[INC-856] Imperva Management Portal Cloud WAF Events & Statistics Issue
Incident
Report for Imperva
Resolved
The incident has been resolved and normal service levels have been restored for the Cloud WAF Events & Statistics Dashboard.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Update
Technical teams are continuing to monitor the situation closely. Services are gradually returning to normal. Further updates to follow.
Monitoring
Technical teams have implemented remedial actions to address the issue affecting the Cloud WAF Events & Statistics Dashboard. While the service is gradually recovering, there is still a delay in the display of recent data. Technical teams are actively monitoring the situation. Further updates to follow.
Identified
We have identified the source of the service degradation affecting the Cloud WAF Events & Statistics Dashboard. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
Investigating
We have identified a potential service degradation impacting the Imperva Management Portal. The Cloud WAF Events & Statistics Dashboard is currently unresponsive or displaying errors. Please note that customer domains remain fully protected. Our technical teams are actively investigating the issue. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
This incident affected: Services (Cloud WAF Events & Statistics).