All Systems Operational
North American PoPs Operational
Atlanta, GA (ATL) Operational
Ashburn, VA (IAD) Operational
Chicago, IL (ORD) Operational
Dallas, TX (DFW) Operational
Los Angeles, CA (LAX) Operational
Miami, FL (MIA) Operational
New York, NY (NYC) Operational
San Jose, CA (SJC) Operational
Seattle, WA (SEA) Operational
Toronto, Canada (TOR) Operational
Vancouver, Canada (VAN) Operational
Denver, CO (DEN) Operational
EMEA PoPs Operational
Amsterdam, Netherlands (AMS) Operational
Copenhagen, Denmark (CPH) Operational
Dubai, UAE (DXB) Operational
Frankfurt, Germany (FRA) Operational
Istanbul, Turkey (IST) Operational
Johannesburg, South Africa (JNB) Operational
London, UK (LON) Operational
Madrid, Spain (MAD) Operational
Milan, Italy (MXP) Operational
Moscow, Russia (MSK) Operational
Paris, France (CDG) Operational
Stockholm, Sweden (STO) Operational
Switzerland ,Zurich (ZRH) Operational
Tel Aviv, Israel (MED) Operational
Vienna, Austria (VIE) Operational
Warsaw, Poland (WAR) Operational
Dublin, Ireland (DUB) Operational
LATAM PoPs Operational
Buenos Aires, Argentina (EZE) Operational
Mexico City, Mexico (MEX) Operational
São Paulo, Brazil (GRU) Operational
Santiago, Chile (SCL) Operational
APAC PoPs Operational
Auckland, NZ (AKL) Operational
Bangkok, Thailand (BKK) Operational
Hong Kong (HKG) Operational
Jakarta, Indonesia (CGK) Operational
Kuala Lumpur, Malaysia (KUL) Operational
Melbourne, Australia (MEL) Operational
Mumbai, India (BOM) Operational
New Delhi, India (NDL) Operational
Osaka, Japan (OSK) Operational
Seoul, South Korea (KOR) Operational
Singapore (SIN) Operational
Sydney, Australia (SYD) Operational
Taipei, Taiwan (TPE) Operational
Tokyo, Japan (TKO) Operational
Services Operational
Imperva Management Portal UI Operational
Imperva Management Portal API Operational
Imperva Management Portal- Configuration Changes Operational
Imperva Management Portal- Mobile App Operational
Cloud WAF Network Operational
IP Protection Operational
Advanced Bot Protection Operational
Account Take Over Operational
DNS Protection Operational
JSONAR Operational
Distil (Arceus) Operational
Client-Side Protection Operational
Cloud WAF GDPR Operational
Cloud WAF SIEM Operational
Cloud WAF Events & Statistics Operational
Cloud WAF Replication Operational
Attack Analytics Operational
Cloud Data Security Operational
Runtime Application Self Protection Operational
API Security Operational
Imperva Support - Ticketing and Phone Systems Operational
Weblogs Operational
Third Party Services Operational
Third Party Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance on the Mumbai, India data center will be performed on Monday, October 18th, 2021 at 22:00 UTC. We expect to complete the maintenance by Tuesday, October 19th, 2021 at 01:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 19, 09:44 UTC
Maintenance on the Madrid, Spain data center will be performed on Tuesday, October 19th, 2021 at 02:00 UTC. We expect to complete the maintenance by Tuesday, October 19th, 2021 at 05:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 22, 17:30 UTC
Maintenance on the Moscow, Russia data center will be performed on Tuesday, October 19th, 2021 at 23:00 UTC. We expect to complete the maintenance by Wednesday, October 20th, 2021 at 02:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 19, 09:36 UTC
Maintenance on the Amsterdam, Netherlands data center will be performed on Wednesday, October 20th, 2021 at 00:00 UTC. We expect to complete the maintenance by Wednesday, October 20th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 30, 08:42 UTC
Update - Maintenance on the London, UK data center will be performed on Saturday, October 23rd, 2021 at 00:00 UTC. We expect to complete the maintenance by Saturday, October 23rd, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Oct 8, 01:01 UTC
Scheduled - Maintenance on the London, UK data center will be performed on Thursday, October 21st, 2021 at 00:00 UTC. We expect to complete the maintenance by Thursday, October 21st, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:42 UTC
Past Incidents
Oct 18, 2021
Completed - The scheduled maintenance has been completed.
