[INC-676] Sao Paulo (GRU) Data Center Issue

Incident Report for Imperva

Resolved

Service for the GRU PoP has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

Posted Aug 22, 2024 - 21:17 UTC

Update

Service for the GRU PoP has remained stable and functioning normally. At this time this incident is being considered resolved.

Posted Aug 22, 2024 - 20:31 UTC

Monitoring

We have discovered a service degradation that affected the GRU PoP which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Service was restored in the GRU PoP, mitigating the impact to customers and we are monitoring to ensure continued stability. Further updates will be provided as information becomes available.

Posted Aug 22, 2024 - 20:15 UTC