[ICM-3621] TPE to TSA PoP Migration, Taipei, Taiwan
Scheduled Maintenance
Report for Imperva
Completed
The scheduled maintenance has been completed.
Update
Maintenance on the TPE data center has been extended to May 15 at 05:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the TSA - Taipei, Taiwan PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in TPE Taipei, Taiwan. Imperva will be migrating all services and customer traffic from our TPE PoP to our TSA PoP, and decommissioning our TPE PoP during a scheduled maintenance window, which will begin on May 14 at 17:00 UTC, and complete by May 15 at 03:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to an unaffected PoP in the region for the duration of the maintenance, with no expected interruption to Cloud WAF services. At the end of the maintenance, traffic will be serviced by the new PoP. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via an alternate connection such as GRE tunnels or Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. At the end of the maintenance, DDoS Protection traffic will be serviced by the new PoP. If Performance Monitoring is enabled on the connections, you will notice a change in the IP address of the PM servers that are sending ICMP echo messages. This may require modifying ACL or firewall configurations to allow ICMP traffic from the new IP addresses. To learn more, see https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/performance-monitoring.htm
For Cloud WAF customers, Imperva will reroute traffic to an unaffected PoP in the region for the duration of the maintenance, with no expected interruption to Cloud WAF services. At the end of the maintenance, traffic will be serviced by the new PoP. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via an alternate connection such as GRE tunnels or Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. At the end of the maintenance, DDoS Protection traffic will be serviced by the new PoP. If Performance Monitoring is enabled on the connections, you will notice a change in the IP address of the PM servers that are sending ICMP echo messages. This may require modifying ACL or firewall configurations to allow ICMP traffic from the new IP addresses. To learn more, see https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/performance-monitoring.htm