All Systems Operational
Imperva support - ticketing and phone systems ? Operational
Imperva server API Operational
Imperva Management Console ? Operational
North America Operational
Atlanta, GA Operational
Dallas, TX Operational
Ashburn, VA Operational
Los Angeles, CA Operational
Miami, FL Operational
Newark, NJ Operational
Chicago, IL Operational
Seattle, WA Operational
San Jose, CA Operational
Toronto, Canada Operational
Vancouver, Canada Operational
Mexico City, Mexico Operational
EMEA ? Operational
Amsterdam, The Netherlands Operational
Paris, France Operational
Frankfurt, Germany Operational
London, United Kingdom Operational
Tel-Aviv, Israel Operational
Stockholm, Sweden Operational
Zurich, Switzerland Operational
Madrid, Spain Operational
Warsaw, Poland Operational
Milan, Italy Operational
Moscow, Russia Operational
Dubai, United Arab Emirates Operational
Johannesburg, South Africa Operational
Vienna, Austria Operational
Copenhagen, Denmark Operational
Istanbul, Turkey Operational
APAC Operational
Hong Kong Operational
Singapore Operational
Tokyo, Japan Operational
Osaka, Japan Operational
Taipei, Taiwan Operational
Mumbai, India Operational
New Delhi, India Operational
Melbourne, Australia Operational
Sydney, Australia Operational
Auckland, New Zealand Operational
Seoul, South Korea Operational
Bangkok, Thailand Operational
Kuala Lumpur, Malaysia Operational
Jakarta, Indonesia Operational
South America Operational
São Paulo, Brazil Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned maintenance on the Imperva data center in Frankfurt Nov 24, 12:27-22:27 UTC
Maintenance on the Frankfurt data center will be performed on Sunday, November 24th, 2019 at 07:00 UTC. We expect to complete the maintenance by Sunday, November 24th, 2019 at 17:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Posted on Nov 7, 12:29 UTC
Planned maintenance on the Imperva data center in Stockholm Dec 8, 07:00-17:00 UTC
Maintenance on the Stockholm data center will be performed on Sunday, December 8th, 2019 at 07:00 UTC. We expect to complete the maintenance by Sunday, Sunday, December 8th, 2019 at 17:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Posted on Nov 7, 12:32 UTC
Planned maintenance on the Incapsula data center in Taipei Dec 8, 07:00-13:00 UTC
Maintenance on the Taipei data center will be performed on Sunday, December 08th, 2019 at 07:00 UTC. We expect to complete the maintenance by Sunday, December 08th, 2019 at 13:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Posted on Oct 27, 09:09 UTC
Past Incidents
Nov 19, 2019

No incidents reported today.

Nov 18, 2019

No incidents reported.

Nov 17, 2019
Functionality Issue - Incapsula Management Console
Resolved - Incapsula Management Console is fully operational.
Nov 17, 23:48 UTC
Identified - We have identified a delay in publishing changes made on the Management Console. All other Incapsula systems are operating normally. The Incapsula engineering team is working on a solution.
Nov 17, 22:38 UTC
Planned maintenance on the Imperva data center in Istanbul
Completed - Maintenance on the Istanbul data center has been completed.
Nov 17, 15:48 UTC
In progress - Maintenance on the Istanbul data center has started. Network traffic has been diverted to an alternate regional data center.
Nov 17, 07:00 UTC
Scheduled - Maintenance on the Istanbul data center will be performed on Sunday, November 17th, 2019 at 07:00 UTC. We expect to complete the maintenance by Sunday, November 17th, 2019 at 17:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Nov 5, 09:04 UTC
Nov 16, 2019

No incidents reported.

