A fix has been implemented and we are monitoring the results.
Posted Apr 08, 2025 - 08:34 UTC
Update
The Imperva team is continuing to investigate the issue
Posted Apr 08, 2025 - 08:11 UTC
Investigating
We have discovered a potential service degradation. Recent configuration changes are not being propagated at this time in TKO PoP. Customer sites are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Posted Apr 08, 2025 - 07:19 UTC
This incident affected: Services (Imperva Management Portal- Configuration Changes) and APAC PoPs (Tokyo, Japan (TKO)).
