Imperva Status

Planned Maintenance on the Imperva data center in Mexico City, Mexico

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:00 UTC

Scheduled - Maintenance on the Mexico City, Mexico data center will be performed on Sunday, October 17th, 2021 at 09:00 UTC. We expect to complete the maintenance by Sunday, October 17th, 2021 at 12:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

North American PoPs Operational

Atlanta, GA (ATL) Operational

Ashburn, VA (IAD) Operational

Chicago, IL (ORD) Operational

Dallas, TX (DFW) Operational

Los Angeles, CA (LAX) Operational

Miami, FL (MIA) Operational

New York, NY (NYC) Operational

San Jose, CA (SJC) Operational

Seattle, WA (SEA) Operational

Toronto, Canada (TOR) Operational

Vancouver, Canada (VAN) Operational

Denver, CO (DEN) Operational

EMEA PoPs Operational

Amsterdam, Netherlands (AMS) Operational

Copenhagen, Denmark (CPH) Operational

Dubai, UAE (DXB) Operational

Frankfurt, Germany (FRA) Operational

Istanbul, Turkey (IST) Operational

Johannesburg, South Africa (JNB) Operational

London, UK (LON) Operational

Madrid, Spain (MAD) Operational

Milan, Italy (MXP) Operational

Moscow, Russia (MSK) Operational

Paris, France (CDG) Operational

Stockholm, Sweden (STO) Operational

Switzerland ,Zurich (ZRH) Operational

Tel Aviv, Israel (MED) Operational

Vienna, Austria (VIE) Operational

Warsaw, Poland (WAR) Operational

Dublin, Ireland (DUB) Operational

LATAM PoPs Under Maintenance

Buenos Aires, Argentina (EZE) Operational

Mexico City, Mexico (MEX) Under Maintenance

São Paulo, Brazil (GRU) Operational

Santiago, Chile (SCL) Operational

APAC PoPs Operational

Auckland, NZ (AKL) Operational

Bangkok, Thailand (BKK) Operational

Hong Kong (HKG) Operational

Jakarta, Indonesia (CGK) Operational

Kuala Lumpur, Malaysia (KUL) Operational

Melbourne, Australia (MEL) Operational

Mumbai, India (BOM) Operational

New Delhi, India (NDL) Operational

Osaka, Japan (OSK) Operational

Seoul, South Korea (KOR) Operational

Singapore (SIN) Operational

Sydney, Australia (SYD) Operational

Taipei, Taiwan (TPE) Operational

Tokyo, Japan (TKO) Operational

Services Operational

Imperva Management Portal UI Operational

Imperva Management Portal API Operational

Imperva Management Portal- Configuration Changes Operational

Imperva Management Portal- Mobile App Operational

Cloud WAF Network Operational

IP Protection Operational

Advanced Bot Protection Operational

Account Take Over Operational

DNS Protection Operational

JSONAR Operational

Distil (Arceus) Operational

Client-Side Protection Operational

Cloud WAF GDPR Operational

Cloud WAF SIEM Operational

Cloud WAF Events & Statistics Operational

Cloud WAF Replication Operational

Attack Analytics Operational

Cloud Data Security Operational

Runtime Application Self Protection Operational

API Security Operational

Imperva Support - Ticketing and Phone Systems Operational

Weblogs Operational

Third Party Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance on the Imperva data center in Singapore Oct 17, 17:30-20:30 UTC

Maintenance on the Singapore data center will be performed on Sunday, October 17th, 2021 at 17:30 UTC. We expect to complete the maintenance by Sunday, October 17th, 2021 at 20:30 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 30, 08:41 UTC

Planned Maintenance on the Imperva data center in Stockholm, Sweden Oct 18, 01:00-04:00 UTC

Maintenance on the Stockholm, Sweden data center will be performed on Monday, October 18th, 2021 at 01:00 UTC. We expect to complete the maintenance by Monday, October 18th, 2021 at 04:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 22, 17:55 UTC

Planned Maintenance on the Imperva data center in Vancouver, Canada Oct 18, 09:00-12:00 UTC

Maintenance on the Vancouver, Canada data center will be performed on Monday, October 18th, 2021 at 09:00 UTC. We expect to complete the maintenance by Monday, October 18th, 2021 at 12:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 19, 09:42 UTC

