All Systems Operational

North American PoPs Operational
Ashburn, VA (IAD) Operational
Atlanta, GA (ATL) Operational
Chicago 1, IL (ORD) Operational
Chicago 2, IL (CHI) Operational
Dallas, TX (DFW) Operational
Denver, CO (DEN) Operational
Detroit, MI (DET) Operational
Houston, TX (HOU) Operational
Los Angeles, CA (SNA) Operational
Miami, FL (MIA) Operational
Montreal, Canada (YUL) Operational
New York 1, NY (NYC) Operational
New York 2, NY (EWR) Operational
San Jose, CA (SFO) Operational
Seattle, WA (SEA) Operational
Toronto, Canada (TOR) Operational
Vancouver, Canada (VAN) Operational
EMEA PoPs Operational
Amsterdam, Netherlands (AMS) Operational
Barcelona, Spain (BCN) Operational
Cape Town, South Africa (CPT) Operational
Copenhagen, Denmark (CPH) Operational
Dubai, UAE (DWC) Operational
Dublin, Ireland (DUB) Operational
Dusseldorf, Germany (DUS) Operational
Frankfurt, Germany (FRA) Operational
Istanbul, Turkey (SAW) Operational
Johannesburg, South Africa (QRA) Operational
London, UK (LCY) Operational
London 2, UK (LHR) Operational
Madrid, Spain (MAD) Operational
Milan, Italy (MXP) Operational
Paris, France (PAR) Operational
Stockholm, Sweden (STO) Operational
Tel Aviv, Israel (MED) Operational
Vienna, Austria (GRZ) Operational
Warsaw, Poland (WAR) Operational
Zurich, Switzerland (GVA) Operational
LATAM PoPs Operational
Bogota, Colombia (BOG) Operational
Buenos Aires, Argentina (EZE) Operational
Lima, Peru (LIM) Operational
Queretaro, Mexico (QRO) Operational
Rio de Janeiro, Brazil (RIO) Operational
Santiago, Chile (STC) Operational
Sao Paulo, Brazil (SAO) Operational
APAC PoPs Operational
Auckland, New Zealand (AKL) Operational
Bangkok, Thailand (DMK) Operational
Hanoi, Vietnam (HAN) Operational
Hong Kong (HHK) Operational
Jakarta, Indonesia (JKT) Operational
Kuala Lumpur, Malaysia (KUL) Operational
Melbourne, Australia (MEB) Operational
Manila, Philippines (MNL) Operational
Mumbai 1, India (BOM) Operational
Mumbai 2, India (NAG) Operational
New Delhi, India (NDL) Operational
Osaka, Japan (OSK) Operational
Seoul, South Korea (KOR) Operational
Singapore (SIN) Operational
Sydney, Australia (SYD) Operational
Taipei, Taiwan (TSA) Operational
Tokyo, Japan (TKO) Operational
Imperva for Google Cloud (IGC) Regions - new category (starting Feb 22,2026) Operational
us-east1 region Operational
us-east4 region Operational
us-east5 region Operational
us-central1 region Operational
europe-west1 region Operational
Services - this category will be deprecated on March 22, 2026 Operational
Imperva Management Portal UI - (service will be deprecated on March 22, 2026) Operational
Imperva Management Portal API - (service will be deprecated on March 22, 2026) Operational
Imperva Management Portal- Configuration Changes - (service will be deprecated on March 22, 2026) Operational
Cloud WAF Network - (service will be deprecated on March 22, 2026) Operational
IP Protection - (service will be deprecated on March 22, 2026) Operational
Advanced Bot Protection - (service will be deprecated on March 22, 2026) Operational
Account Take Over - (service will be deprecated on March 22, 2026) Operational
DNS Protection - (service will be deprecated on March 22, 2026) Operational
JSONAR - (service will be deprecated on March 22, 2026) Operational
Client-Side Protection - (service will be deprecated on March 22, 2026) Operational
Cloud WAF GDPR - (service will be deprecated on March 22, 2026) Operational
Cloud WAF SIEM - (service will be deprecated on March 22, 2026) Operational
Cloud WAF Events & Statistics - (service will be deprecated on March 22, 2026) Operational
Attack Analytics - (service will be deprecated on March 22, 2026) Operational
Cloud Data Security - (service will be deprecated on March 22, 2026) Operational
Runtime Application Self Protection - (service will be deprecated on March 22, 2026) Operational
API Security - (service will be deprecated on March 22, 2026) Operational
Imperva Support - Ticketing and Phone Systems Operational
Weblogs - (service will be deprecated on March 22, 2026) Operational
Network DDoS - (service will be deprecated on March 22, 2026) Operational
Protection Services - new category (starting Feb 22,2026) Operational
Cloud WAF Protection Operational
Web Application Performance Operational
IGC WAF Protection Operational
Cloud L7 DDoS Protection Operational
Login Protect Operational
File Upload Scan and Protect Operational
Protected DNS Operational
Managed DNS Operational
L3/4 IP Protection Operational
L3/4 Network DDoS Protection Operational
Advanced BOT Protection Operational
API Security Operational
Account Takeover Protection Operational
Client-Side Protection Operational
Waiting Room Operational
Management and Analytics Services - new category (starting Feb 22,2026) Operational
Cloud Security Management Platform Operational
Cloud Security Management Configuration Changes Operational
Account and User Management Operational
CDN and WAF Management Operational
API Security Management Operational
Network DDoS Management Operational
DNS protection Managment Operational
ABP Management Operational
Account Takeover Protection Management Operational
Client-Side Protection Management Operational
Waiting Room Management Operational
Runtime Protection Deployment Operational
SIEM Logs Operational
Events Page Operational
Attack Analytic Operational
IP Reputation Operational
Additional services - new category (starting Feb 22,2026) Operational
Support Ticketing System Operational
Support Phone Systems Operational
Documentation Portal Operational
Third Party Services Operational
Third Party Services Operational
Coming Soon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ICM-4639] Essential Maintenance on the Imperva data center in Mumbai 2, India Feb 26, 2026 20:00 - Feb 27, 2026 04:00 UTC

