[INC-577] Imperva Management Portal Cloud WAF Dashboard Issue
Incident Report for Imperva
Resolved
Service levels have been restored and the Cloud WAF Dashboards in the Imperva Management Portal have remained responsive and correctly displaying data and no data has been lost during this event. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.
Posted Jun 30, 2024 - 15:42 UTC
Monitoring
We have performed remedial actions and the Cloud WAF Dashboards in the Imperva Management Portal are now responsive and correctly displaying data. We are continuing to monitor in order to ensure the continued stability of the service. Further updates will be provided as information becomes available.
Posted Jun 30, 2024 - 15:28 UTC
Identified
We have identified the source of the service degradation affecting the Cloud WAF Dashboards. We are working on remedial actions to mitigate the impact to customers at this time. Further updates will be provided as information becomes available.
Posted Jun 30, 2024 - 15:23 UTC
Investigating
We have discovered a potential service degradation affecting the Imperva Management Portal, which may result in customers experiencing one or more Cloud WAF Dashboards are unresponsive or returning errors. Customer domains are still fully protected at this time. Investigation into the cause of the service degradation is currently ongoing. Further updates will be provided as information becomes available.
Posted Jun 30, 2024 - 15:19 UTC
This incident affected: Services (Imperva Management Portal UI).