Planned Maintenance on the Imperva data center in Mumbai, India Oct 18, 22:00 - Oct 19, 01:00 UTC

Maintenance on the Mumbai, India data center will be performed on Monday, October 18th, 2021 at 22:00 UTC. We expect to complete the maintenance by Tuesday, October 19th, 2021 at 01:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 19, 09:44 UTC

Planned Maintenance on the Imperva data center in Madrid, Spain Oct 19, 02:00-05:00 UTC

Maintenance on the Madrid, Spain data center will be performed on Tuesday, October 19th, 2021 at 02:00 UTC. We expect to complete the maintenance by Tuesday, October 19th, 2021 at 05:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 22, 17:30 UTC

Planned Maintenance on the Imperva data center in Moscow, Russia Oct 19, 23:00 - Oct 20, 02:00 UTC

Maintenance on the Moscow, Russia data center will be performed on Tuesday, October 19th, 2021 at 23:00 UTC. We expect to complete the maintenance by Wednesday, October 20th, 2021 at 02:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 19, 09:36 UTC

Planned Maintenance on the Imperva data center in Amsterdam, Netherlands Oct 20, 00:00-03:00 UTC

Maintenance on the Amsterdam, Netherlands data center will be performed on Wednesday, October 20th, 2021 at 00:00 UTC. We expect to complete the maintenance by Wednesday, October 20th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Sep 30, 08:42 UTC

Essential Maintenance on the Imperva data center in London, UK Oct 23, 00:00-03:00 UTC

Update - Maintenance on the London, UK data center will be performed on Saturday, October 23rd, 2021 at 00:00 UTC. We expect to complete the maintenance by Saturday, October 23rd, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Oct 8, 01:01 UTC

Scheduled - Maintenance on the London, UK data center will be performed on Thursday, October 21st, 2021 at 00:00 UTC. We expect to complete the maintenance by Thursday, October 21st, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:42 UTC

Past Incidents

Oct 17, 2021

Unresolved incident: Planned Maintenance on the Imperva data center in Mexico City, Mexico.

Oct 16, 2021

Planned Maintenance on the Imperva data center in Tokyo, Japan

Completed - The scheduled maintenance has been completed.
Oct 16, 20:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 17:30 UTC

Scheduled - Maintenance on the Tokyo, Japan data center will be performed on Saturday, October 16th, 2021 at 17:30 UTC. We expect to complete the maintenance by Saturday, October 16th, 2021 at 20:30 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:40 UTC

Planned Maintenance on the Imperva data center in New Delhi, India

Completed - The scheduled maintenance has been completed.
Oct 16, 00:31 UTC

Update - Maintenance on the New Delhi, India data center has been extended to Saturday, October 16th , 2021 at 01:00 UTC.
Oct 15, 23:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 UTC

Scheduled - Maintenance on the New Delhi, India data center will be performed on Friday, October 15th, 2021 at 21:00 UTC. We expect to complete the maintenance by Saturday, October 16th, 2021 at 00:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:50 UTC

Oct 15, 2021

Essential Maintenance on the Imperva data center in Los Angeles, CA

Completed - The scheduled maintenance has been completed.
Oct 15, 11:04 UTC

Verifying - Verification is currently underway for the maintenance items.
Oct 15, 10:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 08:00 UTC

Scheduled - Maintenance on the Los Angeles, CA data center will be performed on Friday, October 15th, 2021 at 08:00 UTC. We expect to complete the maintenance by Friday, October 15th, 2021 at 11:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:36 UTC

Planned Maintenance on the Imperva data center in Istanbul, Turkey

Completed - The scheduled maintenance has been completed.
Oct 15, 03:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 01:00 UTC

Scheduled - Maintenance on the Istanbul, Turkey data center will be performed on Friday, October 15th, 2021 at 01:00 UTC. We expect to complete the maintenance by Friday, October 15th, 2021 at 04:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:06 UTC

Oct 14, 2021

Planned Maintenance on the Imperva data center in Bangkok, Thailand

Completed - The scheduled maintenance has been completed.
Oct 14, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:01 UTC

