[INC-348] Rio de Janeiro (RIO) Data Center Issue

Incident Report for Imperva

Resolved

We have discovered a service degradation that affected the Rio de Janeiro (RIO) PoP which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Service was restored in the Rio de Janeiro (RIO) PoP, mitigating the impact to customers. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.
Posted Sep 27, 2023 - 16:05 UTC
This incident affected: LATAM PoPs (Rio de Janeiro, Brazil (RIO)).