[INC-459] Mexico City (MEX) Data Center Issue

Incident Report for Imperva

Resolved

Service for the MEX PoP has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

Posted Feb 02, 2024 - 21:54 UTC

Monitoring

We have discovered a service degradation that affected the MEX PoP which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Service was restored in the MEX PoP, mitigating the impact to customers. We are monitoring to ensure continued stability. Further updates will be provided as information becomes available.

Posted Feb 02, 2024 - 21:43 UTC

This incident affected: LATAM PoPs (Mexico City, Mexico (MEX)).