Scheduled - Maintenance on the Bangkok, Thailand data center will be performed on Thursday, October 14th, 2021 at 20:00 UTC. We expect to complete the maintenance by Thursday, October 14th, 2021 at 23:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:55 UTC

Planned Maintenance on the Imperva data center in Seattle, WA

Completed - The scheduled maintenance has been completed.
Oct 14, 12:55 UTC

Update - Maintenance on the Seattle, WA data center has been extended to Thursday, October 14th , 2021 at 13:00 UTC.
We apologize for any inconvenience caused.
Oct 14, 10:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 08:00 UTC

Scheduled - Maintenance on the Seattle, WA data center will be performed on Thursday, October 14th, 2021 at 08:00 UTC. We expect to complete the maintenance by Thursday, October 14th, 2021 at 11:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:52 UTC

Essential Maintenance on the Imperva data center in Ashburn, VA

Completed - The scheduled maintenance has been completed.
Oct 14, 07:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 05:00 UTC

Scheduled - Maintenance on the Ashburn, VA data center will be performed on Thursday, October 14th, 2021 at 05:00 UTC. We expect to complete the maintenance by Thursday, October 14th, 2021 at 08:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:26 UTC

Mexico Data Center Issue

Resolved - This incident has been resolved.
Oct 14, 04:55 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 04:40 UTC

Update - Due to an issue in the data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 23:03 UTC

Update - Due to an issue in the Mexico data center traffic remains rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 22:03 UTC

Identified - We have identified an issue in the Mexico data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 13, 16:17 UTC

Planned Maintenance on the Imperva data center in Vienna, Austria

Completed - The scheduled maintenance has been completed.
Oct 14, 02:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 01:04 UTC

Scheduled - Maintenance on the Vienna, Austria data center will be performed on Thursday, October 14th, 2021 at 01:00 UTC. We expect to complete the maintenance by Thursday, October 14th, 2021 at 04:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:15 UTC

Oct 13, 2021

Planned Maintenance on the Imperva data center in Taipei, Taiwan

Completed - The scheduled maintenance has been completed.
Oct 13, 21:37 UTC

Verifying - Verification is currently underway for the maintenance items.
Oct 13, 21:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 19:00 UTC

Scheduled - Maintenance on the Taipei, Taiwan data center will be performed on Wednesday, October 13rd, 2021 at 19:00 UTC. We expect to complete the maintenance by Wednesday, October 13rd, 2021 at 22:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:58 UTC

Planned Maintenance on the Imperva data center in San Jose, CA

Completed - The scheduled maintenance has been completed.
Oct 13, 11:36 UTC

Update - Maintenance on the San Jose, CA data center has been extended to Wednesday, October 13rd, 2021 at 12:00 UTC.
Oct 13, 10:53 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 08:00 UTC

Scheduled - Maintenance on the San Jose, CA data center will be performed on Wednesday, October 13rd, 2021 at 08:00 UTC. We expect to complete the maintenance by Wednesday, October 13rd, 2021 at 11:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:57 UTC

Essential Maintenance on the Imperva data center in Miami, FL

Completed - The scheduled maintenance has been completed.
Oct 13, 09:22 UTC

Update - Maintenance on the Miami, FL data center has been extended to Wednesday, October 13rd, 2021 at 09:30 UTC
Oct 13, 08:56 UTC

Update - Maintenance on the Miami, FL data center has been extended to Wednesday, October 13rd, 2021 at 09:00 UTC
Oct 13, 07:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 05:00 UTC

Scheduled - Maintenance on the Miami, FL data center will be performed on Wednesday, October 13rd, 2021 at 05:00 UTC. We expect to complete the maintenance by Wednesday, October 13rd, 2021 at 08:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 30, 08:35 UTC

Planned Maintenance on the Imperva data center in Johannesburg, South Africa

Completed - The scheduled maintenance has been completed.
Oct 13, 03:57 UTC

Update - Maintenance on the Johannesburg, South Africa data center has been extended to Wednesday, October 13th, 2021 at 04:30 UTC.
We apologize for any inconvenience caused.
Oct 13, 02:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 00:00 UTC

