All Systems Operational

North American PoPs Operational
Ashburn, VA (IAD) Operational
Atlanta, GA (ATL) Operational
Chicago 1, IL (ORD) Operational
Chicago 2, IL (CHI) Operational
Dallas, TX (DFW) Operational
Denver, CO (DEN) Operational
Detroit, MI (DET) Operational
Houston, TX (HOU) Operational
Los Angeles, CA (SNA) Operational
Miami, FL (MIA) Operational
Montreal, Canada (YUL) Operational
New York 1, NY (NYC) Operational
New York 2, NY (EWR) Operational
San Jose, CA (SFO) Operational
Seattle, WA (SEA) Operational
Toronto, Canada (TOR) Operational
Vancouver, Canada (VAN) Operational
EMEA PoPs Operational
Amsterdam, Netherlands (AMS) Operational
Barcelona, Spain (BCN) Operational
Cape Town, South Africa (CPT) Operational
Copenhagen, Denmark (CPH) Operational
Dubai, UAE (DWC) Operational
Dublin, Ireland (DUB) Operational
Dusseldorf, Germany (DUS) Operational
Frankfurt, Germany (FRA) Operational
Istanbul, Turkey (SAW) Operational
Johannesburg, South Africa (QRA) Operational
London, UK (LCY) Operational
London 2, UK (LHR) Operational
Madrid, Spain (MAD) Operational
Milan, Italy (MXP) Operational
Paris, France (PAR) Operational
Stockholm, Sweden (STO) Operational
Tel Aviv, Israel (MED) Operational
Vienna, Austria (GRZ) Operational
Warsaw, Poland (WAR) Operational
Zurich, Switzerland (GVA) Operational
LATAM PoPs Operational
Bogota, Colombia (BOG) Operational
Buenos Aires, Argentina (EZE) Operational
Lima, Peru (LIM) Operational
Queretaro, Mexico (QRO) Operational
Rio de Janeiro, Brazil (RIO) Operational
Santiago, Chile (STC) Operational
Sao Paulo, Brazil (SAO) Operational
APAC PoPs Operational
Auckland, New Zealand (AKL) Operational
Bangkok, Thailand (DMK) Operational
Hanoi, Vietnam (HAN) Operational
Hong Kong (HHK) Operational
Jakarta, Indonesia (JKT) Operational
Kuala Lumpur, Malaysia (KUL) Operational
Melbourne, Australia (MEB) Operational
Manila, Philippines (MNL) Operational
Mumbai 1, India (BOM) Operational
Mumbai 2, India (NAG) Operational
New Delhi, India (NDL) Operational
Osaka, Japan (OSK) Operational
Seoul, South Korea (KOR) Operational
Singapore (SIN) Operational
Sydney, Australia (SYD) Operational
Taipei, Taiwan (TSA) Operational
Tokyo, Japan (TKO) Operational
Services Operational
Imperva Management Portal UI Operational
Imperva Management Portal API Operational
Imperva Management Portal- Configuration Changes Operational
Cloud WAF Network Operational
IP Protection Operational
Advanced Bot Protection Operational
Account Take Over Operational
DNS Protection Operational
JSONAR Operational
Client-Side Protection Operational
Cloud WAF GDPR Operational
Cloud WAF SIEM Operational
Cloud WAF Events & Statistics Operational
Attack Analytics Operational
Cloud Data Security Operational
Runtime Application Self Protection Operational
API Security Operational
Imperva Support - Ticketing and Phone Systems Operational
Weblogs Operational
Network DDoS Operational
Third Party Services Operational
Third Party Services Operational
Coming Soon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ICM-4333] Essential Maintenance on the Imperva data center in Frankfurt, Germany Nov 24, 2025 23:00 - Nov 25, 2025 05:00 UTC

