Imperva Management Portal Dashboard Issue

Incident Report for Imperva

Resolved

This incident has been resolved.

Posted Nov 15, 2021 - 14:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 15, 2021 - 13:43 UTC

Identified

We have identified the source of the service degradation that is causing a delay in the SIEM logs. Despite this issue, customers can continue to use the Imperva Management Portal for managing their accounts without interruption. Technical teams are working on a mitigation. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Posted Nov 15, 2021 - 13:11 UTC

This incident affected: Services (Imperva Management Portal UI, Cloud WAF SIEM).