[ICM-4110] SJC to SFO PoP Migration - San Jose, California, United States
Scheduled Maintenance
Report for Imperva
Completed
The scheduled maintenance has been completed.
Update
Maintenance on the SJC to SFO PoP Migration - San Jose, California, United States data center has been extended by 3 hours to 07-Oct-2025 18:00 UTC.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the SFO - San Jose, California, United States PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in SJC – San Jose, California, United States. Imperva will be migrating all services and customer traffic from our SJC PoP to our SFO PoP, and decommissioning our SJC PoP during a scheduled maintenance window which will begin at 07-Oct-2025 05:00 UTC, completing by 07-Oct-2025 15:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to an unaffected PoP in the region for the duration of the maintenance, with no expected interruption to Cloud WAF services. At the end of the maintenance, traffic will be serviced by the new PoP.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via an alternate connection such as GRE tunnels or Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. At the end of the maintenance, DDoS Protection traffic will be serviced by the new PoP. If Performance Monitoring is enabled on the connections, you will notice a change in the IP address of the PM servers that are sending ICMP echo messages. This might require you to modify ACL/firewall configurations to allow ICMP traffic from the new IPs. To learn more, see https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/performance-monitoring.htm
For Cloud WAF customers, Imperva will reroute traffic to an unaffected PoP in the region for the duration of the maintenance, with no expected interruption to Cloud WAF services. At the end of the maintenance, traffic will be serviced by the new PoP.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via an alternate connection such as GRE tunnels or Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. At the end of the maintenance, DDoS Protection traffic will be serviced by the new PoP. If Performance Monitoring is enabled on the connections, you will notice a change in the IP address of the PM servers that are sending ICMP echo messages. This might require you to modify ACL/firewall configurations to allow ICMP traffic from the new IPs. To learn more, see https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/performance-monitoring.htm
This scheduled maintenance affected: North American PoPs (San Jose, CA (SFO)).