Scheduled - Maintenance on the Johannesburg, South Africa data center will be performed on Wednesday, October 13rd, 2021 at 00:00 UTC. We expect to complete the maintenance by Wednesday, October 13rd, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:21 UTC

Oct 12, 2021

Planned Maintenance on the Imperva data center in Kuala Lumpur, Malaysia

Completed - The scheduled maintenance has been completed.
Oct 12, 21:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 19:02 UTC

Scheduled - Maintenance on the Kuala Lumpur, Malaysia data center will be performed on Tuesday, October 12nd, 2021 at 19:00 UTC. We expect to complete the maintenance by Tuesday, October 12nd, 2021 at 22:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:04 UTC

Planned Maintenance on the Imperva data center in Toronto, Canada

Completed - The scheduled maintenance has been completed.
Oct 12, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 07:00 UTC

Scheduled - Maintenance on the Toronto, Canada data center will be performed on Tuesday, October 12nd, 2021 at 07:00 UTC. We expect to complete the maintenance by Tuesday, October 12nd, 2021 at 10:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:00 UTC

Planned Maintenance on the Imperva data center in Tel Aviv, Israel

Completed - The scheduled maintenance has been completed.
Oct 12, 02:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:00 UTC

Scheduled - Maintenance on the Tel Aviv, Israel data center will be performed on Tuesday, October 12th, 2021 at 00:00 UTC. We expect to complete the maintenance by Tuesday, October 12th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 19:08 UTC

Oct 11, 2021

Planned Maintenance on the Imperva data center in Jakarta, Indonesia

Completed - The scheduled maintenance has been completed.
Oct 11, 21:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 19:00 UTC

Scheduled - Maintenance on the Jakarta, Indonesia data center will be performed on Monday, October 11th, 2021 at 19:00 UTC. We expect to complete the maintenance by Monday, October 11th, 2021 at 22:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:15 UTC

Planned Maintenance on the Imperva data center in Denver, CO

Completed - The scheduled maintenance has been completed.
Oct 11, 10:28 UTC

Update - Maintenance on the Denver, CO data center has been extended to Monday, October 11th, 2021 at 11:00 UTC.
Oct 11, 09:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 07:00 UTC

Scheduled - Maintenance on the Denver, CO data center will be performed on Monday, October 11th, 2021 at 07:00 UTC. We expect to complete the maintenance by Monday, October 11th, 2021 at 10:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:19 UTC

Planned Maintenance on the Imperva data center in Dubai, UAE

Completed - The scheduled maintenance has been completed.
Oct 11, 02:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:01 UTC

Scheduled - Maintenance on the Dubai, UAE data center will be performed on Monday, October 11th, 2021 at 00:00 UTC. We expect to complete the maintenance by Monday, October 11th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 19:00 UTC

Oct 10, 2021

Planned Maintenance on the Imperva data center in Hong Kong, Hong Kong

Completed - The scheduled maintenance has been completed.
Oct 10, 12:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 UTC

Update - Maintenance on the Hong Kong, Hong Kong data center will be performed on Sunday, October 10th, 2021 at 07:00 UTC. We expect to complete the maintenance by Sunday, October 10th, 2021 at 19:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 09:05 UTC

Scheduled - Maintenance on the Hong Kong, Hong Kong data center will be performed on Sunday, September 26th, 2021 at 07:00 UTC. We expect to complete the maintenance by Sunday, September 26th, 2021 at 19:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 6, 12:08 UTC

Planned Maintenance on the Imperva data center in Chicago, IL

Completed - The scheduled maintenance has been completed.
Oct 10, 11:00 UTC

Update - Maintenance on the Chicago, IL data center has been extended to Sunday, October 10th, 2021 at 11:00 UTC.
We apologize for any inconvenience caused.
Oct 10, 09:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 UTC

Scheduled - Maintenance on the Chicago, IL data center will be performed on Sunday, October 10th, 2021 at 07:00 UTC. We expect to complete the maintenance by Sunday, October 10th, 2021 at 10:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:00 UTC

Oct 9, 2021

No incidents reported.

