Service Under Maintenance

North American PoPs Operational
Ashburn, VA (IAD) Operational
Atlanta, GA (ATL) Operational
Chicago 1, IL (ORD) Operational
Chicago 2, IL (CHI) Operational
Dallas, TX (DFW) Operational
Denver, CO (DEN) Operational
Detroit, MI (DET) Operational
Houston, TX (HOU) Operational
Los Angeles, CA (SNA) Operational
Miami, FL (MIA) Operational
Montreal, Canada (YUL) Operational
New York 1, NY (NYC) Operational
New York 2, NY (EWR) Operational
San Jose, CA (SFO) Operational
Seattle, WA (SEA) Operational
Toronto, Canada (TOR) Operational
Vancouver, Canada (VAN) Operational
EMEA PoPs Operational
Amsterdam, Netherlands (RTM) Operational
Barcelona, Spain (BCN) Operational
Cape Town, South Africa (CPT) Operational
Copenhagen, Denmark (CPH) Operational
Dubai, UAE (DWC) Operational
Dublin, Ireland (DUB) Operational
Dusseldorf, Germany (DUS) Operational
Frankfurt, Germany (HHN) Operational
Istanbul, Turkey (SAW) Operational
Johannesburg, South Africa (QRA) Operational
London, UK (LCY) Operational
London 2, UK (LHR) Operational
Madrid, Spain (MAD) Operational
Milan, Italy (MXP) Operational
Paris, France (PAR) Operational
Stockholm, Sweden (STO) Operational
Tel Aviv, Israel (MED) Operational
Vienna, Austria (GRZ) Operational
Warsaw, Poland (WAR) Operational
Zurich, Switzerland (GVA) Operational
LATAM PoPs Operational
Bogota, Colombia (BOG) Operational
Buenos Aires, Argentina (EZE) Operational
Lima, Peru (LIM) Operational
Queretaro, Mexico (QRO) Operational
Rio de Janeiro, Brazil (RIO) Operational
Santiago, Chile (STC) Operational
Sao Paulo, Brazil (SAO) Operational
APAC PoPs Operational
Auckland, New Zealand (AKL) Operational
Bangkok, Thailand (DMK) Operational
Hanoi, Vietnam (HAN) Operational
Hong Kong (HHK) Operational
Jakarta, Indonesia (JKT) Operational
Kuala Lumpur, Malaysia (KUL) Operational
Melbourne, Australia (MEB) Operational
Manila, Philippines (MNL) Operational
Mumbai, India (NAG) Operational
New Delhi, India (NDL) Operational
Osaka, Japan (OSK) Operational
Seoul, South Korea (KOR) Operational
Singapore (XSP) Operational
Sydney, Australia (SYD) Operational
Taipei, Taiwan (TSA) Operational
Tokyo, Japan (NRT) Operational
Imperva for Google Cloud (IGC) Regions Operational
us-east1 region Operational
us-east4 region Operational
us-east5 region Operational
us-central1 region Operational
europe-west1 region Operational
Protection Services Operational
Cloud WAF Protection Operational
Web Application Performance Operational
IGC WAF Protection Operational
Cloud L7 DDoS Protection Operational
Login Protect Operational
File Upload Scan and Protect Operational
Protected DNS Operational
Managed DNS Operational
L3/4 IP Protection Operational
L3/4 Network DDoS Protection Operational
Advanced BOT Protection Operational
API Security Operational
Account Takeover Protection Operational
Client-Side Protection Operational
Waiting Room Operational
Management and Analytics Services Operational
Cloud Security Management Platform Operational
Cloud Security Management Configuration Changes Operational
Account and User Management Operational
CDN and WAF Management Operational
API Security Management Operational
Network DDoS Management Operational
DNS protection Managment Operational
ABP Management Operational
Account Takeover Protection Management Operational
Client-Side Protection Management Operational
Waiting Room Management Operational
Runtime Protection Deployment Operational
SIEM Logs Operational
Events Page Operational
Attack Analytic Operational
IP Reputation Operational
Additional services Operational
Support Ticketing System Operational
Support Phone Systems Operational
Documentation Portal Operational
Third Party Services Operational
Third Party Services Operational
Coming Soon Under Maintenance
Miami 2, FL (FLL): June 2026 Under Maintenance
Ashburn 2, VA (WDC): July 2026 Under Maintenance
Chicago 3, IL (MDW): August 2026 Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ICM-5171] Planned Maintenance on the Imperva data center in Hong Kong Jun 29, 2026 18:00 - Jun 30, 2026 00:00 UTC

Maintenance on the Hong Kong data center will be performed on Monday, June 29th, 2026 at 18:00 UTC. We expect to complete the maintenance by Tuesday, June 30th, 2026 at 00:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Posted on Jun 22, 2026 - 17:18 UTC

[ICM-5143] MIA to FLL PoP Migration - Miami, FL Jun 30, 2026 04:00 - Jul 1, 2026 08:00 UTC

As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the FLL - Miami 2, FL PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in MIA – Miami, FL. Imperva will be migrating all services and customer traffic from our MIA PoP to our FLL PoP, and decommissioning our MIA PoP during a scheduled maintenance window which will begin at Tuesday, June 30th, 2026 at 04:00 UTC, completing by Wednesday, July 1st, 2026 at 08:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to an unaffected PoP in the region for the duration of the maintenance, with no expected interruption to Cloud WAF services. At the end of the maintenance, traffic will be serviced by the new PoP.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via an alternate connection such as GRE tunnels or Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. At the end of the maintenance, DDoS Protection traffic will be serviced by the new PoP. If Performance Monitoring is enabled on the connections, you will notice a change in the IP address of the PM servers that are sending ICMP echo messages. This might require you to modify ACL/firewall configurations to allow ICMP traffic from the new IPs. To learn more, see https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/performance-monitoring.htm

