All Systems Operational

North American PoPs Operational
Ashburn, VA (IAD) Operational
Atlanta, GA (ATL) Operational
Chicago 1, IL (ORD) Operational
Chicago 2, IL (CHI) Operational
Dallas, TX (DFW) Operational
Denver, CO (DEN) Operational
Detroit, MI (DET) Operational
Houston, TX (HOU) Operational
Los Angeles, CA (SNA) Operational
Miami, FL (MIA) Operational
Montreal, Canada (YUL) Operational
New York 1, NY (NYC) Operational
New York 2, NY (EWR) Operational
San Jose, CA (SFO) Operational
Seattle, WA (SEA) Operational
Toronto, Canada (TOR) Operational
Vancouver, Canada (VAN) Operational
EMEA PoPs Operational
Amsterdam, Netherlands (AMS) Operational
Barcelona, Spain (BCN) Operational
Cape Town, South Africa (CPT) Operational
Copenhagen, Denmark (CPH) Operational
Dubai, UAE (DWC) Operational
Dublin, Ireland (DUB) Operational
Dusseldorf, Germany (DUS) Operational
Frankfurt, Germany (FRA) Operational
Istanbul, Turkey (SAW) Operational
Johannesburg, South Africa (QRA) Operational
London, UK (LCY) Operational
London 2, UK (LHR) Operational
Madrid, Spain (MAD) Operational
Milan, Italy (MXP) Operational
Paris, France (PAR) Operational
Stockholm, Sweden (STO) Operational
Tel Aviv, Israel (MED) Operational
Vienna, Austria (GRZ) Operational
Warsaw, Poland (WAR) Operational
Zurich, Switzerland (GVA) Operational
LATAM PoPs Operational
Bogota, Colombia (BOG) Operational
Buenos Aires, Argentina (EZE) Operational
Lima, Peru (LIM) Operational
Queretaro, Mexico (QRO) Operational
Rio de Janeiro, Brazil (RIO) Operational
Santiago, Chile (STC) Operational
Sao Paulo, Brazil (SAO) Operational
APAC PoPs Operational
Auckland, New Zealand (AKL) Operational
Bangkok, Thailand (DMK) Operational
Hanoi, Vietnam (HAN) Operational
Hong Kong (HHK) Operational
Jakarta, Indonesia (JKT) Operational
Kuala Lumpur, Malaysia (KUL) Operational
Melbourne, Australia (MEB) Operational
Manila, Philippines (MNL) Operational
Mumbai 1, India (BOM) Operational
Mumbai 2, India (NAG) Operational
New Delhi, India (NDL) Operational
Osaka, Japan (OSK) Operational
Seoul, South Korea (KOR) Operational
Singapore (SIN) Operational
Sydney, Australia (SYD) Operational
Taipei, Taiwan (TSA) Operational
Tokyo, Japan (TKO) Operational
Services Operational
Imperva Management Portal UI Operational
Imperva Management Portal API Operational
Imperva Management Portal- Configuration Changes Operational
Cloud WAF Network Operational
IP Protection Operational
Advanced Bot Protection Operational
Account Take Over Operational
DNS Protection Operational
JSONAR Operational
Client-Side Protection Operational
Cloud WAF GDPR Operational
Cloud WAF SIEM Operational
Cloud WAF Events & Statistics Operational
Attack Analytics Operational
Cloud Data Security Operational
Runtime Application Self Protection Operational
API Security Operational
Imperva Support - Ticketing and Phone Systems Operational
Weblogs Operational
Network DDoS Operational
Third Party Services Operational
Third Party Services Operational
Coming Soon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ICM-3719] Essential Maintenance on the Imperva data center in Ashburn, VA Dec 11, 2025 06:00-12:00 UTC

Maintenance on the Ashburn, VA data center will be performed on Thursday, December 11th, 2025 at 06:00 UTC. We expect to complete the maintenance by Thursday, December 11th, 2025 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Dec 04, 2025 - 22:28 UTC

[ICM-4427] Essential Maintenance on the Imperva data center in Paris 2, France Dec 11, 2025 23:00 - Dec 12, 2025 07:00 UTC

