[ICM-5729] SYD to BWU PoP Migration - Sydney, Australia

Scheduled for Nov 17, 18:00 UTC  -  Nov 18, 18:00 UTC

Scheduled

As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the BWU - Sydney 2, Australia PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in SYD – Sydney, Australia. Imperva will be migrating all services and customer traffic from our SYD PoP to our BWU PoP, and decommissioning our SYD PoP during a scheduled maintenance window which will begin at Tuesday, November 17th, 2026 at 18:00 UTC, completing by Wednesday, November 18th, 2026 at 18:00 UTC.

For Cloud WAF customers, Imperva will reroute traffic to an unaffected PoP in the region for the duration of the maintenance, with no expected interruption to Cloud WAF services. At the end of the maintenance, traffic will be serviced by the new PoP.

DDoS Protection for Networks customers must ensure that the advertisement of their ranges via an alternate connection such as GRE tunnels or Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. At the end of the maintenance, DDoS Protection traffic will be serviced by the new PoP. If Performance Monitoring is enabled on the connections, you will notice a change in the IP address of the PM servers that are sending ICMP echo messages. This might require you to modify ACL/firewall configurations to allow ICMP traffic from the new IPs. To learn more, see https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/performance-monitoring.htm
Posted Nov 05, 2026 - 16:55 UTC
This scheduled maintenance affects: APAC PoPs (Sydney, Australia (SYD)).