Imperva Management Portal Issue
Incident Report for Imperva
Resolved
This incident has been resolved.
Posted Sep 11, 2022 - 11:57 UTC
Monitoring
Technical teams have performed remedial actions, and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.
Posted Sep 11, 2022 - 11:49 UTC
Investigating
We continue to investigate the service issue affecting customer's ability to log in to the Imperva Management Portal. Technical teams are investigating. Further updates to follow.
Posted Sep 11, 2022 - 11:29 UTC
Identified
We have identified the source of the service degradation affecting customers ability to log in to the Imperva Management Portal. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Posted Sep 11, 2022 - 10:56 UTC
Investigating
We have discovered a potential service degradation affecting Imperva Management Portal. The websites are not displayed in the management portal.

All customer websites remain fully protected at this time. Technical teams are investigating.

Further updates to follow.


The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes status to all detected events that may or may not affect the availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Posted Sep 11, 2022 - 10:40 UTC
This incident affected: Services (Imperva Management Portal UI, Imperva Management Portal API, Imperva Management Portal- Configuration Changes).