[INC 815] Imperva Management Portal Custom Certificate issue

Incident Report for Imperva

Resolved

This incident has been resolved.

Posted Apr 10, 2025 - 10:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 10, 2025 - 10:13 UTC

Update

We are continuing to investigate this issue.

Posted Apr 10, 2025 - 09:23 UTC

Investigating

We have discovered a potential service degradation, affecting customers ability to upload custom certificates. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Posted Apr 10, 2025 - 09:17 UTC

This incident affected: Services (Imperva Management Portal- Configuration Changes).