[INC-719] Advanced Bot Protection Issue

Incident Report for Imperva

Resolved

This incident has been resolved.

Posted Oct 31, 2024 - 14:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 31, 2024 - 14:13 UTC

Investigating

We have discovered a potential service degradation affecting Advance Bot Protection customers. Customer websites are returning browser errors to some end users. Customer sites are still fully protected by Advanced Bot Protection at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Posted Oct 31, 2024 - 14:05 UTC

This incident affected: Services (Advanced Bot Protection).