Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.
Posted Sep 08, 2026 - 05:37 UTC
Monitoring
Traffic has been restored to the Madrid, Spain (MAD) Data Center. Verification testing and continuous monitoring are currently underway to validate stability and confirm the PoP is fully operational and ready for service.
Posted Sep 08, 2026 - 05:26 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 08, 2026 - 05:22 UTC
Investigating
We have identified an issue in the Madrid, Spain data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place. _ _ Further updates will be shared as more information becomes available.
Posted Sep 08, 2026 - 05:03 UTC
This incident affected: EMEA PoPs (Madrid, Spain (MAD)).