Maintenance on the Paris 2, France data center will be performed on Thursday, December 11th, 2025 at 23:00 UTC. We expect to complete the maintenance by Friday, December 12th, 2025 at 07:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Dec 04, 2025 - 15:36 UTC

[ICM-4442] Planned Maintenance on the Imperva data center in Miami, FL Dec 14, 2025 06:00-12:00 UTC

Maintenance on the Miami, FL data center will be performed on Sunday, December 14th, 2025 at 06:00 UTC. We expect to complete the maintenance by Sunday, December 14th, 2025 at 12:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Dec 04, 2025 - 22:37 UTC

[ICM-4426] Planned Maintenance on the Imperva data center in London 2, UK Jan 7, 2026 23:00 - Jan 8, 2026 07:00 UTC

Maintenance on the London 2, UK data center will be performed on Wednesday, January 7th, 2026 at 23:00 UTC. We expect to complete the maintenance by Thursday, January 8th, 2026 at 07:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Dec 09, 2025 - 05:36 UTC
Dec 10, 2025
[INC-941] Account Take Over Issue
Resolved - The incident has been resolved and normal service levels have been restored for the Account Takeover service.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Dec 10, 12:11 UTC
Monitoring - Technical teams have performed remedial actions and the Account Takeover service has returned to normal service levels. Technical teams will continue monitoring the system.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Dec 10, 11:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 10, 11:49 UTC
Investigating - We have detected a potential service degradation affecting Account Takeover (ATO). Customers may encounter errors while onboarding new sites or endpoints. Our technical teams are investigating the issue, and we will provide additional updates as more information becomes available.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Dec 10, 11:28 UTC
Dec 9, 2025
[ICM-4333] Planned Maintenance on the Imperva data center in Frankfurt, Germany
Completed - The scheduled maintenance has been completed.
Dec 9, 03:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 23:00 UTC
Scheduled - Maintenance on the Frankfurt, Germany data center will be performed on Monday, December 8th, 2025 at 23:00 UTC. We expect to complete the maintenance by Tuesday, December 9th, 2025 at 05:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Nov 24, 08:13 UTC
Dec 8, 2025
Dec 7, 2025
[UM-12909] - Scheduled update to the Cloud Security Console – December 7, 2025
Completed - The scheduled maintenance has been completed.
Dec 7, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 15:00 UTC
Scheduled - The Cloud Security Console will undergo a scheduled update on Dec 7, 2025, between 15:00 and 16:00 UTC. During this maintenance window, customers may experience delays when applying configuration changes.

Please note that no changes will be lost — all updates will be applied as soon as possible.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.
Nov 30, 11:41 UTC
[INC-940] Imperva Management Portal Security Dashboard and API Security Dashboard Issue
Resolved - The incident has been resolved and normal service levels have been restored for the Security Dashboard and API Security Dashboards on the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Dec 7, 10:43 UTC
Monitoring - Technical teams have performed remedial actions and the Security Dashboard and API Security Dashboards are now correctly displaying data. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Dec 7, 10:16 UTC
Investigating - We have discovered a potential service degradation, affecting the Imperva Management Portal. Security Dashboard and API Security Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Dec 7, 10:00 UTC
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
[ICM-4276 ] Planned Maintenance on the Imperva data center in London 1, UK
Completed - The scheduled maintenance has been completed.
Dec 4, 06:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:00 UTC
Scheduled - Maintenance on the London 1, UK data center will be performed on Wednesday, December 3rd, 2025 at 23:00 UTC. We expect to complete the maintenance by Thursday, December 4th, 2025 at 07:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Nov 25, 05:24 UTC
Dec 3, 2025
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
[ICM-4417] Essential Maintenance on the Imperva data center in Auckland, NZ
Completed - The scheduled maintenance has been completed.
Nov 27, 15:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 11:00 UTC
Scheduled - Maintenance on the Auckland, NZ data center will be performed on Thursday, November 27th, 2025 at 11:00 UTC. We expect to complete the maintenance by Thursday, November 27th, 2025 at 19:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Nov 26, 22:25 UTC
Nov 26, 2025

No incidents reported.

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