[ICM-3724] - Essential Maintenance in the DFW PoP in Dallas, United States for Equipment Stability Improvements

Scheduled Maintenance Report for Imperva

Completed

The scheduled maintenance has been completed.
Posted Jun 05, 2025 - 04:55 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 01, 2025 - 05:00 UTC

Scheduled

We are experiencing an intermittent dual-failure of redundant network equipment in the DFW PoP. This has caused two unplanned incidents (INC-845 on 26-May-2025 and INC-848 on 31-May-2025), and there is currently a risk of recurrence until we are able to complete an emergency hardware replacement to restore full redundancy. In order to eliminate the risk of additional customer impact, we are performing an emergency maintenance to deactivate the DFW PoP, and re-route customer traffic to alternate PoPs. We will communicate updates as to when the PoP is restored and activated again via the Imperva Status Page (https://status.imperva.com/).
Posted May 31, 2025 - 22:20 UTC
This scheduled maintenance affected: North American PoPs (Dallas, TX (DFW)).
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