Oct 18, 11:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 09:00 UTC
Scheduled - Maintenance on the Vancouver, Canada data center will be performed on Monday, October 18th, 2021 at 09:00 UTC. We expect to complete the maintenance by Monday, October 18th, 2021 at 12:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:42 UTC
Completed - The scheduled maintenance has been completed.
Oct 18, 09:28 UTC
Update - Maintenance on the Stockholm, Sweden data center has been extended to Monday, October 18th, 2021 at 11:00 UTC
Oct 18, 07:50 UTC
Update - Maintenance on the Stockholm, Sweden data center has been extended to Monday, October 18th, 2021 at 08:00 UTC
Oct 18, 05:39 UTC
Update - Maintenance on the Stockholm, Sweden data center has been extended to Monday, October 18th, 2021 at 06:00 UTC
Oct 18, 03:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:01 UTC
Scheduled - Maintenance on the Stockholm, Sweden data center will be performed on Monday, October 18th, 2021 at 01:00 UTC. We expect to complete the maintenance by Monday, October 18th, 2021 at 04:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 17:55 UTC
Oct 17, 2021
Completed - The scheduled maintenance has been completed.
Oct 17, 20:07 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 17, 19:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 17:30 UTC
Scheduled - Maintenance on the Singapore data center will be performed on Sunday, October 17th, 2021 at 17:30 UTC. We expect to complete the maintenance by Sunday, October 17th, 2021 at 20:30 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:41 UTC
Completed - The scheduled maintenance has been completed.
Oct 17, 12:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:00 UTC
Scheduled - Maintenance on the Mexico City, Mexico data center will be performed on Sunday, October 17th, 2021 at 09:00 UTC. We expect to complete the maintenance by Sunday, October 17th, 2021 at 12:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:47 UTC
Oct 16, 2021
Completed - The scheduled maintenance has been completed.
Oct 16, 20:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 17:30 UTC
Scheduled - Maintenance on the Tokyo, Japan data center will be performed on Saturday, October 16th, 2021 at 17:30 UTC. We expect to complete the maintenance by Saturday, October 16th, 2021 at 20:30 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:40 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 00:31 UTC
Update - Maintenance on the New Delhi, India data center has been extended to Saturday, October 16th , 2021 at 01:00 UTC.
Oct 15, 23:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 UTC
Scheduled - Maintenance on the New Delhi, India data center will be performed on Friday, October 15th, 2021 at 21:00 UTC. We expect to complete the maintenance by Saturday, October 16th, 2021 at 00:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:50 UTC
Oct 15, 2021
Completed - The scheduled maintenance has been completed.
Oct 15, 11:04 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 15, 10:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 08:00 UTC
Scheduled - Maintenance on the Los Angeles, CA data center will be performed on Friday, October 15th, 2021 at 08:00 UTC. We expect to complete the maintenance by Friday, October 15th, 2021 at 11:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:36 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 03:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 01:00 UTC
Scheduled - Maintenance on the Istanbul, Turkey data center will be performed on Friday, October 15th, 2021 at 01:00 UTC. We expect to complete the maintenance by Friday, October 15th, 2021 at 04:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:06 UTC
Oct 14, 2021
Completed - The scheduled maintenance has been completed.
Oct 14, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:01 UTC
Scheduled - Maintenance on the Bangkok, Thailand data center will be performed on Thursday, October 14th, 2021 at 20:00 UTC. We expect to complete the maintenance by Thursday, October 14th, 2021 at 23:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:55 UTC
Completed - The scheduled maintenance has been completed.
Oct 14, 12:55 UTC
Update - Maintenance on the Seattle, WA data center has been extended to Thursday, October 14th , 2021 at 13:00 UTC.
We apologize for any inconvenience caused.
Oct 14, 10:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 08:00 UTC
Scheduled - Maintenance on the Seattle, WA data center will be performed on Thursday, October 14th, 2021 at 08:00 UTC. We expect to complete the maintenance by Thursday, October 14th, 2021 at 11:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:52 UTC
Completed - The scheduled maintenance has been completed.
Oct 14, 07:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 05:00 UTC
Scheduled - Maintenance on the Ashburn, VA data center will be performed on Thursday, October 14th, 2021 at 05:00 UTC. We expect to complete the maintenance by Thursday, October 14th, 2021 at 08:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:26 UTC
Resolved - This incident has been resolved.
