[INC-791] Imperva Management Portal Cloud WAF Rule Management Issue
Incident
Report for Imperva
Resolved
The incident has been resolved and normal service levels have been restored. We apologize for any inconvenience that this issue may have caused.
Monitoring
Technical teams have performed remedial actions and the dashboard on the Cloud WAF Dashboards are now correctly displaying data. No data has been lost during this event. Technical teams will continue monitoring the system.
Identified
We have identified the source of the service degradation affecting the Imperva Management Portal. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
Investigating
We have discovered a potential service degradation, affecting the Imperva Management Portal. One or more Cloud WAF management rules are returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
This incident affected: Services (Imperva Management Portal UI).