Imperva Management Portal ABP Reporting Dashboard Issue
Incident Report for Imperva
Resolved
The incident has been resolved and normal service levels have been restored for the Imperva Management Portal ABP Reporting Dashboard.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Posted Feb 24, 2023 - 12:48 UTC
Monitoring
Technical teams have performed remedial actions and the Imperva Management Portal ABP Reporting Dashboard is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Posted Feb 24, 2023 - 12:42 UTC
Identified
We have identified the source of the service degradation that is causing the Imperva Management Portal ABP Reporting Dashboard to display errors and/or not responding. Technical teams are working on mitigation. Customer sites are still fully protected by Advance Bot Protection at this time. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Posted Feb 24, 2023 - 12:37 UTC
Investigating
We have discovered a potential service degradation, affecting the Imperva Management Portal ABP Reporting Dashboard. The ABP Reporting Dashboard is displaying errors and/or not responding. Customer sites are still fully protected by Advance Bot Protection at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Posted Feb 24, 2023 - 10:32 UTC
This incident affected: Services (Imperva Management Portal UI, Advanced Bot Protection).