Maintenance on the Mumbai 2, India data center will be performed on Thursday, February 26th, 2026 at 20:00 UTC. We expect to complete the maintenance by Friday, February 27th, 2026 at 04:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Posted on Feb 19, 2026 - 16:23 UTC

[TR-21344] - Scheduled update to the Imperva DNS protection – March 1, 2026 Mar 1, 2026 06:30-08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 22, 2026 - 13:56 UTC
Scheduled - The Imperva network DNS protection will undergo a scheduled update on March 1, 2026, between 06:30 and 8:00 UTC.
During this maintenance window, DNS Imperva management portal UI and API will not be available, and no configuration changes to the DNS protection can be made.

Customer domains will remain available and protected during this time.
We apologize for any inconvenience this may cause.

Feb 22, 2026 - 13:53 UTC

[CWMS-6834] - Scheduled update to the Imperva waiting room – March 1, 2026 Mar 1, 2026 08:00-09:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 22, 2026 - 21:07 UTC
Scheduled - The Imperva waiting room will undergo a scheduled update on March 1, 2026, between 08:00 and 9:30 UTC.
During this maintenance window, the Imperva waiting room will not function. Configuration changes to the waiting room settings should not be made at this time.

Customer domains will remain available and protected during this time.
We apologize for any inconvenience this may cause.

