Imperva Status

Service Under Maintenance

North American PoPs Operational

Ashburn, VA (IAD) Operational

Atlanta, GA (ATL) Operational

Chicago 1, IL (ORD) Operational

Chicago 2, IL (CHI) Operational

Dallas, TX (DFW) Operational

Denver, CO (DEN) Operational

Detroit, MI (DET) Operational

Houston, TX (HOU) Operational

Los Angeles, CA (SNA) Operational

Miami, FL (MIA) Operational

Montreal, Canada (YUL) Operational

New York 1, NY (NYC) Operational

New York 2, NY (EWR) Operational

San Jose, CA (SFO) Operational

Seattle, WA (SEA) Operational

Toronto, Canada (TOR) Operational

Vancouver, Canada (VAN) Operational

EMEA PoPs Operational

Amsterdam, Netherlands (AMS) Operational

Barcelona, Spain (BCN) Operational

Cape Town, South Africa (CPT) Operational

Copenhagen, Denmark (CPH) Operational

Dubai, UAE (DWC) Operational

Dublin, Ireland (DUB) Operational

Dusseldorf, Germany (DUS) Operational

Frankfurt, Germany (FRA) Operational

Istanbul, Turkey (SAW) Operational

Johannesburg, South Africa (QRA) Operational

London, UK (LCY) Operational

London 2, UK (LHR) Operational

Madrid, Spain (MAD) Operational

Milan, Italy (MXP) Operational

Paris, France (PAR) Operational

Stockholm, Sweden (STO) Operational

Tel Aviv, Israel (MED) Operational

Vienna, Austria (GRZ) Operational

Warsaw, Poland (WAR) Operational

Zurich, Switzerland (GVA) Operational

LATAM PoPs Operational

Bogota, Colombia (BOG) Operational

Buenos Aires, Argentina (EZE) Operational

Lima, Peru (LIM) Operational

Queretaro, Mexico (QRO) Operational

Rio de Janeiro, Brazil (RIO) Operational

Santiago, Chile (STC) Operational

Sao Paulo, Brazil (SAO) Operational

APAC PoPs Operational

Auckland, New Zealand (AKL) Operational

Bangkok, Thailand (DMK) Operational

Hanoi, Vietnam (HAN) Operational

Hong Kong (HHK) Operational

Jakarta, Indonesia (JKT) Operational

Kuala Lumpur, Malaysia (KUL) Operational

Melbourne, Australia (MEB) Operational

Manila, Philippines (MNL) Operational

Mumbai 1, India (BOM) Operational

Mumbai 2, India (NAG) Operational

New Delhi, India (NDL) Operational

Osaka, Japan (OSK) Operational

Seoul, South Korea (KOR) Operational

Singapore (SIN) Operational

Sydney, Australia (SYD) Operational

Taipei, Taiwan (TSA) Operational

Tokyo, Japan (TKO) Operational

Imperva for Google Cloud (IGC) Regions Operational

us-east1 region Operational

us-east4 region Operational

us-east5 region Operational

us-central1 region Operational

europe-west1 region Operational

Protection Services Operational

Cloud WAF Protection Operational

Web Application Performance Operational

IGC WAF Protection Operational

Cloud L7 DDoS Protection Operational

File Upload Scan and Protect Operational

Protected DNS Operational

Managed DNS Operational

L3/4 IP Protection Operational

L3/4 Network DDoS Protection Operational

Advanced BOT Protection Operational

API Security Operational

Account Takeover Protection Operational

Client-Side Protection Operational

Waiting Room Operational

Management and Analytics Services Operational

Cloud Security Management Platform Operational

Cloud Security Management Configuration Changes Operational

Account and User Management Operational

CDN and WAF Management Operational

API Security Management Operational

Network DDoS Management Operational

DNS protection Managment Operational

ABP Management Operational

Account Takeover Protection Management Operational

Client-Side Protection Management Operational

Waiting Room Management Operational

Runtime Protection Deployment Operational

SIEM Logs Operational

Events Page Operational

Attack Analytic Operational

IP Reputation Operational

Additional services Operational

Support Ticketing System Operational

Support Phone Systems Operational

Documentation Portal Operational

Third Party Services Operational

Coming Soon Under Maintenance

Tokyo, Japan (NRT) - April 2026 Under Maintenance

Amsterdam, Netherlands (RTM) - April 2026 Under Maintenance

Frankfurt, Germany (HHN) - May 2026 Under Maintenance

Singapore (XSP) - May 2026 Under Maintenance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[ICM-4809] Essential Maintenance on the Imperva data center in Ashburn, VA Apr `5`, `2026` `06:00`-`12:00` UTC

Maintenance on the Ashburn, VA data center will be performed on Sunday, April 5th, 2026 at 06:00 UTC. We expect to complete the maintenance by Sunday, April 5th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Mar 29, 2026 - 06:42 UTC

Past Incidents

Apr 1, 2026

[ICM-4767] Planned Maintenance on the Imperva data center in Chicago 2, IL

Completed - The scheduled maintenance has been completed.
Apr 1, 11:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:00 UTC