Nov 15, 2019
Planned maintenance on the Imperva data center in Copenhagen
Completed - The upstream provider's maintenance on the Copenhagen data center has completed
Nov 15, 10:17 UTC
Update - The upstream provider's maintenance on the Copenhagen data center has been extended to 12:00 UTC.
Nov 15, 06:52 UTC
Update - The upstream provider's maintenance on the Copenhagen data center has been extended to 07:00 UTC.
Nov 15, 04:14 UTC
Update - Network traffic has been diverted to an alternate data center.
Nov 14, 23:57 UTC
In progress - The upstream provider's maintenance on the Copenhagen data center has started.
Nov 14, 23:01 UTC
Scheduled - Imperva's upstream provider will be performing maintenance that will affect Imperva's data center in Copenhagen on Thursday November 15th, 2019 at 23:00 UTC.
Maintenance is expected to be completed by Friday, November 15th, 2019 at 05:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Nov 5, 08:14 UTC
Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019
connectivity issues - Mexico
Resolved - The service level in the Mexico data center is normal.
Nov 10, 08:02 UTC
Monitoring - The service has been restored and functionality is being monitored.
Nov 10, 07:43 UTC
Update - We have identified an upstream provider connectivity issues in the Mexico data center. Traffic has been rerouted to an alternate upstream provider.
Nov 10, 07:42 UTC
Identified - We have identified an upstream provider connectivity issues in the Mexico data center. Traffic is being rerouted to an alternate data center
Nov 10, 07:31 UTC
Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Planned maintenance on the Incapsula data center in Stockholm
Completed - Maintenance on the Stockholm data center has been canceled.
Nov 7, 12:27 UTC
Scheduled - Maintenance on the Stockholm data center will be performed on Sunday, November 24th, 2019 at 07:00 UTC. We expect to complete the maintenance by Sunday, November 24th, 2019 at 13:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Oct 27, 08:56 UTC
Planned maintenance on the Imperva data center in Frankfurt
Completed - Maintenance on the Frankfurt data center has been canceled.
Nov 7, 12:26 UTC
Scheduled - Maintenance on the Frankfurt data center will be performed on Sunday, December 8th, 2019 at 09:00 UTC. We expect to complete the maintenance by Sunday, Sunday, December 8th, 2019 at 15:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Nov 5, 08:59 UTC
Nov 6, 2019
Planned maintenance on the Imperva data center in Dubai
Completed - The upstream provider's maintenance on the Dubai data center has completed.
Nov 6, 06:46 UTC
Update - The upstream provider's maintenance on the Dubai data center has been extended to Wednesday, November 6th at 07:00 UTC
Nov 6, 03:43 UTC
Update - The upstream provider's maintenance on the Dubai data center has been extended to Wednesday, November 6th at 04:00 UTC
Nov 6, 02:57 UTC
In progress - The upstream provider's maintenance on the Dubai data center has started. Network traffic has been diverted to an alternate regional data center.
Nov 5, 20:00 UTC
Scheduled - Imperva's upstream provider will be performing maintenance that will affect Imperva's data center in Dubai on Tuesday, November 05th, 2019 at 20:00 UTC.
Maintenance is expected to be completed by Wednesday, November 06th, 2019 at 03:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Oct 31, 09:16 UTC
Nov 5, 2019
Planned maintenance on the Imperva data center in Frankfurt
Completed - Maintenance on the Frankfurt data center has been canceled.
Nov 5, 08:52 UTC
Scheduled - Maintenance on the Frankfurt data center will be performed on Sunday, November 17th, 2019 at 09:00 UTC. We expect to complete the maintenance by Sunday, November 17th, 2019 at 15:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Oct 17, 08:36 UTC
Planned maintenance on the Imperva data center in Osaka
Completed - Maintenance on the Osaka data center has been canceled.
Nov 5, 08:51 UTC
Scheduled - Maintenance on the Osaka data center will be performed on Sunday, November 17th, 2019 at 07:00 UTC. We expect to complete the maintenance by Sunday, November 17th, 2019 at 13:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Sep 22, 14:14 UTC
Connectivity issues - Hong Kong
Resolved - The service level in the Hong Kong data center is normal.
Nov 5, 04:04 UTC
Monitoring - The service level is normal and functionality is being monitored.
Nov 5, 03:44 UTC
Identified - We have identified connectivity issues in the Hong Kong data center. Traffic is being rerouted to an alternate data center.
Nov 5, 03:26 UTC
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