Oct 14, 04:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 04:40 UTC
Update - Due to an issue in the data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

We are continuing to work on a fix on this issue.
Oct 14, 01:32 UTC
Update - Due to an issue in the data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 23:03 UTC
Update - Due to an issue in the Mexico data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 22:03 UTC
Update - Due to an issue in the Mexico data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 21:24 UTC
Update - Due to an issue in the Mexico data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 20:19 UTC
Update - Due to an issue in the Mexico data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 18:50 UTC
Update - Due to an issue in the Mexico data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 18:09 UTC
Update - Due to an issue in the Mexico data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 17:05 UTC
Identified - We have identified an issue in the Mexico data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 16:17 UTC
Completed - The scheduled maintenance has been completed.
Oct 14, 02:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 01:04 UTC
Scheduled - Maintenance on the Vienna, Austria data center will be performed on Thursday, October 14th, 2021 at 01:00 UTC. We expect to complete the maintenance by Thursday, October 14th, 2021 at 04:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:15 UTC
Oct 13, 2021
Completed - The scheduled maintenance has been completed.
Oct 13, 21:37 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 13, 21:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 19:00 UTC
Scheduled - Maintenance on the Taipei, Taiwan data center will be performed on Wednesday, October 13rd, 2021 at 19:00 UTC. We expect to complete the maintenance by Wednesday, October 13rd, 2021 at 22:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:58 UTC
Completed - The scheduled maintenance has been completed.
Oct 13, 11:36 UTC
Update - Maintenance on the San Jose, CA data center has been extended to Wednesday, October 13rd, 2021 at 12:00 UTC.
Oct 13, 10:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 08:00 UTC
Scheduled - Maintenance on the San Jose, CA data center will be performed on Wednesday, October 13rd, 2021 at 08:00 UTC. We expect to complete the maintenance by Wednesday, October 13rd, 2021 at 11:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:57 UTC
Completed - The scheduled maintenance has been completed.
Oct 13, 09:22 UTC
Update - Maintenance on the Miami, FL data center has been extended to Wednesday, October 13rd, 2021 at 09:30 UTC
Oct 13, 08:56 UTC
Update - Maintenance on the Miami, FL data center has been extended to Wednesday, October 13rd, 2021 at 09:00 UTC
Oct 13, 07:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 05:00 UTC
Scheduled - Maintenance on the Miami, FL data center will be performed on Wednesday, October 13rd, 2021 at 05:00 UTC. We expect to complete the maintenance by Wednesday, October 13rd, 2021 at 08:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:35 UTC
Completed - The scheduled maintenance has been completed.
Oct 13, 03:57 UTC
Update - Maintenance on the Johannesburg, South Africa data center has been extended to Wednesday, October 13th, 2021 at 04:30 UTC.
We apologize for any inconvenience caused.
Oct 13, 02:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 00:00 UTC
Scheduled - Maintenance on the Johannesburg, South Africa data center will be performed on Wednesday, October 13rd, 2021 at 00:00 UTC. We expect to complete the maintenance by Wednesday, October 13rd, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:21 UTC
Oct 12, 2021
Completed - The scheduled maintenance has been completed.
Oct 12, 21:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 19:02 UTC
Scheduled - Maintenance on the Kuala Lumpur, Malaysia data center will be performed on Tuesday, October 12nd, 2021 at 19:00 UTC. We expect to complete the maintenance by Tuesday, October 12nd, 2021 at 22:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:04 UTC
Completed - The scheduled maintenance has been completed.
Oct 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 07:00 UTC
Scheduled - Maintenance on the Toronto, Canada data center will be performed on Tuesday, October 12nd, 2021 at 07:00 UTC. We expect to complete the maintenance by Tuesday, October 12nd, 2021 at 10:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 12, 02:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:00 UTC
Scheduled - Maintenance on the Tel Aviv, Israel data center will be performed on Tuesday, October 12th, 2021 at 00:00 UTC. We expect to complete the maintenance by Tuesday, October 12th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 19:08 UTC
Oct 11, 2021
Completed - The scheduled maintenance has been completed.
Oct 11, 21:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 19:00 UTC
Scheduled - Maintenance on the Jakarta, Indonesia data center will be performed on Monday, October 11th, 2021 at 19:00 UTC. We expect to complete the maintenance by Monday, October 11th, 2021 at 22:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:15 UTC
Completed - The scheduled maintenance has been completed.