Update - Maintenance on the Chicago 2, IL data center will be performed on Wednesday, April 1st, 2026 at 04:00 UTC. We expect to complete the maintenance by Wednesday, April 1st, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 24, 09:22 UTC

Scheduled - Maintenance on the Chicago 2, IL data center will be performed on Tuesday, March 31st, 2026 at 04:00 UTC. We expect to complete the maintenance by Wednesday, April 1st, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 24, 09:09 UTC

Mar 31, 2026

[ICM-4739] Planned Maintenance on the Imperva data center in Johannesburg, South Africa

Completed - The scheduled maintenance has been completed.
Mar 31, 02:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 22:00 UTC

Scheduled - Maintenance on the Johannesburg, South Africa data center will be performed on Monday, March 30th, 2026 at 22:00 UTC. We expect to complete the maintenance by Tuesday, March 31st, 2026 at 04:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 17, 01:07 UTC

Mar 30, 2026

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

[INC-1001] Imperva GRE Performance Dashboard Issue across Multiple Data Center

Resolved - The incident has been resolved and normal service levels have been restored for the Imperva GRE Performance Dashboard.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 27, 14:57 UTC

Monitoring - Technical teams have performed remedial actions and the Imperva GRE Performance Dashboard are now correctly displaying data. No data has been lost during this event. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 27, 14:02 UTC

Identified - We have identified the source of the degradation affecting the Imperva GRE Performance Dashboard Issue across Multiple Data Center. Customer domains are still fully protected at this time.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 27, 13:56 UTC

Update - Technical teams are continuing to investigate the degradation affecting the Imperva GRE Performance Dashboard across multiple data centers.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 27, 13:06 UTC

Update - We are continuing to investigate the degradation affecting the Imperva GRE Performance Dashboard Issue across Multiple Data Center.
Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 27, 12:28 UTC

Investigating - We have discovered a degradation in our statistics affecting the Imperva GRE Performance Dashboard Issue across Multiple Data Center . Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 27, 11:17 UTC

[INC-1002] Johannesburg, South Africa (QRA) Data Center Issue

Resolved - Some customer traffic being processed in Johannesburg, South Africa (QRA) PoP may have experienced higher than expected latency and packet loss due to an upstream provider issue, outside of the Thales Imperva Network.
Engineers bypassed two impacted circuits in order to remove them from production, resulting in stabilized traffic. Services are now stable. Additional details will be provided following a completed root cause analysis.
Mar 27, 13:32 UTC

Monitoring - A fix has been implemented, and the issue has been mitigated. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 27, 12:32 UTC

Investigating - Technical teams are investigating a potential issue in the Johannesburg, South Africa (QRA) data center. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 27, 12:23 UTC

Mar 26, 2026

[ICM-4744] Planned Maintenance on the Imperva data center in Mumbai 2, India

Completed - The scheduled maintenance has been completed.
Mar 26, 21:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 UTC

Scheduled - Maintenance on the Mumbai 2, India data center will be performed on Thursday, March 26th, 2026 at 20:00 UTC. We expect to complete the maintenance by Friday, March 27th, 2026 at 02:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 17, 02:32 UTC

[ICM-4768] Planned Maintenance on the Imperva data center in New York 2, NY

Completed - The scheduled maintenance has been completed.
Mar 26, 10:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 01:00 UTC

Scheduled - Maintenance on the New York 2, NY data center will be performed on Thursday, March 26th, 2026 at 01:00 UTC. We expect to complete the maintenance by Thursday, March 26th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 17, 01:28 UTC

Mar 25, 2026

[ICM-4738] Essential Maintenance on the Imperva data center in Detroit, MI

Completed - The scheduled maintenance has been completed.
Mar 25, 10:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 UTC

Update - Maintenance on the Detroit, MI data center will be performed on Wednesday, March 25th, 2026 at 05:00 UTC. We expect to complete the maintenance by Wednesday, March 25th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 18, 04:43 UTC

Scheduled - Maintenance on the Detroit, MI data center will be performed on Thursday, March 19th, 2026 at 04:00 UTC. We expect to complete the maintenance by Thursday, March 19th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 8, 15:12 UTC

[ICM-4740] Planned Maintenance on the Imperva data center in London 2, UK

Completed - The scheduled maintenance has been completed.
Mar 25, 08:28 UTC

Update - Maintenance on the London 2, UK data center has been extended to Wednesday, March 25th, 2026 at 08:30 UTC.
Mar 25, 07:59 UTC

Update - Maintenance on the London 2, UK data center has been extended to Wednesday, March 25th, 2026 at 08:00 UTC.
Mar 25, 04:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 00:00 UTC

Scheduled - Maintenance on the London 2, UK data center will be performed on Wednesday, March 25th, 2026 at 00:00 UTC. We expect to complete the maintenance by Wednesday, March 25th, 2026 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 9, 06:53 UTC

Mar 24, 2026

[ICM-4795] Essential Maintenance on the Imperva data center in Houston, TX

Completed - The maintenance has been cancelled.
Mar 24, 10:56 UTC

Scheduled - Maintenance on the Houston, TX data center will be performed on Monday, March 30th, 2026 at 05:00 UTC. We expect to complete the maintenance by Monday, March 30th, 2026 at 13:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 23, 04:48 UTC

