id":"n18kmzk86fd2","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-10-29T18:25:14.077Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T18:25:14.077Z","display_at":"2026-10-29T18:25:14.077Z","deliver_notifications":true,"tweet_id":null,"id":"btkvk8rzytjg","incident_id":"n18kmzk86fd2","custom_tweet":null,"affected_components":[{"code":"kxrqz885wl9c","name":"Management and Analytics Services - Cloud Security Management Platform","old_status":"operational","new_status":"operational"},{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"operational","new_status":"operational"},{"code":"v0tgt130ktg3","name":"Management and Analytics Services - Account and User Management","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"The Cloud Security Console and API will undergo an essential scheduled maintenance on November 8, 2026, between 14:00 - 18:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the login service to the Management Console or active user sessions may be interrupted, requiring users to sign in again. \nCustomer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.","created_at":"2026-10-26T09:05:29.354Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T18:24:11.198Z","display_at":"2026-10-26T09:05:29.354Z","deliver_notifications":true,"tweet_id":null,"id":"h5745s8x7dlj","incident_id":"n18kmzk86fd2","custom_tweet":null,"affected_components":[{"code":"kxrqz885wl9c","name":"Management and Analytics Services - Cloud Security Management Platform","old_status":"operational","new_status":"operational"},{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"operational","new_status":"operational"},{"code":"v0tgt130ktg3","name":"Management and Analytics Services - Account and User Management","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cloud Security Management Platform","created_at":"2026-02-22T08:31:19.175Z","updated_at":"2026-11-08T18:00:08.149Z","position":1,"description":"Provides access to the Imperva Cloud Security Console and for configuring and monitoring your services. Issues with this service may prevent login to the console, make the UI unavailable, or stop management APIs from functioning.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"kxrqz885wl9c","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"Cloud Security Management Configuration Changes","created_at":"2026-02-22T08:32:39.145Z","updated_at":"2026-11-08T18:00:10.867Z","position":2,"description":"Processing of the backlog is complete. We are monitoring the situation carefully, but all changes saved in the UMC are now being published as expected and all pending configuration changes have been applied.\r\n\r\nWe will continue to closely monitor the service until 13:56 UTC.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"l8s9n1d1cyw7","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"},{"status":"operational","name":"Account and User Management","created_at":"2026-02-22T08:33:32.316Z","updated_at":"2026-11-08T18:00:14.259Z","position":3,"description":"Manages account settings, user access, audit trail, subscription details, and usage information. Issues with this service may affect user provisioning, access changes, audit visibility, or updates to subscription and usage data.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"v0tgt130ktg3","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"}]},{"name":"[ICM-5654] Planned Maintenance on the Imperva data center in Tel Aviv, Israel","status":"completed","created_at":"2026-10-22T18:18:29.796Z","updated_at":"2026-11-08T00:41:33.695Z","monitoring_at":"2026-11-08T00:13:12.732Z","resolved_at":"2026-11-08T00:41:33.651Z","impact":"maintenance","shortlink":"https://stspg.io/s8x6jl8m7k2g","scheduled_for":"2026-11-07T18:00:00.007Z","scheduled_until":"2026-11-08T02:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-07T17:00:31.177Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-22T18:18:29.789Z","reminder_intervals":null,"id":"mxx8z61l7wk0","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-08T00:41:33.651Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T00:41:33.651Z","display_at":"2026-11-08T00:41:33.651Z","deliver_notifications":true,"tweet_id":null,"id":"5cr1kpws2d1z","incident_id":"mxx8z61l7wk0","custom_tweet":null,"affected_components":[{"code":"jj5xk244kwnx","name":"EMEA