Identified - We have identified an issue in the data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Jan 22, 03:09 UTC
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Jan 22, 03:09 UTC
North American PoPs
Operational
Atlanta, GA (ATL)
Operational
Ashburn, VA (IAD)
Operational
Chicago, IL (ORD)
Operational
Dallas, TX (DFW)
Operational
Los Angeles, CA (LAX)
Operational
Miami, FL (MIA)
Operational
New York, NY (NYC)
Operational
San Jose, CA (SJC)
Operational
Seattle, WA (SEA)
Operational
Toronto, Canada (TOR)
Operational
Vancouver, Canada (VAN)
Operational
Denver, CO (DEN)
Operational
EMEA PoPs
Operational
Amsterdam, Netherlands (AMS)
Operational
Copenhagen, Denmark (CPH)
Operational
Dubai, UAE (DXB)
Operational
Frankfurt, Germany (FRA)
Operational
Istanbul, Turkey (IST)
Operational
Johannesburg, South Africa (JNB)
Operational
London, UK (LON)
Operational
Madrid, Spain (MAD)
Operational
Milan, Italy (MXP)
Operational
Moscow, Russia (MSK)
Operational
Paris, France (CDG)
Operational
Stockholm, Sweden (STO)
Operational
Switzerland ,Zurich (ZRH)
Operational
Tel Aviv, Israel (MED)
Operational
Vienna, Austria (VIE)
Operational
Warsaw, Poland (WAR)
Operational
Dublin, Ireland (DUB)
Operational
LATAM PoPs
Degraded Performance
Buenos Aires, Argentina (EZE)
Operational
Mexico City, Mexico (MEX)
Operational
São Paulo, Brazil (GRU)
Operational
Santiago, Chile (SCL)
Operational
Bogota, Colombia (BOG)
Degraded Performance
APAC PoPs
Operational
Auckland, NZ (AKL)
Operational
Bangkok, Thailand (BKK)
Operational
Hong Kong (HKG)
Operational
Jakarta, Indonesia (CGK)
Operational
Kuala Lumpur, Malaysia (KUL)
Operational
Melbourne, Australia (MEL)
Operational
Mumbai, India (BOM)
Operational
New Delhi, India (NDL)
Operational
Osaka, Japan (OSK)
Operational
Seoul, South Korea (KOR)
Operational
Singapore (SIN)
Operational
Sydney, Australia (SYD)
Operational
Taipei, Taiwan (TPE)
Operational
Tokyo, Japan (TKO)
Operational
Services
Operational
Imperva Management Portal UI
Operational
Imperva Management Portal API
Operational
Imperva Management Portal- Configuration Changes
Operational
Imperva Management Portal- Mobile App
Operational
Cloud WAF Network
Operational
IP Protection
Operational
Advanced Bot Protection
Operational
Account Take Over
Operational
DNS Protection
Operational
JSONAR
Operational
Distil (Arceus)
Operational
Client-Side Protection
Operational
Cloud WAF GDPR
Operational
Cloud WAF SIEM
Operational
Cloud WAF Events & Statistics
Operational
Cloud WAF Replication
Operational
Attack Analytics
Operational
Cloud Data Security
Operational
Runtime Application Self Protection
Operational
API Security
Operational
Imperva Support - Ticketing and Phone Systems
Operational
Weblogs
Operational
Third Party Services
Operational
Third Party Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Essential Maintenance on the Imperva data center in Kuala Lumpur, Malaysia
Jan 27, 18:00-22:00 UTC
Imperva's upstream provider will be performing essential maintenance that will affect Imperva's data center in Kuala Lumpur, Malaysia.
The maintenance will be performed on Thursday, January 27th, 2022 at 18:00 UTC. We expect to complete the maintenance by Thursday, January 27th, 2022 at 22:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Jan 17, 22:26 UTC
The maintenance will be performed on Thursday, January 27th, 2022 at 18:00 UTC. We expect to complete the maintenance by Thursday, January 27th, 2022 at 22:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Jan 17, 22:26 UTC