In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 07, 2026 - 16:00 UTC
Scheduled - Maintenance on the Hong Kong data center will be performed on Tuesday, July 7th, 2026 at 16:00 UTC. We expect to complete the maintenance by Wednesday, July 8th, 2026 at 02:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Jul 7, 202616:00 - Jul 8, 202602:00 UTC
North American PoPs
Operational
Ashburn, VA (IAD)
Operational
Atlanta, GA (ATL)
Operational
Chicago 1, IL (ORD)
Operational
Chicago 2, IL (CHI)
Operational
Dallas, TX (DFW)
Operational
Denver, CO (DEN)
Operational
Detroit, MI (DET)
Operational
Houston, TX (HOU)
Operational
Los Angeles, CA (SNA)
Operational
Miami 2, FL (FLL)
Operational
Montreal, Canada (YUL)
Operational
New York 1, NY (NYC)
Operational
New York 2, NY (EWR)
Operational
San Jose, CA (SFO)
Operational
Seattle, WA (SEA)
Operational
Toronto, Canada (TOR)
Operational
Vancouver, Canada (VAN)
Operational
EMEA PoPs
Operational
Amsterdam, Netherlands (RTM)
Operational
Barcelona, Spain (BCN)
Operational
Cape Town, South Africa (CPT)
Operational
Copenhagen, Denmark (CPH)
Operational
Dubai, UAE (DWC)
Operational
Dublin, Ireland (DUB)
Operational
Dusseldorf, Germany (DUS)
Operational
Frankfurt, Germany (HHN)
Operational
Istanbul, Turkey (SAW)
Operational
Johannesburg, South Africa (QRA)
Operational
London, UK (LCY)
Operational
London 2, UK (LHR)
Operational
Madrid, Spain (MAD)
Operational
Milan, Italy (MXP)
Operational
Paris, France (PAR)
Operational
Stockholm, Sweden (STO)
Operational
Tel Aviv, Israel (MED)
Operational
Vienna, Austria (GRZ)
Operational
Warsaw, Poland (WAR)
Operational
Zurich, Switzerland (GVA)
Operational
LATAM PoPs
Operational
Bogota, Colombia (BOG)
Operational
Buenos Aires, Argentina (EZE)
Operational
Lima, Peru (LIM)
Operational
Queretaro, Mexico (QRO)
Operational
Rio de Janeiro, Brazil (RIO)
Operational
Santiago, Chile (STC)
Operational
Sao Paulo, Brazil (SAO)
Operational
APAC PoPs
Under Maintenance
Auckland, New Zealand (AKL)
Operational
Bangkok, Thailand (DMK)
Operational
Hanoi, Vietnam (HAN)
Operational
Hong Kong (HHK)
Under Maintenance
Jakarta, Indonesia (JKT)
Operational
Kuala Lumpur, Malaysia (KUL)
Operational
Melbourne, Australia (MEB)
Operational
Manila, Philippines (MNL)
Operational
Mumbai, India (NAG)
Operational
New Delhi, India (NDL)
Operational
Osaka, Japan (OSK)
Operational
Seoul, South Korea (KOR)
Operational
Singapore (XSP)
Operational
Sydney, Australia (SYD)
Operational
Taipei, Taiwan (TSA)
Operational
Tokyo, Japan (NRT)
Operational
Imperva for Google Cloud (IGC) Regions
Operational
Maintenance on the Vienna, Austria data center will be performed on Tuesday, July 7th, 2026 at 22:00 UTC. We expect to complete the maintenance by Wednesday, July 8th, 2026 at 06:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm Posted on
Jun 26, 2026 - 06:10 UTC
Maintenance on the Queretaro, Mexico data center will be performed on Wednesday, July 8th, 2026 at 05:00 UTC. We expect to complete the maintenance by Wednesday, July 8th, 2026 at 15:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm Posted on
Jun 30, 2026 - 13:34 UTC
Maintenance on the Melbourne, Australia data center will be performed on Wednesday, July 8th, 2026 at 13:00 UTC. We expect to complete the maintenance by Wednesday, July 8th, 2026 at 23:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm Posted on
Jun 29, 2026 - 00:37 UTC
Maintenance on the Mumbai, India data center will be performed on Thursday, July 9th, 2026 at 19:00 UTC. We expect to complete the maintenance by Friday, July 10th, 2026 at 05:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm Posted on
Jun 29, 2026 - 00:46 UTC
Maintenance on the Taipei, Taiwan data center will be performed on Friday, July 10th, 2026 at 16:00 UTC. We expect to complete the maintenance by Saturday, July 11th, 2026 at 02:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm Posted on
Jun 29, 2026 - 00:52 UTC
The Cloud Security Console will undergo a scheduled update on July 12, 2026, between 7:00 and 7:30 UTC. During this maintenance window, customers may experience intermittent disruptions when making changes to their SIEM logs configuration. All SIEM events will be delivered and no event will be lost during this maintenance.
Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience. Posted on
Jul 07, 2026 - 10:54 UTC
Maintenance on the Vienna, Austria data center will be performed on Monday, July 13th, 2026 at 21:00 UTC. We expect to complete the maintenance by Tuesday, July 14th, 2026 at 07:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm Posted on
Jul 01, 2026 - 09:11 UTC
Maintenance on the Tokyo, Japan data center will be performed on Tuesday, July 14th, 2026 at 14:00 UTC. We expect to complete the maintenance by Wednesday, July 15th, 2026 at 00:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm Posted on
Jun 26, 2026 - 18:30 UTC
Maintenance on the Istanbul, Turkey data center will be performed on Wednesday, July 15th, 2026 at 21:00 UTC. We expect to complete the maintenance by Thursday, July 16th, 2026 at 07:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm Posted on
Jul 01, 2026 - 22:21 UTC
Maintenance on the Zurich, Switzerland data center will be performed on Thursday, July 16th, 2026 at 22:00 UTC. We expect to complete the maintenance by Friday, July 17th, 2026 at 06:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm Posted on
Jun 29, 2026 - 19:17 UTC
Past Incidents
Jul 7, 2026
Unresolved incident: [ICM-5207] Planned Maintenance on the Imperva data center in Hong Kong.
Completed -
The scheduled maintenance has been completed.
Jul 6, 04:24 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 20:00 UTC
Scheduled -
Maintenance on the Dubai, UAE data center will be performed on Sunday, July 5th, 2026 at 20:00 UTC. We expect to complete the maintenance by Monday, July 6th, 2026 at 06:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Jun 25, 06:20 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 13:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 05:00 UTC
Scheduled -
Maintenance on the San Jose, CA data center will be performed on Thursday, July 2nd, 2026 at 05:00 UTC. We expect to complete the maintenance by Thursday, July 2nd, 2026 at 15:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Jun 25, 10:12 UTC
Resolved -
The technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and ready for service.
We appreciate your patience and understanding throughout this incident.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Jul 2, 08:18 UTC
Monitoring -
Technical team has successfully activated the PoP, and traffic has been restored to the Querétaro, MX (QRO) data center. Verification testing and continuous monitoring are currently underway to validate stability and confirm the PoP is fully operational and ready for service.
The next Status Update on this Incident will be provided no later than 8:13 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Jul 2, 07:15 UTC
Update -
The technical teams have identified an issue impacting the Querétaro, Mexico (QRO) data center. To maintain service stability, the PoP will remain in bypass mode as a precaution and is scheduled to be restored during off-peak hours. Customer traffic continues to be served without interruption through an alternate PoP.
Engineering teams are actively investigating the issue and working toward a resolution. The next status update will be provided no later than 07:00 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Jul 2, 04:59 UTC
Update -
The technical teams have identified an issue affecting the Querétaro, MX (QRO) data center. As a precautionary measure, the PoP will remain bypassed to ensure service stability and is planned to be reactivated during off-peak hours. Customer traffic continues to be served normally through an alternate PoP.
Engineering teams remain engaged in the investigation. The next Status Update on this Incident will be provided no later than 05:00 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Jul 1, 22:52 UTC
Identified -
The technical teams have identified an issue affecting the Querétaro, MX (QRO) data center. As a precautionary measure, the PoP will remain bypassed to ensure service stability and is planned to be reactivated during off-peak hours. Customer traffic continues to be served normally through an alternate PoP.
Engineering teams remain engaged in the investigation. The next Status Update on this Incident will be provided no later than 05:00 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Jul 1, 21:54 UTC
Investigating -
Technical teams are investigating a potential issue in the Querétaro, MX (QRO) data center. The next Status Update on this Incident will be provided no later than 10:11 UTC. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Jul 1, 21:40 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 05:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 22:00 UTC
Scheduled -
Maintenance on the London 2, UK data center will be performed on Wednesday, July 1st, 2026 at 22:00 UTC. We expect to complete the maintenance by Thursday, July 2nd, 2026 at 08:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Jun 24, 06:02 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 00:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 17:00 UTC
Scheduled -
Maintenance on the Bangkok, Thailand data center will be performed on Wednesday, July 1st, 2026 at 17:00 UTC. We expect to complete the maintenance by Thursday, July 2nd, 2026 at 01:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Jun 23, 19:21 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 12:00 UTC
Update -
Activity is ongoing and expected to be completed by 1200UTC
Jul 1, 09:59 UTC
Update -
Activity is ongoing and expected to be completed by 1000UTC
Jul 1, 09:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 04:00 UTC
Scheduled -
As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the FLL - Miami 2, FL PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in MIA – Miami, FL. Imperva will be migrating all services and customer traffic from our MIA PoP to our FLL PoP, and decommissioning our MIA PoP during a scheduled maintenance window which will begin at Tuesday, June 30th, 2026 at 04:00 UTC, completing by Wednesday, July 1st, 2026 at 08:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to an unaffected PoP in the region for the duration of the maintenance, with no expected interruption to Cloud WAF services. At the end of the maintenance, traffic will be serviced by the new PoP.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via an alternate connection such as GRE tunnels or Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. At the end of the maintenance, DDoS Protection traffic will be serviced by the new PoP. If Performance Monitoring is enabled on the connections, you will notice a change in the IP address of the PM servers that are sending ICMP echo messages. This might require you to modify ACL/firewall configurations to allow ICMP traffic from the new IPs. To learn more, see https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/performance-monitoring.htm
Jun 19, 20:13 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 22:11 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jun 29, 22:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 18:00 UTC
Scheduled -
Maintenance on the Hong Kong data center will be performed on Monday, June 29th, 2026 at 18:00 UTC. We expect to complete the maintenance by Tuesday, June 30th, 2026 at 00:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Jun 22, 17:18 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 05:24 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 22:00 UTC
Scheduled -
Maintenance on the Dusseldorf, Germany data center will be performed on Tuesday, June 23rd, 2026 at 22:00 UTC. We expect to complete the maintenance by Wednesday, June 24th, 2026 at 08:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Jun 15, 00:06 UTC