Mar 23, 2026

[ICM-4735] Planned Maintenance on the Imperva data center in Hanoi, Vietnam

Completed - The scheduled maintenance has been completed.
Mar 23, 22:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 18:00 UTC

Scheduled - Maintenance on the Hanoi, Vietnam data center will be performed on Monday, March 23rd, 2026 at 18:00 UTC. We expect to complete the maintenance by Tuesday, March 24th, 2026 at 02:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 6, 23:21 UTC

Mar 22, 2026

[UM-13046 ]- Scheduled update to the Cloud Security Console – March 22, 2026

Completed - The scheduled maintenance has been completed.
Mar 22, 20:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 14:00 UTC

Scheduled - The Cloud Security Console will undergo a scheduled update on March 22, 2025, between 14:00 and 19:00 UTC (extended till 21:00 UTC) . During this maintenance window, customers may experience delays when applying configuration changes.

Please note that no changes will be lost - all updates will be applied as soon as possible.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.
Feb 24, 15:25 UTC

Status page service changes and upcoming deprecations - March 22, 2026

Completed - The scheduled maintenance has been completed.
Mar 22, 13:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 12:00 UTC

Scheduled - Following the recent introduction (made on Feb 22, 2026) of new services in the Imperva status page to clarity and consistency across services, legacy services will be deprecated at this time.
All services and categories that are marked as deprecated will be removed at this time.
What you need to do:
If you have not done so already, update your subscriptions to the new services before March 22, 2026.
1. Go to https://status.imperva.com/.
2. Click Subscribe to Updates.
3. Choose your preferred delivery method for notifications.
4. Under Components, select the new services you want to subscribe to.
If you do not subscribe to the new services, you will stop receiving updates when the deprecated services are removed.
Mar 18, 18:57 UTC

[CWMS-6834] - Scheduled update to the Imperva waiting room – March 22, 2026

Completed - The scheduled maintenance has been completed.
Mar 22, 09:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 22, 21:07 UTC

Scheduled - The Imperva waiting room will undergo a scheduled update on March 22, 2026, between 08:00 and 9:30 UTC (rescheduled from March 1, 2026)
During this maintenance window, the Imperva waiting room will not function. Configuration changes to the waiting room settings should not be made at this time.

Customer domains will remain available and protected during this time.
We apologize for any inconvenience this may cause.
Feb 22, 20:42 UTC

Mar 21, 2026

[INC-997] New York 2, NY (EWR) Data Center Issue

Resolved - Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 21, 09:33 UTC

Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 21, 09:01 UTC

Update - As a precautionary measure, the New York 2, NY (EWR) Data Center data center will remain bypassed. Customer traffic continues to be served normally via alternate PoP, and no customer action is required at this time. Engineering teams will continue to investigate the issue, and further updates will be shared as changes are made or once the PoP is restored to normal operation.
Mar 21, 06:44 UTC

Identified - We have identified an issue in the data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 21, 06:07 UTC

Investigating - Technical teams are investigating a potential issue in the New York 2, NY (EWR) Data Center . Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 21, 06:00 UTC

[INC-996] DUS traffic degradation

Update - As a precautionary measure, the Dusseldorf, Germany (DUS) data center will remain bypassed. Customer traffic continues to be served normally via alternate PoP, and no customer action is required at this time. Engineering teams will continue to investigate the issue, and further updates will be shared as changes are made or once the PoP is restored to normal operation.
Mar 20, 21:16 UTC

Investigating - Technical teams are investigating a potential issue in the Dusseldorf, Germany (DUS) data center. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Mar 20, 20:38 UTC

Mar 20, 2026

Mar 19, 2026

No incidents reported.

Mar 18, 2026

[ICM-4706] Planned Maintenance on the Imperva data center in Taipei, Taiwan

Completed - The scheduled maintenance has been completed.
Mar 18, 22:17 UTC

Verifying - Verification is currently underway for the maintenance items.
Mar 18, 21:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 17:00 UTC

Scheduled - Maintenance on the Taipei, Taiwan data center will be performed on Wednesday, March 18th, 2026 at 17:00 UTC. We expect to complete the maintenance by Thursday, March 19th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 6, 23:22 UTC

[ICM-4718] Planned Maintenance on the Imperva data center in Lima, Peru

Completed - The scheduled maintenance has been completed.
Mar 18, 11:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 04:00 UTC

Scheduled - Maintenance on the Lima, Peru data center will be performed on Wednesday, March 18th, 2026 at 04:00 UTC. We expect to complete the maintenance by Wednesday, March 18th, 2026 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Mar 5, 17:49 UTC

Service Under Maintenance

Scheduled Maintenance

[ICM-4809] Essential Maintenance on the Imperva data center in Ashburn, VA Apr 5, 2026 06:00-12:00 UTC

Past Incidents

[ICM-4809] Essential Maintenance on the Imperva data center in Ashburn, VA Apr `5`, `2026` `06:00`-`12:00` UTC