PoPs - Tel Aviv, Israel (MED)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"verifying","body":"Verification is currently underway for the maintenance items.","created_at":"2026-11-08T00:13:12.732Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T00:13:12.732Z","display_at":"2026-11-08T00:13:12.732Z","deliver_notifications":true,"tweet_id":null,"id":"kdsjfyg54lq6","incident_id":"mxx8z61l7wk0","custom_tweet":null,"affected_components":[{"code":"jj5xk244kwnx","name":"EMEA PoPs - Tel Aviv, Israel (MED)","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-07T18:00:07.335Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-07T18:00:07.335Z","display_at":"2026-11-07T18:00:07.335Z","deliver_notifications":true,"tweet_id":null,"id":"zl4zb94zg4ty","incident_id":"mxx8z61l7wk0","custom_tweet":null,"affected_components":[{"code":"jj5xk244kwnx","name":"EMEA PoPs - Tel Aviv, Israel (MED)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-07T17:00:29.152Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-07T17:00:29.152Z","display_at":"2026-11-07T17:00:29.152Z","deliver_notifications":true,"tweet_id":null,"id":"160rq6y9lctx","incident_id":"mxx8z61l7wk0","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance on the Tel Aviv, Israel data center will be performed on Saturday, November 7th, 2026 at 18:00 UTC. We expect to complete the maintenance by Sunday, November 8th, 2026 at 02:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-29T15:51:20.580Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T15:51:20.580Z","display_at":"2026-10-29T15:51:20.580Z","deliver_notifications":true,"tweet_id":null,"id":"56b593wpd8m1","incident_id":"mxx8z61l7wk0","custom_tweet":null,"affected_components":[{"code":"jj5xk244kwnx","name":"EMEA PoPs - Tel Aviv, Israel (MED)","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Maintenance on the Tel Aviv, Israel data center will be performed on Saturday, October 31st, 2026 at 18:00 UTC. We expect to complete the maintenance by Sunday, November 1st, 2026 at 02:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-22T18:18:29.860Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-22T18:18:29.860Z","display_at":"2026-10-22T18:18:29.860Z","deliver_notifications":true,"tweet_id":null,"id":"zrdqjm8xrwdn","incident_id":"mxx8z61l7wk0","custom_tweet":null,"affected_components":[{"code":"jj5xk244kwnx","name":"EMEA PoPs - Tel Aviv, Israel (MED)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tel Aviv, Israel (MED)","created_at":"2014-11-10T13:55:03.227Z","updated_at":"2026-11-08T00:41:33.583Z","position":17,"description":null,"showcase":false,"start_date":null,"id":"jj5xk244kwnx","page_id":"4dbnz6n8nkt2","group_id":"24zsztjllnxg"}]},{"name":"[ICM-5732] Planned Maintenance on the Imperva data center in Dusseldorf, Germany","status":"completed","created_at":"2026-11-04T05:03:11.842Z","updated_at":"2026-11-06T03:48:32.924Z","monitoring_at":null,"resolved_at":"2026-11-06T03:48:32.882Z","impact":"maintenance","shortlink":"https://stspg.io/bgs48cwwr6k5","scheduled_for":"2026-11-18T01:00:00.007Z","scheduled_until":"2026-11-18T07:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-04T05:03:11.835Z","reminder_intervals":null,"id":"qk0yh07wst7v","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"completed","body":"The maintenance has been cancelled.","created_at":"2026-11-06T03:48:32.882Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T03:48:32.882Z","display_at":"2026-11-06T03:48:32.882Z","deliver_notifications":true,"tweet_id":null,"id":"6dh4g0b9jhkx","incident_id":"qk0yh07wst7v","custom_tweet":null,"affected_components":[{"code":"dbl9bwmkdm89","name":"EMEA PoPs - Dusseldorf, Germany (DUS)","old_status":"operational","new_status":"operational"},{"code":"cb0g0xlgqf9f","name":"EMEA PoPs - Johannesburg, South Africa (QRA)","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Maintenance on the Dusseldorf, Germany data center will be performed on Wednesday, November 18th, 2026 at 01:00 UTC. We expect to complete the maintenance by Wednesday, November 18th, 2026 at 07:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-11-04T05:03:12.013Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T05:03:12.013Z","display_at":"2026-11-04T05:03:12.013Z","deliver_notifications":true,"tweet_id":null,"id":"26nx8tfbd5fd","incident_id":"qk0yh07wst7v","custom_tweet":null,"affected_components":[{"code":"dbl9bwmkdm89","name":"EMEA PoPs - Dusseldorf, Germany (DUS)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dusseldorf, Germany (DUS)","created_at":"2024-01-29T21:57:11.299Z","updated_at":"2026-10-29T02:20:14.761Z","position":7,"description":null,"showcase":false,"start_date":"2024-01-29T00:00:00.000Z","id":"dbl9bwmkdm89","page_id":"4dbnz6n8nkt2","group_id":"24zsztjllnxg"},{"status":"operational","name":"Johannesburg, South Africa (QRA)","created_at":"2025-04-16T20:30:30.647Z","updated_at":"2026-10-29T02:20:14.785Z","position":10,"description":null,"showcase":false,"start_date":"2025-04-16T00:00:00.000Z","id":"cb0g0xlgqf9f","page_id":"4dbnz6n8nkt2","group_id":"24zsztjllnxg"}]},{"name":"[INC-1182] Delay of Cloud Security Management Configuration Changes","status":"resolved","created_at":"2026-11-04T15:00:19.079Z","updated_at":"2026-11-05T17:57:59.477Z","monitoring_at":"2026-11-05T16:23:02.637Z","resolved_at":"2026-11-05T17:57:59.446Z","impact":"minor","shortlink":"https://stspg.io/w0d4b59mx4qw","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-04T15:00:19.069Z","reminder_intervals":null,"id":"xm1my7fs11nd","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"resolved","body":"The incident causing delays with certain configuration changes has been resolved. Configuration processing remains at expected levels, and the service has remained stable following mitigation. We will continue to monitor service health as part of our normal operations.","created_at":"2026-11-05T17:57:59.446Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T17:57:59.446Z","display_at":"2026-11-05T17:57:59.446Z","deliver_notifications":true,"tweet_id":null,"id":"rz3v1v4w3xgg","incident_id":"xm1my7fs11nd","custom_tweet":null,"affected_components":[{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The incident causing delays with certain configuration changes has been mitigated. Configuration processing has returned to expected levels, and our teams are closely monitoring the service to ensure continued stability.","created_at":"2026-11-05T16:23:02.637Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T16:23:02.637Z","display_at":"2026-11-05T16:23:02.637Z","deliver_notifications":true,"tweet_id":null,"id":"93g02ztlxg09","incident_id":"xm1my7fs11nd","custom_tweet":null,"affected_components":[{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have made significant progress with our mitigation efforts, and service has improved across most affected locations.\nSome customers may continue to experience delays with certain configuration changes being applied in the Jakarta (JKT), Kuala Lumpur (KUL), and Manila (MNL) Points of Presence (PoPs).\nAdditional mitigation activities for the remaining affected APAC locations are planned during regional off-hours to minimize potential customer disruption. We continue to monitor the service closely and will provide further updates as progress is made.","created_at":"2026-11-05T10:30:29.370Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T10:30:29.370Z","display_at":"2026-11-05T10:30:29.370Z","deliver_notifications":true,"tweet_id":null,"id":"vg1kscj1g0v3","incident_id":"xm1my7fs11nd","custom_tweet":null,"affected_components":[{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"Our phased mitigation efforts have significantly reduced the scope of the issue. A small portion of service capacity, approximately 5%, may continue to experience the issue and will be addressed during the next phase of remediation.\n\nWe continue to monitor the service closely and will provide a further update before 08:00 UTC.","created_at":"2026-11-04T23:52:13.443Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T23:52:13.443Z","display_at":"2026-11-04T23:52:13.443Z","deliver_notifications":true,"tweet_id":null,"id":"kby0vj6jcsx1","incident_id":"xm1my7fs11nd","custom_tweet":null,"affected_components":[{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"Some customers may continue to experience delays when applying certain configuration changes. The issue remains limited in scope and does not affect all customers or configuration changes.