Resolved -
The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 25, 01:14 UTC
Monitoring -
Technical teams have performed remedial actions and propagation of configuration changes in the Imperva Management Portal are returning to normal service levels. Technical teams will continue monitoring the system as it may take additional time for the backlog to clear. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 25, 00:02 UTC
Identified -
We have identified the source of the service degradation that is causing delays in the propagation of recent configuration changes in the Imperva Management Portal. An additional 20% of configuration changes have been processed, reducing the overall delay.
The next update will be provided at 00:47 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 24, 23:47 UTC
Update -
The team is actively investigating the issue and processed approximately 30% of configuration change. The next update will be provided as soon as more information becomes available.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 24, 22:30 UTC
Update -
We are actively investigating a service degradation affecting the Imperva Management Portal. We will provide the next update as soon as more information becomes available.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 24, 19:07 UTC
Update -
We are continuing to investigate the potential service disruption affecting the Imperva Management Portal. The next Status Update on this Incident will be provided no later than 19:06 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 24, 18:06 UTC
Update -
We are continuing to investigate the potential service disruption affecting the Imperva Management Portal. The next Status Update on this Incident will be provided no later than 18:05 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 24, 17:05 UTC
Update -
The team is actively investigating the service degradation impacting the Imperva Management Portal, with the next update expected at 17:05 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 24, 16:35 UTC
Update -
The investigation into the service degradation affecting the Imperva Management Portal is ongoing, and the next update is scheduled for 16:30 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 24, 16:00 UTC
Update -
We are continuing to investigate the service degradation affecting Imperva Management Portal. Next update will be shared at 03:54UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 24, 15:24 UTC
Investigating -
We have discovered a potential issue affecting My Publishing. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Apr 24, 14:43 UTC