Oct 8, 2021

Planned Maintenance on the Imperva data center in Seoul, South Korea

Completed - The scheduled maintenance has been completed.
Oct 8, 22:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 19:02 UTC

Update - Maintenance on the Seoul, South Korea data center will be performed on Friday, October 8th, 2021 at 19:00 UTC. We expect to complete the maintenance by Friday, October 8th, 2021 at 22:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:25 UTC

Scheduled - Maintenance on the Seoul, South Korea data center will be performed on Friday, October 8th, 2021 at 07:00 UTC. We expect to complete the maintenance by Friday, October 8th, 2021 at 10:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:59 UTC

Planned Maintenance on the Imperva data center in Paris, France

Completed - The scheduled maintenance has been completed.
Oct 8, 02:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 00:01 UTC

Scheduled - Maintenance on the Paris, France data center will be performed on Friday, October 8th, 2021 at 00:00 UTC. We expect to complete the maintenance by Friday, October 8th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:42 UTC

Oct 7, 2021

Planned Maintenance on the Imperva data center in Osaka, Japan

Completed - The scheduled maintenance has been completed.
Oct 7, 19:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 17:00 UTC

Update - Maintenance on the Osaka, Japan data center will be performed on Thursday, October 7th, 2021 at 17:00 UTC. We expect to complete the maintenance by Thursday, October 7th, 2021 at 20:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:23 UTC

Scheduled - Maintenance on the Osaka, Japan data center will be performed on Thursday, October 7th, 2021 at 05:00 UTC. We expect to complete the maintenance by Thursday, October 7th, 2021 at 08:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:56 UTC

Hong Kong Data Center Issue

Resolved - This incident has been resolved.
Oct 7, 15:15 UTC

Monitoring - A fix has been implemented and traffic has been restored to the Hong Kong data center. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 7, 14:59 UTC

Identified - We have identified an issue in the Hong Kong data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 7, 13:55 UTC

Investigating - Technical teams are investigating a potential issue in the Hong Kong data center. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 7, 13:34 UTC

Planned Maintenance on the Imperva data center in Atlanta, GA

Completed - The scheduled maintenance has been completed.
Oct 7, 08:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:01 UTC

Scheduled - Maintenance on the Atlanta, GA data center will be performed on Thursday, October 7th, 2021 at 06:00 UTC. We expect to complete the maintenance by Thursday, October 7th, 2021 at 09:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:57 UTC

Essential Maintenance on the Imperva data center in Copenhagen, Denmark

Completed - The scheduled maintenance has been completed.
Oct 7, 03:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 00:00 UTC

Scheduled - Maintenance on the Copenhagen, Denmark data center will be performed on Thursday, October 7th, 2021 at 00:00 UTC. We expect to complete the maintenance by Thursday, October 7th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:33 UTC

Oct 6, 2021

Planned Maintenance on the Imperva data center in Melbourne, Australia

Completed - The scheduled maintenance has been completed.
Oct 6, 18:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 16:00 UTC

Update - Maintenance on the Melbourne, Australia data center will be performed on Wednesday, October 6th, 2021 at 16:00 UTC. We expect to complete the maintenance by Wednesday, October 6th, 2021 at 19:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:21 UTC

Scheduled - Maintenance on the Melbourne, Australia data center will be performed on Wednesday, October 6th, 2021 at 04:00 UTC. We expect to complete the maintenance by Wednesday, October 6th, 2021 at 07:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:50 UTC

Planned Maintenance on the Imperva data center in Santiago, Chile

Completed - The scheduled maintenance has been completed.
Oct 6, 08:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 06:01 UTC

Scheduled - Maintenance on the Santiago, Chile data center will be performed on Wednesday, October 6th, 2021 at 06:00 UTC. We expect to complete the maintenance by Wednesday, October 6th, 2021 at 09:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:51 UTC

Essential Maintenance on the Imperva data center in Milan, Italy

Completed - The scheduled maintenance has been completed.
Oct 6, 02:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 00:00 UTC

Scheduled - Maintenance on the Milan, Italy data center will be performed on Wednesday, October 6th, 2021 at 00:00 UTC. We expect to complete the maintenance by Wednesday, October 6th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 18:14 UTC

Oct 5, 2021

Mexico city, Data Center Issue

Resolved - The incident has been resolved.
Oct 5, 20:01 UTC

Monitoring - A fix has been implemented and traffic has been restored to the Mexico data center. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 5, 19:29 UTC