Feb 22, 2026 - 20:42 UTC

[ICM-4641] Planned Maintenance on the Imperva data center in Barcelona, Spain Mar 3, 2026 00:00-06:00 UTC

Maintenance on the Barcelona, Spain data center will be performed on Tuesday, March 3rd, 2026 at 00:00 UTC. We expect to complete the maintenance by Tuesday, March 3rd, 2026 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Posted on Feb 19, 2026 - 16:26 UTC

[UM-13046 ]- Scheduled update to the Cloud Security Console – March 8, 2026 Mar 8, 2026 14:00-17:00 UTC

The Cloud Security Console will undergo a scheduled update on March 8, 2025, between 14:00 and 17:00 UTC. During this maintenance window, customers may experience delays when applying configuration changes.

Please note that no changes will be lost - all updates will be applied as soon as possible.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

Posted on Feb 24, 2026 - 15:25 UTC
Feb 25, 2026
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 25, 10:11 UTC
Monitoring - Technical teams have remove the bypass. There was no customer impact identified and we identified an internal issue with our monitoring systems. Customer traffic has resumed via Tokyo, Japan (TKO).
We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 25, 09:12 UTC
Identified - Technical teams have identified an issue in the Tokyo, Japan (TKO) data center. As a precautionary measure, the TKO PoP will remain bypassed to ensure service stability. Customer traffic continues to be served normally via alternate PoP, and no customer action is required at this time.

Engineering teams will continue monitoring the environment, and further updates will be shared as changes are made or once the PoP is restored to normal operation.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 25, 04:27 UTC
Feb 24, 2026

No incidents reported.

Feb 23, 2026
Completed - The scheduled maintenance has been completed.
Feb 23, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 12:00 UTC
Scheduled - We are updating the Imperva Status page to improve clarity and consistency across services. As part of this update, existing services are renamed and reorganized, and some current service entries begin the deprecation process.
What’s changing on February 22, 2026:
The Status page uses an updated list of services, with revised naming and clear descriptions.
The single Services category is replaced with three categories:
o Protection services
o Management and analytics services
o Additional services
Existing services are marked as “Will be deprecated on March 22, 2026.”
What’s changing on March 22, 2026:
Services marked as deprecated are fully removed from the Status page.
What you need to do:
To continue receiving Status page updates for the relevant services, update your subscriptions to the new services before March 22, 2026.
1. Go to https://status.imperva.com/.
2. Click Subscribe to Updates.
3. Choose your preferred delivery method for notifications.
4. Under Components, select the new services you want to subscribe to.
If you do not subscribe to the new services, you will stop receiving updates when the deprecated services are removed.

Feb 23, 11:31 UTC
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 20, 08:16 UTC
Monitoring - A fix has been implemented and we are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 20, 08:10 UTC
Identified - We have identified the source of the issue in the data center. Technical teams are working on a fix.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 20, 08:06 UTC
Investigating - Technical teams are investigating a potential issue in the Vancouver, Canada (VAN) data center. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 20, 07:55 UTC
Feb 19, 2026
Resolved - Monitoring has confirmed that services are stable across the affected data centers, and no further issues have been identified.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 19, 15:13 UTC
Monitoring - We experienced a brief issue impacting the Sydney Australia (SYD) and Melbourne, Australia (MEB) data center for 34 minutes (12:48–13:22 UTC). The issue has been resolved, and our technical teams are actively monitoring services at these location.

During the incident, customers using Cloud WAF–protected sites and GRE tunnels may have experienced higher-than-expected latency, intermittent connectivity, or a temporary loss of connectivity to services in the SYD and MEB PoPs.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 19, 14:10 UTC
Resolved - The incident has been resolved and normal service levels have been restored. We apologize for any inconvenience that this issue may have caused.


The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 19, 10:32 UTC
Monitoring - Technical teams have performed remedial actions and the Imperva Support Portal access is returning to normal operations.

Technical teams will continue monitoring the system.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 19, 10:06 UTC
Identified - We have identified a potential cause for the service degradation, affecting customers ability to access the Imperva Support Portal as the portal is temporarily unavailable due to connectivity issues.
This issue is also affecting our teams' ability to connect to our telephony system. We are treating this matter with the highest priority.