Posted on Jun 19, 2026 - 20:13 UTC

[ICM-5183] Planned Maintenance on the Imperva data center in Bangkok, Thailand Jul 1, 2026 17:00 - Jul 2, 2026 01:00 UTC

Maintenance on the Bangkok, Thailand data center will be performed on Wednesday, July 1st, 2026 at 17:00 UTC. We expect to complete the maintenance by Thursday, July 2nd, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Posted on Jun 23, 2026 - 19:21 UTC

[ICM-5195] Planned Maintenance on the Imperva data center in London 2, UK Jul 1, 2026 22:00 - Jul 2, 2026 08:00 UTC

Maintenance on the London 2, UK data center will be performed on Wednesday, July 1st, 2026 at 22:00 UTC. We expect to complete the maintenance by Thursday, July 2nd, 2026 at 08:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Posted on Jun 24, 2026 - 06:02 UTC

[ICM-5180] Essential Maintenance on the Imperva data center in San Jose, CA Jul 2, 2026 05:00-15:00 UTC

Maintenance on the San Jose, CA data center will be performed on Thursday, July 2nd, 2026 at 05:00 UTC. We expect to complete the maintenance by Thursday, July 2nd, 2026 at 15:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Posted on Jun 25, 2026 - 10:12 UTC

[ICM-5197] Planned Maintenance on the Imperva data center in Dubai, UAE Jul 5, 2026 20:00 - Jul 6, 2026 06:00 UTC

Maintenance on the Dubai, UAE data center will be performed on Sunday, July 5th, 2026 at 20:00 UTC. We expect to complete the maintenance by Monday, July 6th, 2026 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Posted on Jun 25, 2026 - 06:20 UTC

[ICM-5207] Planned Maintenance on the Imperva data center in Hong Kong Jul 7, 2026 16:00 - Jul 8, 2026 02:00 UTC

Maintenance on the Hong Kong data center will be performed on Tuesday, July 7th, 2026 at 16:00 UTC. We expect to complete the maintenance by Wednesday, July 8th, 2026 at 02:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Posted on Jun 26, 2026 - 18:25 UTC

[ICM-5205] Planned Maintenance on the Imperva data center in Vienna, Austria Jul 7, 2026 22:00 - Jul 8, 2026 06:00 UTC

Maintenance on the Vienna, Austria data center will be performed on Tuesday, July 7th, 2026 at 22:00 UTC. We expect to complete the maintenance by Wednesday, July 8th, 2026 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Posted on Jun 26, 2026 - 06:10 UTC

[ICM-5208] Planned Maintenance on the Imperva data center in Tokyo, Japan Jul 14, 2026 14:00 - Jul 15, 2026 00:00 UTC

Maintenance on the Tokyo, Japan data center will be performed on Tuesday, July 14th, 2026 at 14:00 UTC. We expect to complete the maintenance by Wednesday, July 15th, 2026 at 00:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Posted on Jun 26, 2026 - 18:30 UTC
Jun 27, 2026

No incidents reported today.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
Completed - The scheduled maintenance has been completed.
Jun 24, 05:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 22:00 UTC
Scheduled - Maintenance on the Dusseldorf, Germany data center will be performed on Tuesday, June 23rd, 2026 at 22:00 UTC. We expect to complete the maintenance by Wednesday, June 24th, 2026 at 08:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Jun 15, 00:06 UTC
Jun 23, 2026
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Completed - The scheduled maintenance has been completed.
Jun 18, 22:55 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 18, 22:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 13:00 UTC
Update - Maintenance on the Melbourne, Australia data center will be performed on Thursday, June 18th, 2026 at 13:00 UTC. We expect to complete the maintenance by Thursday, June 18th, 2026 at 23:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Jun 16, 18:16 UTC
Scheduled - Maintenance on the Melbourne, Australia data center will be performed on Thursday, June 18th, 2026 at 14:00 UTC. We expect to complete the maintenance by Thursday, June 18th, 2026 at 22:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Jun 11, 13:36 UTC
Completed - The scheduled maintenance has been completed.
Jun 18, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 22:00 UTC
Update - Maintenance on the Barcelona, Spain data center will be performed on Wednesday, June 17th, 2026 at 22:00 UTC. We expect to complete the maintenance by Thursday, June 18th, 2026 at 08:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Jun 9, 01:03 UTC
Scheduled - Maintenance on the Barcelona, Spain data center will be performed on Wednesday, June 17th, 2026 at 23:00 UTC. We expect to complete the maintenance by Thursday, June 18th, 2026 at 08:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Jun 3, 07:51 UTC
Jun 17, 2026
Jun 16, 2026
Completed - The scheduled maintenance has been completed.
Jun 16, 23:29 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 16, 23:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 17:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 8, 22:27 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 4, 17:58 UTC
Scheduled - Maintenance on the Jakarta, Indonesia data center will be performed on Tuesday, June 16th, 2026 at 16:00 UTC. We expect to complete the maintenance by Wednesday, June 17th, 2026 at 02:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Jun 4, 17:24 UTC
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.