Oct 11, 10:28 UTC
Update - Maintenance on the Denver, CO data center has been extended to Monday, October 11th, 2021 at 11:00 UTC.
Oct 11, 09:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 07:00 UTC
Scheduled - Maintenance on the Denver, CO data center will be performed on Monday, October 11th, 2021 at 07:00 UTC. We expect to complete the maintenance by Monday, October 11th, 2021 at 10:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:19 UTC
Completed - The scheduled maintenance has been completed.
Oct 11, 02:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:01 UTC
Scheduled - Maintenance on the Dubai, UAE data center will be performed on Monday, October 11th, 2021 at 00:00 UTC. We expect to complete the maintenance by Monday, October 11th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 19:00 UTC
Oct 10, 2021
Completed - The scheduled maintenance has been completed.
Oct 10, 12:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 UTC
Update - Maintenance on the Hong Kong, Hong Kong data center will be performed on Sunday, October 10th, 2021 at 07:00 UTC. We expect to complete the maintenance by Sunday, October 10th, 2021 at 19:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 09:05 UTC
Scheduled - Maintenance on the Hong Kong, Hong Kong data center will be performed on Sunday, September 26th, 2021 at 07:00 UTC. We expect to complete the maintenance by Sunday, September 26th, 2021 at 19:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 6, 12:08 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 11:00 UTC
Update - Maintenance on the Chicago, IL data center has been extended to Sunday, October 10th, 2021 at 11:00 UTC.
We apologize for any inconvenience caused.
Oct 10, 09:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 UTC
Scheduled - Maintenance on the Chicago, IL data center will be performed on Sunday, October 10th, 2021 at 07:00 UTC. We expect to complete the maintenance by Sunday, October 10th, 2021 at 10:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:00 UTC
Oct 9, 2021

No incidents reported.

Oct 8, 2021
Completed - The scheduled maintenance has been completed.
Oct 8, 22:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 19:02 UTC
Update - Maintenance on the Seoul, South Korea data center will be performed on Friday, October 8th, 2021 at 19:00 UTC. We expect to complete the maintenance by Friday, October 8th, 2021 at 22:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:25 UTC
Scheduled - Maintenance on the Seoul, South Korea data center will be performed on Friday, October 8th, 2021 at 07:00 UTC. We expect to complete the maintenance by Friday, October 8th, 2021 at 10:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:59 UTC
Completed - The scheduled maintenance has been completed.
Oct 8, 02:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 00:01 UTC
Scheduled - Maintenance on the Paris, France data center will be performed on Friday, October 8th, 2021 at 00:00 UTC. We expect to complete the maintenance by Friday, October 8th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:42 UTC
Oct 7, 2021
Completed - The scheduled maintenance has been completed.
Oct 7, 19:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 17:00 UTC
Update - Maintenance on the Osaka, Japan data center will be performed on Thursday, October 7th, 2021 at 17:00 UTC. We expect to complete the maintenance by Thursday, October 7th, 2021 at 20:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:23 UTC
Scheduled - Maintenance on the Osaka, Japan data center will be performed on Thursday, October 7th, 2021 at 05:00 UTC. We expect to complete the maintenance by Thursday, October 7th, 2021 at 08:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:56 UTC
Resolved - This incident has been resolved.
Oct 7, 15:15 UTC
Monitoring - A fix has been implemented and traffic has been restored to the Hong Kong data center. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 7, 14:59 UTC
Update - Due to an issue in the data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 7, 14:20 UTC
Identified - We have identified an issue in the Hong Kong data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 7, 13:55 UTC
Investigating - Technical teams are investigating a potential issue in the Hong Kong data center. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 7, 13:34 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 08:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:01 UTC
Scheduled - Maintenance on the Atlanta, GA data center will be performed on Thursday, October 7th, 2021 at 06:00 UTC. We expect to complete the maintenance by Thursday, October 7th, 2021 at 09:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:57 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 03:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 00:00 UTC
Scheduled - Maintenance on the Copenhagen, Denmark data center will be performed on Thursday, October 7th, 2021 at 00:00 UTC. We expect to complete the maintenance by Thursday, October 7th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:33 UTC
Oct 6, 2021
Completed - The scheduled maintenance has been completed.