Technical teams are currently investigating potential issues with our third-party provider. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

Feb 19, 09:53 UTC
Update - We have discovered a potential service degradation, affecting customers ability to access the Imperva Support Portal as the portal is temporarily unavailable due to connectivity issues.

This issue is also affecting our teams' ability to connect to our telephony system. We are treating this matter with the highest priority.

Technical teams are currently investigating potential issues with a third-party provider. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

Feb 19, 08:51 UTC
Update - We have discovered a potential service degradation, affecting customers ability to access the Imperva Support Portal as the portal is temporarily unavailable due to connectivity issues. Technical teams are currently investigating potential issues with a third-party provider. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 19, 08:36 UTC
Investigating - We have discovered a potential service degradation, affecting customers ability to access the Imperva Support Portal as the portal is temporarily unavailable. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 19, 08:15 UTC
Feb 18, 2026

No incidents reported.

Feb 17, 2026
Resolved - This issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 17, 13:51 UTC
Monitoring - Technical teams have performed remedial actions and SSL SAN validation issue is returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 17, 12:48 UTC
Investigating - We have identified an issue impacting the adding of new SANs and the adding of existing SANs undergoing revalidation on Imperva Managed Certificates.
At this time, affected scenarios are new SAN validations and SAN renewal where the old certificate has expired, and the SAN has not been revalidated in the current period.
This incident does not affect protection for websites onboarded to Imperva.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 17, 12:10 UTC
Feb 16, 2026

No incidents reported.

Feb 15, 2026
Completed - The scheduled maintenance has been completed.
Feb 15, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 05:30 UTC
Scheduled - The Imperva network protection will undergo a scheduled update on February 15, 2026, between 5:30 and 9:00 UTC. During this maintenance window, customers may experience delays when applying configuration changes to the Network DDOS settings (L3).
Feb 10, 11:37 UTC
Completed - The scheduled maintenance has been completed.
Feb 15, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 07:00 UTC
Scheduled - The Cloud Security Console will undergo a scheduled update on February 15, 2026, between 7:00 and 8:30 UTC. During this maintenance window, customers may experience temporary disruptions to domains, sites, and SSL settings changes for a short period.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

Feb 8, 12:29 UTC
Feb 14, 2026

No incidents reported.

Feb 13, 2026
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 20:53 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 20:16 UTC
Identified - The issue has been identified, and our technical teams are actively working on implementing a fix. The Sydney (SYD) Data Center remains temporarily deactivated while remediation activities are in progress. Traffic continues to be rerouted to an alternate data center within the same region to maintain service continuity.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 17:36 UTC
Investigating - The technical teams are currently investigating a potential issue and have deactivated the Sydney (SYD) Data Center, Australia. Traffic has been rerouted to an alternate data center within the same region to maintain service continuity

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 15:56 UTC
Update - Technical teams are continuing to working on a fix for the data center issue.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 13:08 UTC
Identified - Due to an issue with IPv6 traffic in our Sydney, Australia (SYD) Data Center, IPv6 traffic from SYD has been rerouted away, through an alternative data center in the region. Customers may encounter some latency on IPv6 traffic in the region while we resolve this issue. IPv4 traffic is unaffected and continues to be served by our SYD data center.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 10:18 UTC
Monitoring - Due to an issue with IPv6 traffic in our Sydney, Australia (SYD) Data Center, IPv6 traffic from SYD has been rerouted away, through an alternative data center in the region. Customers may encounter some latency on IPv6 traffic in the region while we resolve this issue. IPv4 traffic is unaffected and continues to be served by our SYD data center.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 09:58 UTC
Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 02:33 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 02:15 UTC
Identified - Due to an issue in the data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 13, 01:54 UTC
Update - We are continuing to investigate this issue.
Feb 12, 23:37 UTC
Investigating - We are investigating an issue in the Stockholm, Sweden (STO) data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Feb 12, 22:59 UTC
Feb 12, 2026
Feb 11, 2026

No incidents reported.