Investigating - Technical teams are investigating a potential issue in the Mexico city data center. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 5, 16:09 UTC

Planned Maintenance on the Imperva data center in Sydney, Australia

Completed - The scheduled maintenance has been completed.
Oct 5, 18:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 15:01 UTC

Update - Maintenance on the Sydney, Australia data center will be performed on Tuesday, October 5th, 2021 at 15:00 UTC. We expect to complete the maintenance by Tuesday, October 5th, 2021 at 18:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 10:19 UTC

Scheduled - Maintenance on the Sydney, Australia data center will be performed on Tuesday, October 5th, 2021 at 03:00 UTC. We expect to complete the maintenance by Tuesday, October 5th, 2021 at 06:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:47 UTC

Planned Maintenance on the Imperva data center in New York, NY

Completed - The scheduled maintenance has been completed.
Oct 5, 08:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 06:02 UTC

Scheduled - Maintenance on the New York, NY data center will be performed on Tuesday, October 5th, 2021 at 06:00 UTC. We expect to complete the maintenance by Tuesday, October 5th, 2021 at 09:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:48 UTC

Essential Maintenance on the Imperva data center in Zurich, Switzerland

Completed - The scheduled maintenance has been completed.
Oct 5, 03:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 00:00 UTC

Scheduled - Maintenance on the Zurich, Switzerland data center will be performed on Tuesday, October 5th, 2021 at 00:00 UTC. We expect to complete the maintenance by Tuesday, October 5th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 17:11 UTC

Oct 4, 2021

Essential Maintenance on the Imperva data center in Auckland, NZ

Completed - The scheduled maintenance has been completed.
Oct 4, 16:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 13:01 UTC

Scheduled - Maintenance on the Auckland, NZ data center will be performed on Monday, October 4th, 2021 at 13:00 UTC. We expect to complete the maintenance by Monday, October 4th, 2021 at 16:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:42 UTC

Essential Maintenance on the Imperva data center in Buenos Aires, Argentina

Completed - The scheduled maintenance has been completed.
Oct 4, 12:13 UTC

Update - Maintenance on the Buenos Aires, Argentina data center has been extended to Monday, October 4th , 2021 at 12:30 UTC.
We apologize for any inconvenience caused.
Oct 4, 09:50 UTC

Update - Maintenance on the Buenos Aires, Argentina data center has been extended to Monday, October 4th , 2021 at 10:30 UTC.
We apologize for any inconvenience caused.
Oct 4, 08:38 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 06:00 UTC

Scheduled - Maintenance on the Buenos Aires, Argentina data center will be performed on Monday, October 4th, 2021 at 06:00 UTC. We expect to complete the maintenance by Monday, October 4th, 2021 at 09:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:44 UTC

Mexico Data Center Issue

Resolved - This incident has been resolved.
Oct 4, 04:35 UTC

Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 4, 03:52 UTC

Update - We are continuing to work on a fix for this issue.
Oct 3, 18:29 UTC

Identified - We have identified an issue in the data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Oct 3, 18:21 UTC

Essential Maintenance on the Imperva data center in Warsaw, Poland

Completed - The scheduled maintenance has been completed.
Oct 4, 02:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 00:00 UTC

Scheduled - Maintenance on the Warsaw, Poland data center will be performed on Monday, October 4th, 2021 at 00:00 UTC. We expect to complete the maintenance by Monday, October 4th, 2021 at 03:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 22, 16:51 UTC

Oct 3, 2021

Essential Maintenance on the Imperva data center in Sao Paulo, Brazil

Completed - The Scheduled maintenance has been completed.
Oct 3, 08:56 UTC

Update - Maintenance on Sao paulo, Brazil data center has been extended to Sunday, oct 3rd, 2021 at 09:00 UTC.
We apologize for any inconvenience caused.
Oct 3, 07:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 05:00 UTC

Scheduled - Maintenance on the Sao Paulo, Brazil data center will be performed on Sunday, October 3rd, 2021 at 05:00 UTC. We expect to complete the maintenance by Sunday, October 3rd, 2021 at 08:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.

The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Sep 19, 09:38 UTC

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