Oct 6, 18:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 16:00 UTC
Update - Maintenance on the Melbourne, Australia data center will be performed on Wednesday, October 6th, 2021 at 16:00 UTC. We expect to complete the maintenance by Wednesday, October 6th, 2021 at 19:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:21 UTC
Scheduled - Maintenance on the Melbourne, Australia data center will be performed on Wednesday, October 6th, 2021 at 04:00 UTC. We expect to complete the maintenance by Wednesday, October 6th, 2021 at 07:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:50 UTC
Completed - The scheduled maintenance has been completed.
Oct 6, 08:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 06:01 UTC
Scheduled - Maintenance on the Santiago, Chile data center will be performed on Wednesday, October 6th, 2021 at 06:00 UTC. We expect to complete the maintenance by Wednesday, October 6th, 2021 at 09:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:51 UTC
Completed - The scheduled maintenance has been completed.
Oct 6, 02:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 00:00 UTC
Scheduled - Maintenance on the Milan, Italy data center will be performed on Wednesday, October 6th, 2021 at 00:00 UTC. We expect to complete the maintenance by Wednesday, October 6th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:14 UTC
Oct 5, 2021
Resolved - The incident has been resolved.
Oct 5, 20:01 UTC
Monitoring - A fix has been implemented and traffic has been restored to the Mexico data center. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 5, 19:29 UTC
Update - Due to an issue in the data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 5, 18:11 UTC
Identified - We have identified an issue in the Mexico data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 5, 16:33 UTC
Investigating - Technical teams are investigating a potential issue in the Mexico city data center. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 5, 16:09 UTC
Completed - The scheduled maintenance has been completed.
Oct 5, 18:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 15:01 UTC
Update - Maintenance on the Sydney, Australia data center will be performed on Tuesday, October 5th, 2021 at 15:00 UTC. We expect to complete the maintenance by Tuesday, October 5th, 2021 at 18:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:19 UTC
Scheduled - Maintenance on the Sydney, Australia data center will be performed on Tuesday, October 5th, 2021 at 03:00 UTC. We expect to complete the maintenance by Tuesday, October 5th, 2021 at 06:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:47 UTC
Completed - The scheduled maintenance has been completed.
Oct 5, 08:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 06:02 UTC
Scheduled - Maintenance on the New York, NY data center will be performed on Tuesday, October 5th, 2021 at 06:00 UTC. We expect to complete the maintenance by Tuesday, October 5th, 2021 at 09:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:48 UTC
Completed - The scheduled maintenance has been completed.
Oct 5, 03:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 00:00 UTC
Scheduled - Maintenance on the Zurich, Switzerland data center will be performed on Tuesday, October 5th, 2021 at 00:00 UTC. We expect to complete the maintenance by Tuesday, October 5th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 17:11 UTC
Oct 4, 2021
Completed - The scheduled maintenance has been completed.
Oct 4, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 13:01 UTC
Scheduled - Maintenance on the Auckland, NZ data center will be performed on Monday, October 4th, 2021 at 13:00 UTC. We expect to complete the maintenance by Monday, October 4th, 2021 at 16:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:42 UTC
Completed - The scheduled maintenance has been completed.
Oct 4, 12:13 UTC
Update - Maintenance on the Buenos Aires, Argentina data center has been extended to Monday, October 4th , 2021 at 12:30 UTC.
We apologize for any inconvenience caused.
Oct 4, 09:50 UTC
Update - Maintenance on the Buenos Aires, Argentina data center has been extended to Monday, October 4th , 2021 at 10:30 UTC.
We apologize for any inconvenience caused.
Oct 4, 08:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 06:00 UTC
Scheduled - Maintenance on the Buenos Aires, Argentina data center will be performed on Monday, October 4th, 2021 at 06:00 UTC. We expect to complete the maintenance by Monday, October 4th, 2021 at 09:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:44 UTC
Resolved - This incident has been resolved.
Oct 4, 04:35 UTC
Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 4, 03:52 UTC
Update - We are continuing to work on a fix for this issue.
Oct 3, 18:29 UTC
Identified - We have identified an issue in the data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 3, 18:21 UTC
Completed - The scheduled maintenance has been completed.
Oct 4, 02:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 00:00 UTC
Scheduled - Maintenance on the Warsaw, Poland data center will be performed on Monday, October 4th, 2021 at 00:00 UTC. We expect to complete the maintenance by Monday, October 4th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 16:51 UTC