[ INC-943] Imperva Management Portal API Security Discovery Dashboard Issue
Incident
Report for Imperva
Resolved
This incident has been resolved.
Monitoring
Technical teams have performed remedial actions and the dashboard on the API Security page is now correctly displaying data. No data has been lost during this event. Technical teams will continue monitoring the system. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Update
The fix has been successfully implemented, and recovery is currently in progress. Some services may take additional time to fully reflect the changes. An estimated time of full resolution is not yet available. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
Update
The service is in the recovery phase, and restoration is currently in progress.
Update
The fix has been implemented. While recovery is in progress, it may take some time for all services to fully reflect the changes. An estimated time of resolution is not yet available. Further updates to follow.
Identified
We have identified the source of the service degradation affecting the API Security Discovery Dashboard. Technical teams are working on a fix. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
Update
We are continuing to investigate this issue.
Investigating
We have discovered a potential service degradation, affecting the Imperva Management Portal. The API Security Discovery Dashboard does not return data when loading a custom date range; however, data is visible when viewing the last 24 hours. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
This incident affected: Services (Imperva Management Portal UI).