\nOur teams are actively executing a phased mitigation plan to restore normal processing for the affected services. The phased plan will be applied during low traffic times in our PoPs to minimise any further disruption. We continue to monitor the service closely and will provide further updates as progress is made. The next update will be before 00:00 UTC.","created_at":"2026-11-04T15:23:46.394Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T15:23:46.394Z","display_at":"2026-11-04T15:23:46.394Z","deliver_notifications":true,"tweet_id":null,"id":"ykg7m29756z2","incident_id":"xm1my7fs11nd","custom_tweet":null,"affected_components":[{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating an incident where some customers may experience delays when applying certain configuration changes. Not all configuration changes or customers are affected.\nOur teams are actively investigating and we will provide further updates as more information becomes available. The next update will not be after 15:30 UTC","created_at":"2026-11-04T15:07:46.241Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T15:07:46.241Z","display_at":"2026-11-04T15:07:46.241Z","deliver_notifications":true,"tweet_id":null,"id":"4cmhrjj22g87","incident_id":"xm1my7fs11nd","custom_tweet":null,"affected_components":[{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"operational","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating an incident where some customers may experience delays when applying certain configuration changes. Not all configuration changes or customers are affected.\nOur teams are actively investigating and we will provide further updates as more information becomes available. The next update will not be after 15:30 UTC","created_at":"2026-11-04T15:00:19.140Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T15:00:19.140Z","display_at":"2026-11-04T15:00:19.140Z","deliver_notifications":true,"tweet_id":null,"id":"yxlxqdz00xl5","incident_id":"xm1my7fs11nd","custom_tweet":null,"affected_components":[{"code":"l8s9n1d1cyw7","name":"Management and Analytics Services - Cloud Security Management Configuration Changes","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cloud Security Management Configuration Changes","created_at":"2026-02-22T08:32:39.145Z","updated_at":"2026-11-08T18:00:10.867Z","position":2,"description":"Processing of the backlog is complete. We are monitoring the situation carefully, but all changes saved in the UMC are now being published as expected and all pending configuration changes have been applied.\r\n\r\nWe will continue to closely monitor the service until 13:56 UTC.","showcase":false,"start_date":"2026-02-22T00:00:00.000Z","id":"l8s9n1d1cyw7","page_id":"4dbnz6n8nkt2","group_id":"bq15y144x81v"}]},{"name":"[ICM-5651] Planned Maintenance on the Imperva data center in Rio, Brazil","status":"completed","created_at":"2026-10-20T16:11:34.704Z","updated_at":"2026-11-05T07:03:26.713Z","monitoring_at":null,"resolved_at":"2026-11-05T07:03:26.666Z","impact":"maintenance","shortlink":"https://stspg.io/cdqt91zfqtq4","scheduled_for":"2026-11-05T05:00:00.007Z","scheduled_until":"2026-11-05T09:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-05T04:01:05.917Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-20T16:11:34.698Z","reminder_intervals":null,"id":"fmjhgt5ms4qz","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-05T07:03:26.666Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T07:03:26.666Z","display_at":"2026-11-05T07:03:26.666Z","deliver_notifications":true,"tweet_id":null,"id":"f92tmzx6h7gj","incident_id":"fmjhgt5ms4qz","custom_tweet":null,"affected_components":[{"code":"c1285rgfckdy","name":"LATAM PoPs - Rio de Janeiro, Brazil (RIO)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-05T05:00:09.440Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T05:00:09.440Z","display_at":"2026-11-05T05:00:09.440Z","deliver_notifications":true,"tweet_id":null,"id":"mslg3qcg01jm","incident_id":"fmjhgt5ms4qz","custom_tweet":null,"affected_components":[{"code":"c1285rgfckdy","name":"LATAM PoPs - Rio de Janeiro, Brazil (RIO)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-05T04:01:05.565Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T04:01:05.565Z","display_at":"2026-11-05T04:01:05.565Z","deliver_notifications":true,"tweet_id":null,"id":"gcz4wjcb1ldx","incident_id":"fmjhgt5ms4qz","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance on the Rio, Brazil data center will be performed on Thursday, November 5th, 2026 at 05:00 UTC. We expect to complete the maintenance by Thursday, November 5th, 2026 at 09:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-20T16:11:34.773Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-20T16:11:34.773Z","display_at":"2026-10-20T16:11:34.773Z","deliver_notifications":true,"tweet_id":null,"id":"m5d74p6fr1k3","incident_id":"fmjhgt5ms4qz","custom_tweet":null,"affected_components":[{"code":"c1285rgfckdy","name":"LATAM PoPs - Rio de Janeiro, Brazil (RIO)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Rio de Janeiro, Brazil (RIO)","created_at":"2022-06-23T08:39:29.451Z","updated_at":"2026-11-05T07:03:26.589Z","position":6,"description":null,"showcase":false,"start_date":"2022-06-23T00:00:00.000Z","id":"c1285rgfckdy","page_id":"4dbnz6n8nkt2","group_id":"cv0yv1x3c3r5"}]},{"name":"[ICM-5687] Planned Maintenance on the Imperva data center in Hong Kong","status":"completed","created_at":"2026-10-27T17:45:39.366Z","updated_at":"2026-11-04T23:12:02.675Z","monitoring_at":"2026-11-04T23:09:27.551Z","resolved_at":"2026-11-04T23:12:02.626Z","impact":"maintenance","shortlink":"https://stspg.io/j3pp78hq0vf3","scheduled_for":"2026-11-04T18:00:00.007Z","scheduled_until":"2026-11-05T00:00:00.007Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-04T17:01:27.499Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-27T17:45:39.359Z","reminder_intervals":null,"id":"m1yb4sf4cys4","page_id":"4dbnz6n8nkt2","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-04T23:12:02.626Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T23:12:02.626Z","display_at":"2026-11-04T23:12:02.626Z","deliver_notifications":true,"tweet_id":null,"id":"sw0kvr90k567","incident_id":"m1yb4sf4cys4","custom_tweet":null,"affected_components":[{"code":"hx2l8q4ld1tl","name":"APAC PoPs - Hong Kong (HHK)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"verifying","body":"Verification is currently underway for the maintenance items.","created_at":"2026-11-04T23:09:27.551Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T23:09:27.551Z","display_at":"2026-11-04T23:09:27.551Z","deliver_notifications":true,"tweet_id":null,"id":"sbs57cxgxz1z","incident_id":"m1yb4sf4cys4","custom_tweet":null,"affected_components":[{"code":"hx2l8q4ld1tl","name":"APAC PoPs - Hong Kong (HHK)","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-04T18:00:07.438Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T18:00:07.438Z","display_at":"2026-11-04T18:00:07.438Z","deliver_notifications":true,"tweet_id":null,"id":"8x0x7s6zwmgp","incident_id":"m1yb4sf4cys4","custom_tweet":null,"affected_components":[{"code":"hx2l8q4ld1tl","name":"APAC PoPs - Hong Kong (HHK)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-04T17:01:27.171Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T17:01:27.171Z","display_at":"2026-11-04T17:01:27.171Z","deliver_notifications":true,"tweet_id":null,"id":"nvgp2vskcnvv","incident_id":"m1yb4sf4cys4","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance on the Hong Kong data center will be performed on Wednesday, November 4th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, November 5th, 2026 at 00:00 UTC.\nFor Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.\nDDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.\nThe link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm","created_at":"2026-10-27T17:45:39.432Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-27T17:45:39.432Z","display_at":"2026-10-27T17:45:39.432Z","deliver_notifications":true,"tweet_id":null,"id":"m621c6ydbbt5","incident_id":"m1yb4sf4cys4","custom_tweet":null,"affected_components":[{"code":"hx2l8q4ld1tl","name":"APAC PoPs - Hong Kong (HHK)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Hong Kong (HHK)","created_at":"2025-06-05T14:48:09.510Z","updated_at":"2026-11-04T23:12:02.550Z","position":4,"description":null,"showcase":false,"start_date":"2025-06-05T00:00:00.000Z","id":"hx2l8q4ld1tl","page_id":"4dbnz6n8nkt2","group_id":"kqbr7rjvtw3p"}]}]
}