Maintenance on the Frankfurt, Germany data center will be performed on Monday, November 24th, 2025 at 23:00 UTC. We expect to complete the maintenance by Tuesday, November 25th, 2025 at 05:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Nov 17, 2025 - 16:00 UTC
Nov 19, 2025
[ICM-4315] Essential Maintenance on the Imperva data center in New Delhi, India
Completed - The scheduled maintenance has been completed.
Nov 19, 01:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 18:00 UTC
Scheduled - Maintenance on the New Delhi, India data center will be performed on Tuesday, November 18th, 2025 at 18:00 UTC. We expect to complete the maintenance by Wednesday, November 19th, 2025 at 02:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Nov 17, 18:15 UTC
[INC-935] Imperva Management Portal UI Performance Degradation
Resolved - This incident has been resolved.
Nov 19, 01:32 UTC
Update - Technical teams have performed remedial actions and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 18, 20:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 20:29 UTC
Investigating - We have discovered a potential service degradation, affecting Imperva Management Portal. The Management Portal website is slow to respond to user actions. All customer websites remain fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 18, 19:54 UTC
Nov 18, 2025
Nov 17, 2025
[INC 934] Imperva Management Portal Configuration Changes Issue
Resolved - The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 17, 14:02 UTC
Update - We are continuing to monitor for any further issues.
Nov 17, 13:32 UTC
Monitoring - Technical teams have performed remedial actions and propagation of configuration changes in the Imperva Management Portal are returning to normal service levels. Technical teams will continue monitoring the system as it may take additional time for the backlog to clear. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 17, 13:00 UTC
Identified - We have identified the source of the service degradation that is causing recent configuration changes made in the Imperva Management Portal not to be propagated. Technical teams are working on a mitigation. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 17, 11:43 UTC
Nov 16, 2025
[INC-933] Imperva Management Portal Configuration Changes Issue
Resolved - The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 16, 20:38 UTC
Monitoring - Technical teams have performed remedial actions and propagation of configuration changes in the Imperva Management Portal are returning to normal service levels. Technical teams will continue monitoring the system as it may take additional time for the backlog to clear. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 16, 20:08 UTC
Identified - We have identified the source of the service degradation that is causing recent configuration changes made in the Imperva Management Portal to be propagated with a delay. Technical teams are working on a mitigation. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 16, 18:59 UTC
[UM-12798] - Scheduled update to the Cloud Security Console – November 16, 2025
Completed - The scheduled maintenance has been completed.
Nov 16, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 14:00 UTC
Scheduled - The Cloud Security Console will undergo a scheduled update on November 16, 2025, between 14:00 and 18:00 UTC. During this maintenance window, customers may experience delays when applying configuration changes.

Please note that no changes will be lost — all updates will be applied as soon as possible.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.
Oct 29, 09:42 UTC
Nov 15, 2025

No incidents reported.

Nov 14, 2025
[ICM-4285] Essential Maintenance on the Imperva data center in Mumbai 2, India
Completed - The scheduled maintenance has been completed.
Nov 14, 03:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 UTC
Scheduled - Maintenance on the Mumbai 2, India data center will be performed on Thursday, November 13rd, 2025 at 20:00 UTC. We expect to complete the maintenance by Friday, November 14th, 2025 at 04:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Nov 6, 14:37 UTC
Nov 13, 2025
Nov 12, 2025
[ICM-4265] Planned Maintenance on the Imperva data center in New Delhi, India
Completed - The scheduled maintenance has been completed.
Nov 12, 06:46 UTC
Update - Maintenance on the New Delhi, India data center has been extended to Wednesday, November 12th, 2025 at 07:00 UTC.
Nov 12, 04:53 UTC
Update - Maintenance on the New Delhi, India data center has been extended to Wednesday, November 12th, 2025 at 05:00 UTC
Nov 12, 01:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 17:00 UTC
Scheduled - Maintenance on the New Delhi, India data center will be performed on Tuesday, November 11th, 2025 at 17:00 UTC. We expect to complete the maintenance by Wednesday, November 12th, 2025 at 03:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Oct 31, 22:59 UTC
[ICM-4262] Planned Maintenance on the Imperva data center in Detroit, MI
Completed - The scheduled maintenance has been completed.
Nov 12, 06:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 06:00 UTC
Scheduled - Maintenance on the Detroit, MI data center will be performed on Tuesday, November 11th, 2025 at 06:00 UTC. We expect to complete the maintenance by Wednesday, November 12th, 2025 at 06:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Nov 3, 21:49 UTC
[INC-932] Imperva Management Portal Configuration Changes Issue
Resolved - The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 12, 00:24 UTC
Monitoring - Technical teams have performed remedial actions and propagation of configuration changes in the Imperva Management Portal are returning to normal service levels. Technical teams will continue monitoring the system as it may take additional time for the backlog to clear. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 11, 20:40 UTC
Investigating - We have discovered a potential service degradation, affecting Imperva Management Portal. Recent configuration changes are not being propagated at this time. Customer sites are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Nov 11, 19:50 UTC
Nov 11, 2025
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
[ICM-4254] Planned Maintenance on the Imperva data center in Miami, FL
Completed - The scheduled maintenance has been completed.
Nov 6, 11:12 UTC
Update - Maintenance on the Miami, FL data center has been extended by 1 hour to 06-Nov-2025 12:00 UTC.
Nov 6, 10:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:00 UTC
Scheduled - Maintenance on the Miami, FL data center will be performed on Thursday, November 6th, 2025 at 03:00 UTC. We expect to complete the maintenance by Thursday, November 6th, 2025 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Oct 28, 11:36 UTC
Nov 5, 2025

No incidents reported.

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